Chaos at Dublin Airport

There's no one responsible as it has absolutely nothing to do with them, something everyone else seems to be able to understand.

The airport are also not responsible for a flight not having any catering on it, or your bags being left on the aircraft, or anything else relating to ground handlers and agents. They do not provide or control those services.

This is not just the case in Dublin, it's the case in any airport in the world with more than a few flights a day.

It's a bit more complicated than "it's not the DAA's fault". Unfortunately, everything at the airport (at most of the airports) is run on a shoestring, and if everything is going to schedule, it works - just about! Once you throw a spanner in the works, it goes to sh1t and theres no capacity to recover the situation. The entire airport ecosystem is also very intimately interconnected. Airlines/ handling companies/ airport authorities/ ATC services are not an island. If one spoke of the wheel is having issues, it will have knock on consequences - sometimes lasting days - for other cogs in the wheel.

So it's not as simple as saying it was the handling agent's fault your flight was delayed - if the previous aircraft that crew were supposed to be servicing is delayed, say because of inexcusably long security queues, everything else will be delayed, because obviously, they can only be in one place at the same time. There should be flex in the system - there is some, less than their was, but not enough to mitigate when every piece of the equation is having issues. The result is that the airport (along with many, many airports) is an omnishambles.

It's not like we weren't warned that the aviation industry couldn't be 'turned back on' after covid by the flick of a switch. The DAA were only expecting something like 80% of operations in the aftermath of covid and (mis)planned accordingly. Now we reap what we sow.

I asked you what you expected them to do, as in actions not the vague idea of a plan. Making plans for other, independent private companies doesn't actually get anything done

Other handlers may not ever handle that model of aircraft and hence won't have a towbar for it. If they do, do you expect them to delay their own customers to help someone else's? And again, that would be an issue for the handlers to work out themselves.

This is not the responsibility of the airport. Anywhere.

And yet this is exactly how it works at every airport larger than a small town shed everywhere in the world.

You need to get over the idea that it's somehow different (and worse) here.

This would always be an issue between the ground handler and the airline and always be left to them to resolve.

Suggestion the Government are responsible for a cheap handler leaving you waiting is about as ridiculous as the Web Summit guy asking the Taoiseach to fix his WiFi.

I'm done with this, you refuse to accept basic facts as such

The comparison between the airport and the M50 is not really valid.

The M50 is a public road and anyone driving a car or any other vehicle can access it with no control on numbers.

The apron of the airport is completely under the control of the DAA.

Every plane, vehicle and all personnel are only there with permission of DAA.

No one is saying there aren’t problems, we are saying you are unable to differentiate between the problems which are within the control of DAA and those which are not. Using your M50 analogy, some problems are caused by ineptitude on the part of TII, some however are caused by driver error or poor planning on the driver’s part. Blaming TII for a car breaking down or the delay in a private tow truck getting there is absurd.

Can you point out where I said it was one person?

Wonder why Airlines for America wrote to Eamon Ryan today...must be to thank him for sorting all the problems 🤔