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NTA Incompetent?

  • 27-10-2022 11:19pm
    #1
    Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭


    So it seems when it comes to the provision of public transport and in particular bus services in Dublin the NTA have taken a very hands off approach blaming all the issues on the operators and even drivers too.

    I think the NTA needs to take some responsibility themselves instead of constantly blaming DB, GAI and BE. They're the ones who are in charge not the operators. The current mess with the G spine and the problems appears to be the NTA placing throwing DB and GAI under the bus if you pardon the pun.

    Compared to TFL the organisation the NTA are based off for all their flaws at least TFL actually take charge of issues in relation it's not good enough if you make a complaint in London about a TFL bus service to TFL they don't tell you to take it up with Arriva or Go-Ahead but here the NTA do exactly that.

    At least when DB had all the routes it wasn't as confusing for passengers. Now we have the National Transport Authority who seem to want all the authority but none of the responsibility when it comes to the operation of bus services.

    Why did they even bother putting services out to tender to GAI I know when GAI came in there was an increase in frequency but they could have just given DB extra capacity instead of GAI if they weren't bothered to take on the responsibility.



«1

Comments

  • Posts: 0 [Deleted User]


    My criticism of them recently would be that they’re very quick to publicise new routes and spines as if it’s all down to them; then the new route starts and it’s…silence.

    Rating their performance since Bus Connects has started:

    H Spine - 7/10. Fine. Nothing to see here. 3 perfectly working bus routes changed numbers. End of. Opportunity missed by ending at North City Centre and no 24 hr service

    N4/N6 - 8/10. Their shiny new baby. Everything seems to have been pumped into these, especially the N4. Never any shortages on the N4 anyway. Mad.

    G Spine - 2/10. Sounds disastrous from the thread on here. Taking out a quick bus to Ballyfermot and replacing them with these and the 60 that apparently crawl through Kilmainham due to infrastructure not being up to scratch. Did they not expect this?

    C Spine - seems to have settled down after early teething problems. 24 hr running bumps this up to a 7/10.

    Overall rollout - 5/10. Average. Some good interventions but management of resources seems to have been deplorable. Launching new spines and routes when the staff clearly aren’t there. I’m also not a believer in sending buses through areas that are black spots that might get upgrades to infrastructure later on. Passengers suffer while authorities dither.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    I mean London is experiencing pretty much all the same issues, in particular the issue with shortage of drivers, it is an industry wide issue:

    Lets pretend NTA and GA didn't exist, it was all under DB's control, we would still have the same driver shortage issue regardless as it is an industry wide issue across Europe.

    As an end user of bus services, the NTA has been the best thing that has happened to public transport and have greatly improved the overall bus experience IMO

    • Intercity coach services serving every city every 30 minutes almost 24 hours a day, with toilets and wifi, a VAST improve in the terrible BE service that preceded them.
    • Finally a truly integrated tickets with the 90 minute ticket and incredible value at €2
    • Great reductions in child and young adult tickets.
    • Increases in frequency across the network, in particular off peak, weekends and sundays
    • True 24/7 bus services
    • N4 is the best thing since sliced pan (I live near this route).
    • Drivers finally using the rear door consistently
    • Nice new livery
    • Starting to get electric buses.
    • Leap Card

    We still have a very long way to go, but with the improvements we have seen so far, I finally see the outline and possibility of a quality bus network, one you would expect to find in a European capital city.

    Of course there are serious growing pains, trying to rollout such an ambitious project like BusConnects when there is an industry wide driver shortage is going to be very hard, but I still think it is the right thing to do.

    Having used the N4, 24/7 routes, etc. I'm absolutely convinced this is the right way to go and needs to be continued (with tweaks of course) and hopefully with more drivers to ease issues.

    BTW I don't think the NTA are perfect, far from it, the biggest issue I have is just how ridiculously long it is taking them to roll out these projects.

