An Post Mobile

The entire thread is about problems and how to fix them. If anything it's highlighting the problems.

Is the network down? I can't make any calls at present

I think it might be a wider issue. Having issus with other sims in the house on other networks.

Our voice came back a few hours later. But data still bad. Sent in a few support emails but only one of us got a reply. Time to port again it seems.

Mine back also. For how long though.

My last 7 days, all home where the reception is the best of a bad lot. Some indoors. Some out.

Gonna get rid of this and port to someone else.

only ported to an post 2-3 months ago. Not worth the saving.

So I am in Uk and I bought an Irish 3 SIM card. Thinking I could tether on it since I can’t on an post, but that option is also off now on the 3 SIM card too?

it was there before the an Post install, has it got anything to do with that?

how do I roll back in phone settings. to before an post?

or is this a thing on 3 also?

Couple more tests, Stillorgan on the 4th, 14Mbs, Castlerroy Limerick just now. 41.8Mbs on 4G+! No throttling here anyway

I was getting sporadic readings off Vodafone last night. Lowest speed i recorded was 10mbs. Other readings would then jump to 20-30mbs. Up and down. However the an post phone would never go above 1.5 mbs on every test. The same mast single band 4G.

I'm only getting 3G today in my town which always has 4G

I sent these readings to them an hour ago, asked them whats the story with up and down data speed. I got a virtually instant reply;

"Thank you for contacting AnPost Mobile customer care. We have been advised by our IT department that they are currently doing updates to the network. Unfortunately, this is affecting data speeds for customers. We aim to have the updates completed as soon as possible. Apologies for any inconvenience caused in this matter. 

Kind regards,

Christine

An Post Mobile Customer Services " 

I've no idea what these "updates" are, but we'll see.

I wonder if anything to do with this:

You're probably right. Going back to basics, and the old OSI 7 layer model for data comms, while postmobile is sharing the same physical and Data link layer as Vodafone from handset to mast, it's at the next layer, the Network layer, that postmobile traffic probably parts company with Vodafone traffic, and who knows what backroads are used. The speed you see may indeed be a result of this layer, and nothing to do with Vodafone throttling postmobile connections. If your IP route is rubbish even for a local point to point Speedtest, then of course the actual data speed (distinct from the physical phone to mast and 4g data carrier protocol speed) will reflect this. Like posting a letter to Mullingar via Mumbai.

It's a bad problem anyway, a mal-teaser even. It's all right, I'm leaving....