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Not Happy with the Ro Creavin Medical centre

  • 02-08-2022 10:15am
    #1
    Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    I went in last week for a gp consultation for travel vacinations . The regular charge to see a DR in there is 60 Euro but for some reason they charge and extra 25 Euro for this Service . Anyway that isnt what made me angry . During the visit I told him I had one other health concern I wanted to ask him about before the appointment finished . He said no. This appointment was for travel vacinations and if I wanted to ask him about anything else Id have to book another appointment. I couldnt believe it . Am I being unreasonable?



«1

Comments

  • Registered Users, Registered Users 2 Posts: 1,881 ✭✭✭BBM77


    If the concern was not related to travel don't think it was too unreasonable.



  • Moderators, Music Moderators Posts: 3,793 Mod ✭✭✭✭eeloe


    No you're not being unreasonable, that's pretty scabby out of them if you ask me.

    Anytime i go to the GP i go for the reason i'm in, and usually ask them to do something else, as you had done, nothing out of the ordinary to "save up" a few ailments to be seen under the 1 60euro fee.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    The fee was actually 85 Euro. But he wanted another 60 off me for my separate concern



  • Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,808 Mod ✭✭✭✭Kimbot


    To me the 60 is a fee to see the GP, it should cover any amount of ailments in that visit with no limits. Thats just gouging as far as im concerned.



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    yea thats just completely unreasonable from the doc, ffs, 85 is a ridiculous amount to have to pay to see one!



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  • Posts: 13,688 ✭✭✭✭ Hadleigh Kind Restaurant


    Nothing unreasonable about that, I'd be pissed off too, OP.

    As Kimbot says, it's gouging.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    I called the reception and complained. She ranted about policy etc and that there is a specific travel vac consultation and thats all its for. How they justify charging an extra 25 Euro for it I dont know . Its just a Hungry way of extracting as much Cash as possible from People



  • Registered Users, Registered Users 2 Posts: 3,454 ✭✭✭NSAman


    Your GP should be able to talk to you about your concerns. It’s a health appointment!

    asking for another appointment is just crazy IMHO.

    many times I have to address other issues, thankfully my doctor addressed one such issue while I was in for something else, only to find an aggressive skin cancer. Waiting for another appointment could have been serious.

    By the way my doctor visit costs $30 and they say the States is expensive?



  • Registered Users, Registered Users 2 Posts: 1,255 ✭✭✭lucalux


    Most GP's that I know of have a 10minute, one issue policy (normally unspoken) but I have had that so many times where they will say "sorry no, if you have another issue you can make another appointment for that, I don't have time for that today"

    It's endemic in GP surgeries these days.


    It's ineffective in the long run imo, and I'd wager it is leading to worse outcomes for patients



  • Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭DoctorEdgeWild


    I would say it's fairly reasonable of the Doctor in this case. Similar to getting a mechanic to quote for, and start on, a job, then asking to add some bits in.



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  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    id strongly disagree here, yes early detection of both can be critical, but i some how think early detection in the medical sense is far more critical, charging access to our system is truly failing....



  • Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭DoctorEdgeWild


    But the question in the OP is in the context of the current system.



  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Due to workloads and wait times many GP's have consult times limited to 10min a consult and also the amount of issues they'll deal with per consult. In practice i've personally never heard of either enforced certainly locally to me.

    OP I get where you are coming from but you booked a travel vaccinations consult, you got a travel vaccinations consult but then you tried to add non-travel vaccinations stuff onto it. I completely understand the GP's position.



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    i do suspect the issue really is time constraint here, but its hard not to default to thinking its ultimately about more money, it does make sense to address all medical conditions in one consultation, our health system really is a mess, even for the staff



  • Registered Users, Registered Users 2 Posts: 1,256 ✭✭✭friendlyfun


    Disgraceful.



  • Registered Users, Registered Users 2 Posts: 1,881 ✭✭✭BBM77


    Three staff suicides in ten days in UHW just shows how much stress people in the medical profession are under. Patients need to understand doctors and nurses etc are only human after all. On top of the normal stresses, they have to endure the HSE, the pandemic and are expecting a very bad flu season in the winter.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    The pressure a medical Professional Working in the UHW is not comparable to a GP working in a medical centre at all



  • Registered Users, Registered Users 2 Posts: 1,190 ✭✭✭OEP


    GPs have been under enormous pressure since covid, and there is a shortage of GPs. If, for every consultation, patients came in with a list of ailments they would never get through their daily appointments. I think it's unfair to expect a GP to facilitate your appointment for as long as you wish, they have other patients to see after all.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    It wasnt a list . It was one other thing and would have taken 1 or 2 minutes



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow




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  • Registered Users, Registered Users 2 Posts: 1,881 ✭✭✭BBM77


    Seriously fella, you are getting into the realm of fantasy now.