    But prior to the NTA being formed, I saw very little evidence that DB could execute on a project like BusConnects any better or hell even envisage something like BusConnects.



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭p_haugh


    The best thing to come out of COVID was indeed the fact that drivers (for Dublin bus and GAI at least) actually use the centre doors



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Yeah but in London at least TFL actually take responsibility for the bus service as opposed to the NTA who blame every thing on the operators. Look at Twitter any tweets about problems with bus services get redirected to the bus operators whereas in London TFL take full responsibility for everything.

    Leap cards and 90 minute fare have definitely been a positive development 100% but why is it taking so long to introduce contactless payments and cashless buses. London has had this since 2014.

    The cheaper fares were down to government policy not the NTA.

    The livery is a matter of personal taste. I personally am not a huge fan prefer the DB livery tbh.

    I'm not saying the NTA are bad organisation I'm just saying when they've tried to take more control over services it's worked out as well for them.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    "Yeah but in London at least TFL actually take responsibility for the bus service as opposed to the NTA who blame every thing on the operators. Look at Twitter any tweets about problems with bus services get redirected to the bus operators whereas in London TFL take full responsibility for everything."

    I believe this is coming, with the NTA supposed to be setting up their own call center, etc. to manage the interactions with customer.

    Part of the problem here is that DB and other operators have been fighting tooth and nail against giving up their direct relationship with customers. DB continues to operate a customer facing website, app, tracking info, journey planner, etc. I believe DB refused to give up their name, brand and website to the NTA.

    If we were truly following the TFL model, then the DB brand, name, website, etc. should all have been handed over to the NTA and should have been used across both DB and GA and any future operators. Instead we have ended up with a mess of DB apps, NTA apps, etc.

    This is all as much DB's fault for refusing to give up these, as it is for the NTA not being more forceful in taking them over, like happened in London with the London Bus brand, etc.

    "London has had this since 2014."

    I agree completely and is why I say that the NTA are too slow and cautious in rolling out change.

    "The livery is a matter of personal taste. I personally am not a huge fan prefer the DB livery tbh."

    The DB livery looks extremely dated IMO, the new one looks fresh and far nicer (wish there was less yellow), though I did really like the DB Hybrid bus livery they had on the 9 hybrid buses.

    But that isn't the point, the point is the NTA having the power to force consistent branding across both DB and GA, as is normal in London.

    "I'm not saying the NTA are bad organisation I'm just saying when they've tried to take more control over services it's worked out as well for them."

    It is an ongoing process IMO. Far from perfect, but it is definitely movement in the right direction and definitely what is needed to really transform Dublins public transport. And of course there is far more then just buses, there is the bigger picture of Luas, Dart, Metro, cycling, etc.



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  • Registered Users, Registered Users 2 Posts: 7,907 ✭✭✭munchkin_utd


    in fairness, they do get stuff done down the country too, spectactular progress

    The old situation was a mess. CIE companies were afraid to introduce a new service in case they get sued by private operators on a "same, but slightly different" route.

    Bus eireann down the country/ dept of transport in the big smoke, saw a bus service in the country as being something to ferry the unemployed or pensioners. Many towns and villages literally had one bus a week to the county town on a mid afternoon and thats it. If a couple is working they need TWO cars as bus services were not meant for people who work.

    TFI local link now has regular services in rural ireland, which can get you to work/ further education in the morning without need for a second or third car in a house to compensate for the lack of services, and services back in the evening. They even have the innovation of NOT having jumbo sized buses running in the country which are far more efficient to run that what Bus eireann could offer.

    There was a "department of transport" up in Dublin somewhere with 100s of unsackable staff on top wages and a free parking spot that enabled them to avoid having to take public transport and suffer any consequence of their decisions, and their remit seems to have been to stop services happening rather than work out ways of enabling them, or planning them, or actually doing anything that might make Ireland a more liveable place.

