Not Happy with the Ro Creavin Medical centre

KurtBarlow · 02-08-2022 11:15am #1

I went in last week for a gp consultation for travel vacinations . The regular charge to see a DR in there is 60 Euro but for some reason they charge and extra 25 Euro for this Service . Anyway that isnt what made me angry . During the visit I told him I had one other health concern I wanted to ask him about before the appointment finished . He said no. This appointment was for travel vacinations and if I wanted to ask him about anything else Id have to book another appointment. I couldnt believe it . Am I being unreasonable?

BBM77 · 02-08-2022 11:21am

If the concern was not related to travel don't think it was too unreasonable.

eeloe · 02-08-2022 11:22am

No you're not being unreasonable, that's pretty scabby out of them if you ask me.

Anytime i go to the GP i go for the reason i'm in, and usually ask them to do something else, as you had done, nothing out of the ordinary to "save up" a few ailments to be seen under the 1 60euro fee.

KurtBarlow · 02-08-2022 11:33am

https://www.boards.ie/discussion/comment/119418347#Comment_119418347

The fee was actually 85 Euro. But he wanted another 60 off me for my separate concern

Kimbot · 02-08-2022 11:37am

To me the 60 is a fee to see the GP, it should cover any amount of ailments in that visit with no limits. Thats just gouging as far as im concerned.

Wanderer78 · 02-08-2022 12:34pm

yea thats just completely unreasonable from the doc, ffs, 85 is a ridiculous amount to have to pay to see one!

02-08-2022 12:44pm

Nothing unreasonable about that, I'd be pissed off too, OP.

As Kimbot says, it's gouging.

KurtBarlow · 02-08-2022 12:54pm

I called the reception and complained. She ranted about policy etc and that there is a specific travel vac consultation and thats all its for. How they justify charging an extra 25 Euro for it I dont know . Its just a Hungry way of extracting as much Cash as possible from People

NSAman · 02-08-2022 12:55pm

Your GP should be able to talk to you about your concerns. It’s a health appointment!

asking for another appointment is just crazy IMHO.

many times I have to address other issues, thankfully my doctor addressed one such issue while I was in for something else, only to find an aggressive skin cancer. Waiting for another appointment could have been serious.

By the way my doctor visit costs $30 and they say the States is expensive?

lucalux · 02-08-2022 12:55pm

Most GP's that I know of have a 10minute, one issue policy (normally unspoken) but I have had that so many times where they will say "sorry no, if you have another issue you can make another appointment for that, I don't have time for that today"

It's endemic in GP surgeries these days.

It's ineffective in the long run imo, and I'd wager it is leading to worse outcomes for patients

DoctorEdgeWild · 02-08-2022 1:00pm

I would say it's fairly reasonable of the Doctor in this case. Similar to getting a mechanic to quote for, and start on, a job, then asking to add some bits in.

Wanderer78 · 02-08-2022 1:06pm

https://www.boards.ie/discussion/comment/119418761#Comment_119418761

id strongly disagree here, yes early detection of both can be critical, but i some how think early detection in the medical sense is far more critical, charging access to our system is truly failing....

DoctorEdgeWild · 02-08-2022 1:38pm

https://www.boards.ie/discussion/comment/119418779#Comment_119418779

But the question in the OP is in the context of the current system.

Cabaal · 03-08-2022 9:52am

Due to workloads and wait times many GP's have consult times limited to 10min a consult and also the amount of issues they'll deal with per consult. In practice i've personally never heard of either enforced certainly locally to me.

OP I get where you are coming from but you booked a travel vaccinations consult, you got a travel vaccinations consult but then you tried to add non-travel vaccinations stuff onto it. I completely understand the GP's position.

Wanderer78 · 03-08-2022 10:53am

https://www.boards.ie/discussion/comment/119422603#Comment_119422603

i do suspect the issue really is time constraint here, but its hard not to default to thinking its ultimately about more money, it does make sense to address all medical conditions in one consultation, our health system really is a mess, even for the staff

friendlyfun · 03-08-2022 1:26pm

Disgraceful.

BBM77 · 03-08-2022 4:06pm

https://www.boards.ie/discussion/comment/119422849#Comment_119422849

Three staff suicides in ten days in UHW just shows how much stress people in the medical profession are under. Patients need to understand doctors and nurses etc are only human after all. On top of the normal stresses, they have to endure the HSE, the pandemic and are expecting a very bad flu season in the winter.

KurtBarlow · 04-08-2022 8:42am

The pressure a medical Professional Working in the UHW is not comparable to a GP working in a medical centre at all

OEP · 04-08-2022 8:52am

GPs have been under enormous pressure since covid, and there is a shortage of GPs. If, for every consultation, patients came in with a list of ailments they would never get through their daily appointments. I think it's unfair to expect a GP to facilitate your appointment for as long as you wish, they have other patients to see after all.

