Gomo Exceptionally large bill for long call to Irish number

castle2012 · 13-05-2020 12:25pm

TheChizler wrote: »

Can I ask where the charges came from? I've been €9.99 every month except from when I had to ring an 1890 number one time.

Everytime I text people with iphones I was been charged 30 cent as an mms. Never happened with the previous network I was with before Gomo . Or the current network I'm with now.

Spocker · 13-05-2020 2:08pm

castle2012 wrote: »

Everytime I text people with iphones I was been charged 30 cent as an mms. Never happened with the previous network I was with before Gomo . Or the current network I'm with now.

What app are you using to text? Do you use an iPhone too?

castle2012 · 13-05-2020 2:09pm

Spocker wrote: »

What app are you using to text? Do you use an iPhone too?

Just regular text messages. I have an android.

fritzelly · 13-05-2020 2:11pm

Disable mms in settings, things like smilies are sent as mms even when using shortcodes
Also multi sms can be sent as a single mms

TheChizler · 13-05-2020 6:08pm

Some messaging apps automatically send texts over 160 characters as MMS, you'll be charged no matter what network if this happens.

jjwhitty · 28-10-2022 8:09am

There are many ways to pay your bill with gomo and mine is not dd. ITS GOMO NOT EIR !

mondeoman72 · 28-10-2022 10:33pm

https://www.boards.ie/discussion/comment/119803114#Comment_119803114

Do you not know GOMO is a division of EIR?

HeidiHeidi · 28-10-2022 10:54pm

https://www.boards.ie/discussion/comment/119803114#Comment_119803114

Do you not know that this thread is over 2.5 years old, and the OP presumably has his bill long sorted by now?!

(at least you'd hope he has.....)

mondeoman72 · 28-10-2022 11:14pm

https://www.boards.ie/discussion/comment/119806828#Comment_119806828

Quite right, but where EIR is involved, nothing surprises me LOL

thomas 123 · 31-10-2022 7:32am

It was sorted by Gomo support via email - it was an error and resolved quickly

...Ghost... · 01-11-2022 6:20pm

https://www.boards.ie/discussion/comment/119814414#Comment_119814414

You were complaining that they were taking ages to reply and you left us all waiting 2.5 years!! 😂

The missus and son have GOMO. I pay it on my account monthly. Always €9.99 x 2 every time I get the notification. Going well so far.

1cent · 12-11-2022 5:52pm

If they are advertised all over the media it doesn't mean they good and affordable. Lessons are learned get a proper network provider not a reseller.

kippy · 12-11-2022 6:06pm

https://www.boards.ie/discussion/comment/119866295#Comment_119866295

Been with them since day one.

Never an issue for a tenner a month - what's included in that is very well published on the website, what isn't is also well published.

Once ended up having to ring a few english numbers and was send a warning text when I was approaching €30 of a bill - can't fault that.

Coverage generally as good or better than most others, roaming worked brilliantly the few times I've been abroad.

As good or better than "proper network providers" for a fraction of the price generally.

A few members of my immediate family on the same deal - no issues.

whiterebel · 12-11-2022 6:07pm

https://www.boards.ie/discussion/comment/119866339#Comment_119866339

Same here, no issues for anyone in the family, also with them from day 1.

Cabaal · 13-11-2022 7:02am

Can't fault GoMo, cheap as chips and works well.

Find it amusing that somebody will claim people need to get a proper provider not a reseller. The reseller is GoMo which is owned by Eir, Eir also have their own network.

Comments like this are silly snobbery because people have to try justify in their heads that they are smart for paying 30e for the same service as people are getting for 10e. Billing issues can and do happen with any company.

thomas 123 · 04-01-2023 3:21pm

https://www.boards.ie/discussion/comment/119820622#Comment_119820622

LOL

OmegaGene · 07-01-2023 10:46am

https://www.boards.ie/discussion/comment/119867993#Comment_119867993

I have to agree, we’ve two phones here on gomo since day one and it’s a great service and you get exactly what they advertise and it still makes me laugh when I get the €9.99 bill when I was paying €69 on Vodafone 🤣