An Post Mobile

Cool if you could capture that soundbite from a digital player feed of that radio ad, then attach it to an email to AP support.

This is my snarky email to them, and their robot reply, totally ignoring my point. Their €15 with 50GB was front page of their website right up to midnight, even though its gone the next day.

 Thic,

Can you explain how I have heard your €15 50GB/month plan advertised multiple times on radio today, and it still headlines your website, when I have received a Text two weeks ago to inform me that this very plan, my plan, is having its data allowance halved to 25GB/Month as of tomorrow. Surely this is a breach of advertising standards to misrepresent a product for sale.

Hi,

With the new plan being launched today, our website and advertisements have been updated to reflect the new pricing. In the lead up to the launch of the new plan there was a detailed explanation of the new €18 euro plan and changes to the €15 euro plan at the top of the An Post Mobile webpage.

Can you imagine the corporate planning meeting about this. Lets cut the unlimited allowance to half. And a new plan thats now totally unlimited with a new limit. Great idea, they'll all go for it. All the small number of customers we have.

Anyone I know has never heard of post mobile. I wonder how many customers they actually have

The portion of them who exceed 25GB are going to be mightily pissed when their data cuts off during the month. It could be worse. On contract plans you could slip onto daily per MB rate if you exceed your allowance and not even know till you got a standing order for €50-60 more. My other half is still on a legacy tesco plan, €10 but only 2GB or something. A few years ago she turned off WIFI and didn't notice, was youtubing at home on mobile data. I copped the bills 3 months later, €65, €70 odd, and a whopper of €86. Ouch

Yes, you should get 'Welcome to AnPost mobile voice messaging service... '

Looks fine.

Calling *#61# gets response;

Call forwarding

when no reply

Voice +353875nnn nnnn after 20 seconds

FAX +353875nnn nnnn after 15 seconds

Sync: +353875nnn nnnn after 15 seconds

Async: +353875nnn nnnn after 15 seconds

Do you mean you phoned your own number using your own phone? This will present as a 'busy' call, not an 'unanswered' call. You have to set up voice mail for 'busy' to leave yourself a message. This is set up using *67*+353587nnn nnnn# . I've tried it there, it works. The other one, 'unreachable', is *62*+353587nnn nnnn# . Test this by turning phone off or selecting airplane mode on your phone, then ring it from another phone.

Try ringing you voicemail no, 087 5 nnn nnnn, you should get the voicemail greeting, ' you have reached the voicemail mail of 087 nnn nnnn etc'. You can then leave yourself message. If its not activated, you should contact support, care@anpostmobile.ie or ring support no. 0818 789 789 early at start of business.

Correct that seems to be how PM and Vodafone port numbers.

You get a “blank” SIM card with no number assigned and port your number over.

Eir and Three are different you could port a number over to a SIM/Account years after it is activated.

Thanks deezell, Just to update you on the latest events in this tale.

I had previously rang my Voicemail number 087 5 nnn nnnn, and got the sign off tones, (same result as ringing "171" or long pressing "1".

On Monday 14/11/2022 I repeated for completeness, rang 087 5 nnn nnnn. Same negative result.

I then tried the Support number 0818 789 789 and gave up after 6 minutes on hold.

I wrote all the details in a email to care@anpostmobile.ie sent on 14/11/2022.

No reply to date.

I'll let you know if I get any reply.

Probably come back to it next week if no progress.

Cheers, anzio33.

I got on the phone to the Anpost Helpdesk at 9.08 Monday morning and got a human after a short delay.

Person checked & said voicemail looked set up already. She said she'd get engineer to delete it and set it up again.

I tested by ringing "171" again after lunch and it went through to Voicemail setup.

Success,

However I also got a message to say I had used 45Gb of Data so I parked up my phone until Fri 25th when my auto-Topup was due.

This came through Fri morning but seems from checking with " *200# ", Data added is only 30Gb rather than 50Gb??

Today my Data Balance is down to 25.5Gb. This will be a problem by the next topup as I mostly use the mobile as a Wi-Fi base for PC browsing.

I will "keep the situation under review".

Cheers, Anzio33.

"Today my Data Balance is down to 25.5Gb"

The €15 plan allowance was halved in October. It's now 25GB.

The 30GB probably includes 5GB rollover

If you've used your 25GB before your 28 days or calendar month, I assume you can just top up ahead of time by €15 and reset your 25GB. Haven't tried it, but the halving of data was definitely designed to hamstring hot spotting for home Internet. Btw, Virgin doing unlimited CT&D for €10/month for a year. €25 thereafter. They're on Three.

Hi all,

I feel this was asked before, but looking for an update. Some good Vodafone offers online for pre pay, does anyone know can you just insert your Post Mobile sim and use it? No unlocking required? Network on Post Mobile actually reads Vodafone. Just thought someone might have first hand experience this.

I've a new question which is: does PostMobile do Vodafone style add-ons?

The question was asked in-thread

@pg 8 ; 10/3/2021 ; 11:45pm ,

& @pg 10 ; 13/6/2021 ; 9:31.

There's a list of Vodafone add-ons on pg 11: 16/6/2021 ; 6:53pm .

But no definitive answer in-thread, nor any reference in the PostMobile website to what, or if, add-ons are available.