KurtBarlow · 04-08-2022 8:54am

https://www.boards.ie/discussion/comment/119426679#Comment_119426679

It wasnt a list . It was one other thing and would have taken 1 or 2 minutes

KurtBarlow · 04-08-2022 8:55am

https://www.boards.ie/discussion/comment/119426690#Comment_119426690

Bare in mind im paying 85 Euro

BBM77 · 04-08-2022 9:13am

https://www.boards.ie/discussion/comment/119426652#Comment_119426652

Seriously fella, you are getting into the realm of fantasy now.

Wanderer78 · 04-08-2022 11:53am

https://www.boards.ie/discussion/comment/119424398#Comment_119424398

jesus christ, i was unaware of this, this is dreadful news, our health system is truly collapsing, rip

OEP · 04-08-2022 12:24pm

https://www.boards.ie/discussion/comment/119426696#Comment_119426696

You paid 85 euro for your vaccinations, whether the extra 25 is justified is a separate argument. GPs have other patients to see, and how do you know it would have been 1 or 2 minutes? Maybe they would have needed to run tests, write a prescription, referral etc.. They know that all that is possible when someone says, "oh one more thing" so in order to not inconvenience other patients, they require separate appointments.

KurtBarlow · 04-08-2022 1:51pm

https://www.boards.ie/discussion/comment/119427653#Comment_119427653

Incorrect. It was a vaccination consultation. I paid 85 for him to tell me what I need . Something I already knew and a few sentences on a Computer file. The actual vaccinations themselves are a separate visit with the nurse

04-08-2022 3:22pm

If you ask a plumber to replace your tap in the kitchen you'll hardly

ask him to grout the tiles if he has the time?

One man, one job!

Wanderer2010 · 04-08-2022 7:22pm

3 suicides, my God thats awful. I heard of one but didnt know there was another 2. It seems the hse is a shocking stressful place to work if you are under pressure to clear waiting lists or hit a certain quota of procedures. Its not worth your life though no job is. Very sad.

BBM77 · 05-08-2022 9:23am

https://www.boards.ie/discussion/comment/119427503#Comment_119427503

https://www.boards.ie/discussion/comment/119429769#Comment_119429769

Yeah, heard it personally first but it was in the News & Star last week as well. Also, the amount of abuse medical professionals have to take is unbelievable apparently. Can’t understand why people feel the need to be such dicks these day.

eeloe · 05-08-2022 9:48am

https://www.boards.ie/discussion/comment/119428694#Comment_119428694

That's two completely separate trades tho.

If you had a plumber in to replace the kitchen tap, and the toilet was causing issues you'd get him to look at it, while he was there, wouldn't you?

05-08-2022 10:20am

https://www.boards.ie/discussion/comment/119431664#Comment_119431664

I would but wouldn't it cost extra?

Wanderer78 · 06-08-2022 10:49am

https://www.boards.ie/discussion/comment/119431559#Comment_119431559

https://www.boards.ie/discussion/comment/119431664#Comment_119431664

tbf, comparing health issues to any other lifes problems, is a bit fcuked up really, why entertain it!

everybody under pressure id imagine, from staff to patience, and everything in between, the sign of a seriously struggling system, yup patience can be absolute arseholes, but if your desperate for help, you ll probably say and do anything to get it.....

Aquos76 · 06-08-2022 5:16pm

https://www.boards.ie/discussion/comment/119431559#Comment_119431559

One of the deaths reported in the N&S was the young nurse who fell asleep after a night shift on her way home from work and hit a lorry, that certainly wasn't a suicide.

Wanderer78 · 06-08-2022 5:19pm

https://www.boards.ie/discussion/comment/119437939#Comment_119437939

true, but, theres really something seriously wrong with our health system

john123470 · 06-08-2022 5:47pm

A long day endlessly vaccinnating folk - whatever about the stiff charges - a separate issue - is what the Doc is employed to do on that particular day ..

"1 or 2 minutes" you say.

Well if everyone goes into the clinic trying to get their "monies worth" for "1 or 2 minutes", Signs will go up in the clinic that The Doctor on call here is only dealing with vaccinations unless there are issues that will affect said vaccination eg .. i had a heart attack last week .. will this vax make matters worse ?

- no, it won't / yes it will. End of

Grow up. Protest about prices if you will but pay for what you get. We all got "other ailments" we want addressed. Vaccination day is Not the time

No offence OP .. but it simply would Not work

john123470 · 06-08-2022 5:56pm

https://www.boards.ie/discussion/comment/119418723#Comment_119418723

How they justify charging an extra 25 Euro for it I dont know " ..

You didn't ask ?

Asdfgh2020 · 06-08-2022 6:00pm

https://www.boards.ie/discussion/comment/119438044#Comment_119438044

Wouldn't agree with you…….GP is turning into a production line’ pure and utter greed………I would like to know though what specialist ‘Covid advice’ the OP could have required from the GP that isn’t available for HSE web site…….?

Smell the glove · 07-08-2022 3:20pm

Rowe Kraven are well known for being money money money. They are a disgrace.

Cabaal · 08-08-2022 8:37am

https://www.boards.ie/discussion/comment/119426696#Comment_119426696

and you got what you paid for, a consultation for travel vacinations.

