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Energia direct debit with revoult

  • 26-09-2022 7:24pm
    #1
    questionmark
    Registered Users Posts: 684 ✭✭✭


    I'm trying to change my direct debit on my energia account to my revoult account and it keeps telling me my IBAN is not correct, when it definitely is. Anybody else had this issue? Dose energia not accept revoult?

    Post edited by 2011 on


Comments

  • #2
    Sleeper12
    Registered Users, Registered Users 2 Posts: 17,182 ✭✭✭✭Sleeper12


    I had this issue. It had something to do with the country Revolut were using for a bank. They charged countless and has worked well since.

    Any idea what country they have your Revolut account in?


    There are Revolut forums here. You might get better results thee



  • #3
    questionmark
    Registered Users Posts: 684 ✭✭✭questionmark


    I am in Ireland/ set up my account in Ireland but my IBAN starts with LT which I think is for Lithuania. I don't know how or if I can change it.

    Will post in the revoult form and maybe someone knows. Trying to avoid a long time waiting on the phone with energia :)

    Thanks



  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Irish retailers are prevented from using e-Mandates for direct debits on non-Irish IBANs by Irish banking rules, they must be in paper form. Ring Energia and ask them for the direct debit form.



  • #5
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭Gooser14


    https://www.boards.ie/discussion/comment/119670757#Comment_119670757

    You can't change it. Lithuania is where Revolut is incorporated & licenced.



  • #6
    Cerco
    Registered Users, Registered Users 2 Posts: 2,063 ✭✭✭Cerco


    Talk to Revolut. I am sure they have encountered this before.



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