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Eir Webtexts

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  • 17-01-2021 5:01pm
    #1
    the-island-man
    Registered Users Posts: 497 ✭✭


    Anyone else notice that Eir seems to have removed the facility to send web texts from their online portal\mobile phone app?

    Any information available?


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    #2
    fed_u
    Registered Users Posts: 90 ✭✭fed_u


    the-island-man wrote: »
    Anyone else notice that Eir seems to have removed the facility to send web texts from their online portal\mobile phone app?

    Any information available?

    I'm a prepay customer and can't seem to log into what was myeir via web browser. Can't say I received any correspondence re changes so also v confused as to what they're at. .


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    #3
    the-island-man
    Registered Users Posts: 497 ✭✭the-island-man


    fed_u wrote: »
    I'm a prepay customer and can't seem to log into what was myeir via web browser. Can't say I received any correspondence re changes so also v confused as to what they're at. .

    I'm nearly the exact same as that. I have a Broadband service and can log in under that account and see my monthly bill but no web texts. Then I also have a prepay service under a different account but can't log in under that account.


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    #4
    Ten Pin
    Registered Users Posts: 2,836 ✭✭✭Ten Pin


    They announced a few months ago that prepay webtext was ending in December 2020. My Eir is down since then for what Eir call "service improvement" and have been tweeting since then that they're "working hard to fix it".

    There's a 3rd party app that might work if you want to check whether webtext is still available on eir's server...
    https://play.google.com/store/apps/details?id=com.ingamedeo.eiriewebtext


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    #5
    Sysmod
    Registered Users Posts: 265 ✭✭Sysmod


    As a bill pay customer I just logged in today (9 Nov 2021) and see a webtext facility. I don't know about availability on the pay-as-you-go service.



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    #6
    pjmw
    Registered Users Posts: 13 ✭pjmw


    webtext seems to have disappeared for bill pay customers also.

    It used to be at

    https://my.eir.ie/mobile/#/webtext/compose

    but that page is now asking me to log in again (even though I am already logged in) and diverting to

    https://my.eir.ie/mobile/dashboard

    where I can find no mention of webtext. A search for webtext at

    https://www.eir.ie/support/search/?q=webtext

    also produces 0 results.



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    #7
    babelfish1990
    Registered Users Posts: 639 ✭✭✭babelfish1990


    https://www.boards.ie/discussion/comment/118970980#Comment_118970980

    Eir Webtext still working fine for me on Billpay. Perhaps they were doing temporary maintenance on the site when you were trying to use it?



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