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    jesus christ, i was unaware of this, this is dreadful news, our health system is truly collapsing, rip



  • Registered Users, Registered Users 2 Posts: 1,190 ✭✭✭OEP


    You paid 85 euro for your vaccinations, whether the extra 25 is justified is a separate argument. GPs have other patients to see, and how do you know it would have been 1 or 2 minutes? Maybe they would have needed to run tests, write a prescription, referral etc.. They know that all that is possible when someone says, "oh one more thing" so in order to not inconvenience other patients, they require separate appointments.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    Incorrect. It was a vaccination consultation. I paid 85 for him to tell me what I need . Something I already knew and a few sentences on a Computer file. The actual vaccinations themselves are a separate visit with the nurse



  • Posts: 693 ✭✭✭ [Deleted User]


    If you ask a plumber to replace your tap in the kitchen you'll hardly

    ask him to grout the tiles if he has the time?

    One man, one job!



  • Registered Users, Registered Users 2 Posts: 6,743 ✭✭✭Wanderer2010


    3 suicides, my God thats awful. I heard of one but didnt know there was another 2. It seems the hse is a shocking stressful place to work if you are under pressure to clear waiting lists or hit a certain quota of procedures. Its not worth your life though no job is. Very sad.



  • Registered Users, Registered Users 2 Posts: 1,881 ✭✭✭BBM77


    Yeah, heard it personally first but it was in the News & Star last week as well. Also, the amount of abuse medical professionals have to take is unbelievable apparently. Can’t understand why people feel the need to be such dicks these day.



  • Moderators, Music Moderators Posts: 3,793 Mod ✭✭✭✭eeloe


    That's two completely separate trades tho.

    If you had a plumber in to replace the kitchen tap, and the toilet was causing issues you'd get him to look at it, while he was there, wouldn't you?



  • Posts: 693 ✭✭✭ [Deleted User]




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  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    tbf, comparing health issues to any other lifes problems, is a bit fcuked up really, why entertain it!

    everybody under pressure id imagine, from staff to patience, and everything in between, the sign of a seriously struggling system, yup patience can be absolute arseholes, but if your desperate for help, you ll probably say and do anything to get it.....



  • Moderators, Regional South East Moderators Posts: 9,072 Mod ✭✭✭✭Aquos76


    One of the deaths reported in the N&S was the young nurse who fell asleep after a night shift on her way home from work and hit a lorry, that certainly wasn't a suicide.



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    true, but, theres really something seriously wrong with our health system



  • Registered Users, Registered Users 2 Posts: 422 ✭✭john123470


    A long day endlessly vaccinnating folk - whatever about the stiff charges - a separate issue - is what the Doc is employed to do on that particular day ..

    "1 or 2 minutes" you say.

    Well if everyone goes into the clinic trying to get their "monies worth" for "1 or 2 minutes", Signs will go up in the clinic that The Doctor on call here is only dealing with vaccinations unless there are issues that will affect said vaccination eg .. i had a heart attack last week .. will this vax make matters worse ?

    - no, it won't / yes it will. End of

    Grow up. Protest about prices if you will but pay for what you get. We all got "other ailments" we want addressed. Vaccination day is Not the time

    No offence OP .. but it simply would Not work



  • Registered Users, Registered Users 2 Posts: 422 ✭✭john123470


    How they justify charging an extra 25 Euro for it I dont know " ..

    You didn't ask ?



  • Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭Asdfgh2020


    Wouldn't agree with you…….GP is turning into a production line’ pure and utter greed………I would like to know though what specialist ‘Covid advice’ the OP could have required from the GP that isn’t available for HSE web site…….?



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  • Registered Users, Registered Users 2 Posts: 1,915 ✭✭✭Smell the glove


    Rowe Kraven are well known for being money money money. They are a disgrace.



  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    and you got what you paid for, a consultation for travel vacinations.