    The NTA has their faults I am sure, but even in the last week theres another prime example of how they are making progress with a 6 times a day, 7 days a week Cavan-Granard-Athone service, which runs on the path of a previous protectionist arrangement where the Cavan-Athlone bus was banned from taking local traffic as that was "owned" by a local operator doing granny shuttles who got very upset with the idea of a long distance bus which is running on a certain route being allowed to take passengers (from him). This is the pre-NTA Ireland. The services were ran for the benefit of the operators not the public and the dept of transport was either inept or toothless (or both)



  • Registered Users, Registered Users 2 Posts: 5,967 ✭✭✭Chris_5339762


    So give the NTA teeth. Bring DB under them directly. If they refuse, force them to do it anyway. This infighting should be stamped out completely.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    Oh, bus services in Cork city have vastly improved too since the NTA took over. Night and day. The introduction of double decker in Cork city has made such a difference. Greater frequency too, new bus stops and shelter replacing the old rusting junk, etc.

    Still more to do, Leap is still a bit of a mess in Cork, etc. But definite movement in the right direction overall.

    “So give the NTA teeth. Bring DB under them directly. If they refuse, force them to do it anyway. This infighting should be stamped out completely”

    Yes, I find it ironic someone saying that the NTA need to be more like TFL and more aggressive. TFL and London Bus have become today what they are, by the precursor of TFL first taking complete ownership and control of what at the time was operated by public companies, breaking it up into 12 separate operating companies and then privatising them!

    The equivalent would be the NTA taking full ownership and control of DB, breaking it up into 5 or 6 companies and then privatising them!

    By comparison what the NTA has actually done is incredibly conservative and about as beneficial for DB as possible, while staying within the letter of EU law. DB hasn’t been broken up or privatised, and while GA got 10% of routes, it was basically at no expense of DB, those 10% are basically an expansion, not a loss for DB, DB still has the same number of busses and staff as before to GA entering, in fact I think they have more of both now. And even better, DB basically got to pawn off the worst routes on GA, the local and outer orbital routes, while DB gets to focus busiest and most important core bus routes into the city.

    Honestly you couldn’t have asked for a better deal for DB in the face of potential deregulation. The company has gotten off very easy in comparison to London.



  • Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭AngryLips


    I imagine that once the NTA have a centralised contact centre for PT services, they will probably take more responsibility.



  • Registered Users, Registered Users 2 Posts: 16,318 ✭✭✭✭AMKC
    Ms


    So I see the GAI got fined €885,000 today and TFI 1million.

    Personally I would have fined GAI more as there services have been truly terrible at times.

    Live long and Prosper

    Peace and long life.



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  • Registered Users, Registered Users 2 Posts: 1,165 ✭✭✭Citrus_8


    What are you talking about? DB and GAI were fined (and not today), but not TFI. TFI is not an operator, but is just a PT branding by the NTA who issued these fines.



  • Posts: 0 [Deleted User]


    Agree.

    Also, is there any real point of fining companies for not being able to attract and retain enough staff? Seems a pointless exercise which could even exacerbate problems (cash flow).

    You could argue either could be at fault for ghost buses on RTPI etc. However the NTA themselves have owned up to “software” faults on that point.



  • Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭AngryLips


    Didn't NTA fine GAI while also renewing their contract? That's true incompetence



  • Registered Users, Registered Users 2 Posts: 17,944 ✭✭✭✭LXFlyer


    They extended the existing contract by 12 months.

    I think there was the reality that finding another operator to take over for 12 months in the middle of a network overhaul might create even more problems.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    They could have given the routes back to DB in a direct award contract



  • Registered Users, Registered Users 2 Posts: 344 ✭✭TranslatorPS


    Let's not fool ourselves by thinking that DB would be able to provide full service on these either.