If you wanted a general consult you should have booked that,

Asdfgh2020 · 08-08-2022 11:43am

https://www.boards.ie/discussion/comment/119443568#Comment_119443568

Still don’t really know why anyone needs to get a consultation about Covid and travel from a GP

Wanderer78 · 08-08-2022 11:44am

https://www.boards.ie/discussion/comment/119444302#Comment_119444302

some are more vulnerable than others

KurtBarlow · 08-08-2022 11:57am

https://www.boards.ie/discussion/comment/119444302#Comment_119444302

Your confused because you Didnt read the original Post correctly . It has nothing to do with covid . Its for the regular vaccinations you need specific to thailand

Wanderer78 · 08-08-2022 12:02pm

https://www.boards.ie/discussion/comment/119444363#Comment_119444363

whats needed nowadays for there?

Motivator · 08-08-2022 11:56pm

https://www.boards.ie/discussion/comment/119441158#Comment_119441158

I’d have thought they are well known for being a GP and pharmacy. What do people want from a GP? It’s not exactly a restaurant where you can expect to get value for money or maybe pay a bit extra for an enhanced experience. If you want an appointment then you go and you pay the money, if you don’t want to pay the money then don’t go. It really is as simple as that.

LousClues · 03-09-2022 10:53pm

Sorry just came accords this.

I’ve been in Rowe Craven nearly 12 years and unfortunately I can’t get out. Due to ongoing medical issues I need a doctor. Here are my thoughts:

*at least 2 of the reception staff are awful to deal with. I understand i don’t know what they have dealt with before i speak to them but I find them undermining and there’s a lack of customer service. I work in the public sector, I get my fair share of crap thrown at me but always treat the next person with compassion. I’ve had a few encounters with one person in particular in the past and now I just wait until someone else is free to approach the desk.

*Dr Rowe has no interest in treating patients, only promoting wellbeing and all the rest. I was in with him once and he treated me like a piece of dirt. He always seems to be available for appointments too.

* the reason I am still there, as I have said I have ongoing issues. My doctor is currently on a leave of absence and they can’t tell me when they will return. The 2nd doctor I would see is on sick leave for 12 months at least. I hate seeing new doctors and repeating myself over.

OP I think in this instance the doctor could have listened to your concern for 1/2 minutes, and then could have said if a second appointment was needed. It’s hard enough to get an appointment up there as it is(unless you are happy to see Rowe!)

extrapolate · 05-09-2022 12:26pm

I have noticed they go through a lot of doctors up there; one will start and you'll get used to them and suddenly they're gone. I am constantly seeing a new doctor over the years, which is fine but it is hard for me and for them with them not knowing me from Adam. I also have experienced an issue with the receptionists but only one in particular - S, having a bad attitude when I'm nothing but polite if not overly polite, booking an appointment over the phone and showing up only to say she accidentally booked someone else in and there's nothing can be done about it only book again, finally ordering repeat prescriptions only for her not to actually order them for me. I'll never understand whether she hates people or where she works, maybe it's both! But I prefer to avoid her myself. I haven't been in a while so I don't know if she's still there or not.

Otherwise they have good parking and fantastic nurses!

LousClues · 16-12-2022 12:34pm

Hi everyone,

Anyone who is still there, do you know is Dr.Nugent back seeing patients.

many thanks

tobey · 16-12-2022 9:48pm

come mon up the johns hill medical. a few doctors left Rowe craven and moved there. I have an absolute gent of a Scottish doctor. after lock down i think i was nearly an half an hour in there with him. always felt fobbed off in Rowe craven

LousClues · 19-12-2022 9:06am

Trust me! 3 times this year I have tried to get in there but ‘the books were closed’ I put my kids in there when it first opened, my son loves the Scottish gent! Fingers crossed in the new year il get in.

muirsheen · 08-01-2023 11:11am

https://www.boards.ie/discussion/comment/120013050#Comment_120013050

Well there's a space there now because I've left.

Lack of care from two doctors that I dealt with. Found the practice to be very money hungry.

My prescription was sent incorrect to the pharmacy but wanted more money from me to correct it. Basically another appointment to discuss it.

Took me a while to get out of there and I'm so glad I did. The mental strain of dealing with them was enough

jackboy · 08-01-2023 11:34am

https://www.boards.ie/discussion/comment/120081051#Comment_120081051

People forget that these are for profit businesses that only exist to make money. They are not there to look after peoples health. If you have a health concern you need to book an appointment and pay to deal with that. It can also take a certain level of aggression to get your health properly looked after in Ireland, which a lot of people are not really able for.

Wanderer78 · 08-01-2023 2:45pm

https://www.boards.ie/discussion/comment/120081093#Comment_120081093

ah, i call bullsh1t on this one, people dont forget that profiting is an element of such a practice, but when profiting becomes more of a priority over providing adequate care, we have a fcuking huge problem, people are not fcuking stupid, and people shouldnt have to fight for what they need, we re clearly experiencing a catastrophic failure of our health system, and we dont actually know what to do about it...

Not Happy with the Ro Creavin Medical centre

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