    If you wanted a general consult you should have booked that,



  • Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭Asdfgh2020


    Still don’t really know why anyone needs to get a consultation about Covid and travel from a GP



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78




  • Registered Users, Registered Users 2 Posts: 408 ✭✭KurtBarlow


    Your confused because you Didnt read the original Post correctly . It has nothing to do with covid . Its for the regular vaccinations you need specific to thailand



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  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78




  • Registered Users, Registered Users 2 Posts: 2,784 ✭✭✭Motivator


    I’d have thought they are well known for being a GP and pharmacy. What do people want from a GP? It’s not exactly a restaurant where you can expect to get value for money or maybe pay a bit extra for an enhanced experience. If you want an appointment then you go and you pay the money, if you don’t want to pay the money then don’t go. It really is as simple as that.



  • Registered Users, Registered Users 2 Posts: 15 LousClues


    Sorry just came accords this.

    I’ve been in Rowe Craven nearly 12 years and unfortunately I can’t get out. Due to ongoing medical issues I need a doctor. Here are my thoughts:

    *at least 2 of the reception staff are awful to deal with. I understand i don’t know what they have dealt with before i speak to them but I find them undermining and there’s a lack of customer service. I work in the public sector, I get my fair share of crap thrown at me but always treat the next person with compassion. I’ve had a few encounters with one person in particular in the past and now I just wait until someone else is free to approach the desk.

    *Dr Rowe has no interest in treating patients, only promoting wellbeing and all the rest. I was in with him once and he treated me like a piece of dirt. He always seems to be available for appointments too.

    * the reason I am still there, as I have said I have ongoing issues. My doctor is currently on a leave of absence and they can’t tell me when they will return. The 2nd doctor I would see is on sick leave for 12 months at least. I hate seeing new doctors and repeating myself over.


    OP I think in this instance the doctor could have listened to your concern for 1/2 minutes, and then could have said if a second appointment was needed. It’s hard enough to get an appointment up there as it is(unless you are happy to see Rowe!)



  • Registered Users, Registered Users 2 Posts: 97 ✭✭extrapolate


    I have noticed they go through a lot of doctors up there; one will start and you'll get used to them and suddenly they're gone. I am constantly seeing a new doctor over the years, which is fine but it is hard for me and for them with them not knowing me from Adam. I also have experienced an issue with the receptionists but only one in particular - S, having a bad attitude when I'm nothing but polite if not overly polite, booking an appointment over the phone and showing up only to say she accidentally booked someone else in and there's nothing can be done about it only book again, finally ordering repeat prescriptions only for her not to actually order them for me. I'll never understand whether she hates people or where she works, maybe it's both! But I prefer to avoid her myself. I haven't been in a while so I don't know if she's still there or not.

    Otherwise they have good parking and fantastic nurses!



  • Registered Users, Registered Users 2 Posts: 15 LousClues


    Hi everyone,

    Anyone who is still there, do you know is Dr.Nugent back seeing patients.

    many thanks



  • Registered Users, Registered Users 2 Posts: 152 ✭✭tobey


    come mon up the johns hill medical. a few doctors left Rowe craven and moved there. I have an absolute gent of a Scottish doctor. after lock down i think i was nearly an half an hour in there with him. always felt fobbed off in Rowe craven



  • Registered Users, Registered Users 2 Posts: 15 LousClues


    Trust me! 3 times this year I have tried to get in there but ‘the books were closed’ I put my kids in there when it first opened, my son loves the Scottish gent! Fingers crossed in the new year il get in.



  • Registered Users, Registered Users 2 Posts: 224 ✭✭muirsheen


    Well there's a space there now because I've left.

    Lack of care from two doctors that I dealt with. Found the practice to be very money hungry.


    My prescription was sent incorrect to the pharmacy but wanted more money from me to correct it. Basically another appointment to discuss it.

    Took me a while to get out of there and I'm so glad I did. The mental strain of dealing with them was enough



  • Registered Users, Registered Users 2 Posts: 4,841 ✭✭✭jackboy


    People forget that these are for profit businesses that only exist to make money. They are not there to look after peoples health. If you have a health concern you need to book an appointment and pay to deal with that. It can also take a certain level of aggression to get your health properly looked after in Ireland, which a lot of people are not really able for.



  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    ah, i call bullsh1t on this one, people dont forget that profiting is an element of such a practice, but when profiting becomes more of a priority over providing adequate care, we have a fcuking huge problem, people are not fcuking stupid, and people shouldnt have to fight for what they need, we re clearly experiencing a catastrophic failure of our health system, and we dont actually know what to do about it...



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