  • Moderators, Motoring & Transport Moderators Posts: 11,687 Mod ✭✭✭✭devnull


    DB themselves are not exactly able to run their current portfolio of routes properly, let alone more and that would not just be able to happen at a drop of a hat even if they didn't have that problem.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    Plus, I'm not sure DB would want those routes, they are some of the most difficult to operate routes in the city, lots of outer locals and orbitals.

    It was a big win for DB to be able to foist those routes off on GAI, while DB got to focus on the busy core routes into the city. DB really couldn't have asked for a much better setup.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Well DB put in a bid for them when they were put up for tender so it's not like DB didn't want them.

    And nor can GAI to even greater extent than DB. Remember if the routes went back to DB GAI staff would TUPE over to DB so not like they'd have to hire all new staff.



  • Registered Users, Registered Users 2 Posts: 344 ✭✭TranslatorPS


    Well DB put in a bid for them when they were put up for tender so it's not like DB didn't want them.

    Well, it was more of a "we don't want to lose them" scenario back then, but now they're not exactly all eager to have them back either. I've been straight up told Cony Road doesn't want to see the 76 back at all, for example.

    The majority of services in question are operationally expensive: under DB regime, a number of them took their breaks in a garage involving a fair bit of dead-running (17, 17A, 18, 33B, 76/A, 102), which meant that drivers did substantially less revenue hours and revenue kilometres per duty/day compared to some of the services running though the city centre or Donnybrook.



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  • Registered Users, Registered Users 2 Posts: 33,322 ✭✭✭✭gmisk


    2/10 is generous for the G spine.

    Absolute disaster. I know multiple people have raised (inevitable) issues both before and after it went live....


    The 60 is fine...it basically goes the route of the old 79...the issue is there is a grand total of one per hour...



  • Registered Users, Registered Users 2 Posts: 3,057 ✭✭✭Vic_08


    Staff can TUPE and the buses can transfer but the garage in Ballymount is bought and owned by Go-Ahead (or if they are any way competent an entirely separate company that just happens to be wholly-owned by the same group) and there is no reason GAI are going to hand it over if they are stripped of the contract or indeed if they decide to pull out due to them being unable to make a profit in Ireland.

    Good luck finding enough space to house all the current GAI fleet in DB garages.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Well if they lost the contract the site in Ballymount would be fairly useless to them. Anyway it's clear they are not gonna be stripped of the contract if they do lose it, it will be because they submit a weaker bid then an incumbent operator.

    Actually surprised Go-Ahead seem to still having a stab at the Irish market when other UK and international based operators decided the Irish PSO bus market wasn't worth think Arriva, Stagecoach, RATP and even First Group and Transdev who both already have a presence in Ireland decided it wasn't worth it.



  • Registered Users, Registered Users 2 Posts: 950 ✭✭✭Burt Renaults


    They're probably playing a long game. It might not be worth it right now, but the next contract will have to be better if Busconnects is to succeed.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    That's what one would think alright but you'd think if there was any way lucrative all the large players like Arriva, Stagecoach, First Group, Transdev etc. would be all over it like a hot snot.



  • Registered Users, Registered Users 2 Posts: 344 ✭✭TranslatorPS


    All the big international players that were considering bidding for the 2018-23 Dublin city contract that GAI won apparently pulled out when it became clear that a depot location wasn't going to be offered as part of the tender. If memory isn't failing me, there were six or seven companies interested overall (including incumbent DB and winning GA, of course), but I think the part of the crowd with a British presence were expecting the London approach at its fullest, with a garage as part of the deal (keep in mind that a considerable number of London bus garages currently under the independent operators is in fact the same bricks and mortar as under pre-1990s London Transport), and must have been quite disappointed to see that they're getting buses to do the work but nowhere to do it from.



  • Moderators, Motoring & Transport Moderators Posts: 11,687 Mod ✭✭✭✭devnull




  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    But out of all of them only Go-Ahead actually submitted a bid



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭p_haugh


    So it was mentioned in the Committee meeting the other week that the official Dublin Bus app is "end of life", and people should use the official TFI applications now instead.

