National Broadband Ireland : implementation and progress

The only constraint is probably the length of the roll of fibre, probably a couple of hundred meters long, likely they will run the fibre from the DP in the neighbour's manhole direct to your house.

Id like some advise om porting my existing phone number to my new Vodafone fibre service. My previous provider supplied a broadband and voip phone service via transmitter, so no physical phone line. When I asked VF to port existing number I was asked for an UAN number. My previous provider said no UAN exists with a Voip service but it wasn't needed to port the number. I passed this onto VF and they agreed it was OK and would port number within 24 hrs. I was away for a couple of weeks and didn't check if active but now 3 weeks later I find the existing number doesn't work but temporary VF number continues to operate. I contacted VF customer services and again it was stated that irrespective of what was said previously, my number couldn't be ported without an UAN. When I complained that was contrary to previous discussion I was told to get an email from previous provider confirming that the number could be ported and bring this to my nearest VF store. When I questioned why it couldn't be emailed to VF, I got a very confusing response something along the lines to email it to VFs social media site.

I must admit it is very difficult to engage with VF customer services. The quality of the line I had wasn't great and combined with difficult to decipher accent, I found it extremely difficult to follow the discussion. In any case I think the guy got annoyed with my line of questioning and simply hung up. I now better understand the warning about poor customer service given by my previous provider when I stated I was moving to VFs FTTH service!

Before I get back to VF again Id appreciate if someone could advise if it is possible to port an existing Voip number to VFs FTTH broadband/voip service without an UAN? Also does the fact that 3 weeks have passed since my previous service was terminated impact on my ability to port the previous number, ie has that ship already sailed? Thanks

Probably been asked before but boards search is so poor these days.

With vodafone being my new nbi provider do they provide the router by post prior to install day or do kn networks have it with them?

Due for install on Friday but no router arrived so assuming may be all done by kn?

Dept in before the PAC tomorrow morning.

€278.98 million has been paid to NBI to date under the NBP contract.

At one point I thought Fergal Mulligan said that the build would continue "for the next 5 - 6 years"

On the positive side, take-up in the first DAs was quite high; Cavan is 30% and Monaghan 35% (or the other way around).

And the NBI website is showing 85,411 'passed' as of 2022-09-30

Premises connected as of October 7th - 21,167 of 85,411 premises passed

Poor in what way ?

Resellers can only resell what the wholesaler provides. Right now, the max NBI makes available to resellers is 2 Gbps/400 Mbps.

Looking at their roadmap for 2024/25 they say, "Increased Speeds across Bitstream and VUA products", but no further indication what they might be.

Transcript of the debate is up; Fergal Mulligan mentioned build sanctions over the next 5-6 years

The Dept's Ciarán Ó hÓbáin is still saying this is a 7-year build programme

Also

I tried to do this this last May and eventually got it sorted in September. Pure Telecom failed to do it, eir failed to do it and eventually I got a ComReg case reference number, sent a complaint into eir and about 6 weeks into the complaints process they eventually sorted it without needing a UAN but after a lot of hounding by me to get them to do it. I don't know if Vodafone customer support will be as in-the-know as the eir complaints department regarding open eir (who do the porting end of things on the other providers behalf) but worth a try. PM me if you have no luck and want to switch to eir and I can put you in contact with the eir rep that sorted my issues after countless phone calls with customer service where they would do nothing for me.

Peter Hendrick said a few months ago

From my reading of it this appears to me to be part of the same process Ciarán Ó hÓbáin is referring to, the only other infill we know about is the urban infill where they have decided to go with leased lines.

Hopefully eir and Comreg can put together a product that would allow NBI connect into open-eir's existing fibre network without having to run many kms of fibre from a small local exchange, like ours, to service a few houses, like ours, with open-eir fibre only a few hundred meters away. Fingers crossed we'll hear some positive news about it when NBI next appear before one of the Oireachtas committees.

Having reread the June discussion comments I still think Ciarán Ó hÓbáin's comments points to the gap intervention/adjacent infill areas discussed back in June. NBI may not have got a solution/bidder for these infills at that time but that wouldn't mean they had exhausted the process, and this could be where they're at right now.

Mopping up pockets of a few premises, adjacent to existing fibre providers, which takes time and resources to get fibre to, allowing NBI contractors concentrate on areas that require larger rollouts.

I acknowledge I could be totally wrong on this, but it'll be interesting to see what their plan is.

Yup. You just need to configure the Asus Router to use VLAN ID = 10, and grab the username/password from the Gigabox (I think others have posted the VF user/pass elsewhere on this forum or boards generally)

Got this set up last night on my netduma router and thankful to have got shot of the gigabox. Cheers for the heads up in the vlan id as that was the missing piece of the puzzle to get it working

Hi all

so just checked the NBI website there for the first time in a long time and they are saying jan-march 2023 , how soon before then should you expect to see build going on ?

D