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Have a cheque or draft question?

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124

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  • Options
    #92
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there,

    Thanks for getting in touch with us.

    If you are set up for online banking please go to services on your app and you will see an option for "send us a message" where you can request a copy of the cheques to be posted out to the address on file.

    If you don't have access to online banking please contact our colleagues on 0818 365 365 from ROI or +353 1 404 4000 if calling from abroad and the team are available between 9am to 5pm Monday to Friday.

    Thanks,

    Declan



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    #93
    trevorw1
    Registered Users Posts: 1 ✭trevorw1


    Good morning

    I need a bank draft for 175 euros for an Irish citizenship application. I have a current account with you. Can I arrange this via your online form or do I need to visit a branch?

    Thanks

    Trevor



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    #94
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/119084248#Comment_119084248

    Hi Trevor,

    Thanks for getting in touch.

    You can certainly go to your local branch with photo ID and my colleagues can organise this bank draft for you.

    I hope this helps!

    Thanks, Megan



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    #95
    dannyleadger
    Registered Users Posts: 1 ✭dannyleadger


    https://www.boards.ie/discussion/comment/103988513#Comment_103988513

    draft for 11.500 euro? How it was?



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    #96
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there.

    Bank drafts are available to Bank of Ireland Customers for amounts of €500 -or more (or the foreign currency equivalent of €500).

    A Bank Draft requested in branch and intended for a payee based in the Republic of Ireland or the UK can usually be provided there and then.

    Thanks,

    Declan



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    #97
    willowthewisp
    Registered Users Posts: 1,023 ✭✭✭willowthewisp


    Hi, when a transaction occurs on your credit card, does the available funds change prior to the actual transaction appearing online on 365?

    Yesterday I had aprox 850 funds available, today card is fully maxxd out (but I was expecting transactions). But there are no additional transactions added?


    Thanks



  • Options
    #98
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/119419088#Comment_119419088

    Hi,

    Thanks for getting in touch with us here.

    When you complete a transaction on your credit card it can take 1 working day for the transaction to show on your transaction list, however, it will reflect in your available funds sooner.

    I hope this helps!

    Thanks, Megan



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    #99
    willowthewisp
    Registered Users Posts: 1,023 ✭✭✭willowthewisp


    https://www.boards.ie/discussion/comment/119423229#Comment_119423229

    That’s great, appreciate your help.


    Many Thanks



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    #100
    Elauser123
    Registered Users, Users Awaiting Email Confirmation Posts: 1 ✭Elauser123


    Hi


    i have a balance of a few thousand in current account and lodged a cheque for 10k last week at a lodgement atm.


    The cheque for 10k bounced today (not sure why?) and my card stopped working around the same time. Declining repeatedly and on my online banking saying insufficient funds, but I have a few thousand euros in my account?


    When I rang BOI CUstomer services they said I have insufficient funds, but I explained I have a few thousand in that account and if they could review further to see if any security blockers/ fraud or balance issues etc


    they then said the cheque balance had also been removed twice from my account balance - making it appear as though 20k had been removed from my account and it may rectify itself at midnight. Problem is, I’m stuck at work unable to pay the carpark fee to leave or order a taxi home etc, with no access to my money until tomorrow.


    is this a normal accounting error for a bank to make in 2022? This seems crazy, not only frustrating but very concerning.


    Appreciate any more info on this or support



  • Options
    #101
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/119623228#Comment_119623228

    Hi There,

    Thanks for getting in touch with us here today.

    We are sorry to hear that this has been your experience. In an effort to have this looked into and resolved for you we would recommend that you contact our customer service team on 0818365365. The team is available from 9am to 5pm Monday to Friday and will be happy to help with this.


    Thanks Jen



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  • Options
    #102
    makswoz
    Registered Users, Users Awaiting Email Confirmation Posts: 1 ✭makswoz


    Hi,

    I got a cheque from AXA for a 1000 euro. It is a cheque that says A/C PAYEE ONLY. The problem is that I do not longer live in Ireland as I moved to different country (Germany) although I still have my bank account with Bank of Ireland as I hoped that AXA will send the money into my account. How do I get my money? It is not possible to come in to Ireland right now because I am working and I need those money. My mother in law lives in Ireland, is there any chance that she can get those money for me?

    Thanks



  • Options
    #103
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    https://www.boards.ie/discussion/comment/119658371#Comment_119658371

    Hi makswoz,

    Thanks for your post.

    A cheque can only be lodged by the account holder and we'd be unable to accept this as a lodgement from another person. We'd suggest contacting AXA to ask if they can cancel the cheque and send you a bank transfer.

    Thanks

    Tara



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    #104
    iraff1978
    Registered Users, Users Awaiting Email Confirmation Posts: 1 ✭iraff1978


    I lodged a US dollar cheque on 3rd November. Still no lodgement. Should it take this long?



  • Options
    #105
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/119973760#Comment_119973760

    Hi there,

    Thanks for getting in touch with us.

    A foreign cheque can take 4-6 weeks to clear on account for you. This time frame largely depends on the foreign bank confirming payment with us. Please be assured once it's confirmed to us this will credit account and funds will be available to you.

    Many thanks

    Alison



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    #106
    greasepalm
    Registered Users Posts: 5,337 ✭✭✭greasepalm


    Hi i got a BOI cheque i need to lodge to my BOI personal account and can i lodge into an account in branch if i just bring my Debit card with me and then check online it has been cleared and gone into account.

    Cheers



  • Options
    #107
    Bank of Ireland: Niamh
    Closed Accounts Posts: 13 ✭Bank of Ireland: Niamh


    Hi there,

    Thanks for getting in touch with us.

    Yes, the cheque can be lodged in a Bank Of Ireland branch. The funds will appear in your balance and will clear in approximately 5 working days. Please ensure to bring photographic ID (driving license or passport). My colleague will happily assist you.

    Thanks, Niamh



  • Options
    #108
    greasepalm
    Registered Users Posts: 5,337 ✭✭✭greasepalm


    I got in there before closing and had no problem presented cheque and debit card and entered pin and job done .

    Thank you



  • Options
    #109
    Pod123
    Registered Users Posts: 116 ✭✭Pod123


    I got three cheques from Irish tax rebates,lodged them on Tuesday they showed complete on boi app on Wednesday, so I went to fill car up on fuel and my card got declined, yet balance on boi app showed sufficient funds,why don't cheques show up in progress,and when cleared go to complete?



  • Options
    #110
    greasepalm
    Registered Users Posts: 5,337 ✭✭✭greasepalm


    Might they take 5 days to clear? i was lucky as mine was BOI and cleared very fast.



  • Options
    #111
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    https://www.boards.ie/discussion/comment/120100065#Comment_120100065

    Hi there,

    Thanks for your post.

    All cheques and drafts lodged need to go through cheque clearing before funds are available. As correctly mentioned above, it takes up to five working days for cheques to clear.

    Thanks,

    Tara



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  • Options
    #112
    Pod123
    Registered Users Posts: 116 ✭✭Pod123


    Thanks for the reply,but why do they show complete before the five days,I thought they should stay in progress and then when cleared go to complete.



  • Options
    #113
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    https://www.boards.ie/discussion/comment/120102975#Comment_120102975

    Thanks for getting back to us. The lodgement will show under Today's and Pending transactions on the day it is lodged and moves to completed the next working day. You can determine when the cheque is cleared by checking if there is an Available Funds Balance showing below the overall account balance.

    Thanks

    Tara



  • Options
    #114
    Pod123
    Registered Users Posts: 116 ✭✭Pod123


    Thanks Tara



  • Options
    #115
    Iridessa
    Users Awaiting Email Confirmation Posts: 2 ✭Iridessa


    I don't really know where this question belongs, so you can move it to some place more apporiate if needs be.

    I was just wondering what the letters *CDSSUP mean on the bank statement, i think it has something to do with PayPal, but i couldn't be sure of that.


    Thank you.

    😊



  • Options
    #116
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/120183659#Comment_120183659

    Hi,

    Thanks for getting in touch.

    For the best help with your query, please contact our customer service team on 0818200362- select option 3. Alternatively, our live chat team are available through this link below. One of my colleagues will be happy to help.

    Thanks, Megan

    www.boi.com/chat



  • Options
    #117
    derrygeel
    Registered Users Posts: 4 ✭derrygeel


    I've a BOI current account in Ireland. Can I send a sterling cheque from it?



  • Options
    #118
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/120218983#Comment_120218983

    Hi there, thanks for checking in with us.

    To purchase a Sterling bank draft, you will need to order in advance and then present in Branch to purchase.

    Foreign bank drafts can only be purchased for amounts equal to 500 Euro equivalent or above.

    Please see here how to pre-order

    https://www.bankofireland.com/help-centre/faq/can-get-bank-draft-long-take/

    Many thanks, Alison



  • Options
    #119
    Arock47
    Registered Users Posts: 4 ✭Arock47


    Hi All,

    Went to open a Joint mortgage saver account but it says it can only be funded by 1 current account... which defeats the purpose of a joint savings account.

    Any way around this?

    Thanks

    Luke.



  • Options
    #120
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/120246533#Comment_120246533

    Hi Luke, we have replied to you post here https://www.boards.ie/discussion/2057885808/mortgage-saver-account#latest

    Many thanks, Alison



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    #121
    Forge83
    Registered Users Posts: 742 ✭✭✭Forge83


    Hi, I am a bank of Ireland account holder. If I accept a large bank draft from someone who is also bank of Ireland, will it still take 5 days to clear even though it’s the same bank? Thanks



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