    I see Luas are stil saying on social media to use their own app for realtime info, I assume this app will also be "end of life" soon?




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  • Registered Users, Registered Users 2 Posts: 17,944 ✭✭✭✭LXFlyer


    Not until new systems arrive.

    The TFI app doesn’t give live LUAS or rail times.



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭p_haugh


    Ah yes, I forgot that will be part of the new NTA GTFS version



  • Registered Users, Registered Users 2 Posts: 3,502 ✭✭✭donkey balls


    So each operator DB BE GAI has an MD with the NTA overseeing them? Is that not a duplication of work also how many staff in the NTA have a background in road transport operations?

    I heard of a story about an NTA official come out of Dublin Castle and demand that the double deck bus be driven into the courtyard of the castle, Even though the bus wouldn't be able to fit.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Very few most NTA staff are career civil servants with no real world experience so to speak



  • Moderators, Sports Moderators Posts: 15,694 Mod ✭✭✭✭dfx-


    Most of their problems is a mission creep from regulator to an active interfering day-to-day controller and final decision maker in things.

    Trying to ape TfL or anyone else is a huge problem in itself. It indicates a lack of leadership or direction of their own.

    If they had stayed as pen pushers, awarding contracts transparently and fining performance, all good. Now their hands are all over the scales, creating networks, branding, hiding tenders, specifying vehicles on routes, liveries..all things they should've stayed a long way away from.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    "So each operator DB BE GAI has an MD with the NTA overseeing them? Is that not a duplication of work also how many staff in the NTA have a background in road transport operations?"

    I don't really see how that is any different from how RailGourmet and Corporate Catering (companies contracted they deliver food on trains [1]) have their own CEO/MD and then Irish Rail has a CEO and in turn there is the CIE CEO!

    Pretty normal for the companies you contract with to each have their own executives for pretty obvious reasons.

    [1] Yes I know the RailGourmet contract is currently cancelled, but the point stands.

    "If they had stayed as pen pushers, awarding contracts transparently and fining performance, all good. Now their hands are all over the scales, creating networks, branding, hiding tenders, specifying vehicles on routes, liveries..all things they should've stayed a long way away from."

    If you want an integrated public transport system that integrates multiple companies and different forms of transport across a city, then it is pretty much impossible to avoid having an overseeing regulator who drives all of the above.

    Frankly it is pretty much normal to have a setup like this in most European cities and it was long overdue in Dublin.



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  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Most European cities have one public transport usually part of the council that operates all buses, trams and metro like BVG in Berlin. Urban railways are usually part of the national operator such as the S-Bahn being Deustche Bahn operated.

    Some cities contract out the operation of some or all public such as London, Copenhagen and Warsaw but most operate it directly.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    "Most European cities have one public transport usually part of the council that operates all buses, trams and metro like BVG in Berlin. Urban railways are usually part of the national operator such as the S-Bahn being Deustche Bahn operated"

    While buses, trams and the U-Bahn in Berlin are operated by BVG, the S-Bahn aren't operated by BVG, they are operated by a DB subsidiary. Instead those BVG services, plus S-Bahn, Ferries, etc. are all operated under the umbrella of the VBB and as a result have integrated services, ticketing, etc. despite being operated by different companies.

    In fact 36 companies, both public and private operate under the VBB:

    https://www.vbb.de/en/the-vbb/about-us/transport-companies/

    The VBB is basically the equivalent of the NTA. A different ownership model, the VBB being a private limited company owned by the states of Berlin and Brandenburg, reflecting Germans more federalised form, but effectively they do the same thing as the NTA.

    "Some cities contract out the operation of some or all public such as London, Copenhagen and Warsaw but most operate it directly."

    I'd like to see a source for that? I'm aware of more examples of the former, then the latter.

    But either way, it is largely irrelevant. In either case you have some single authority that overseas the services that operate in the city.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    But the point is BVG is a state owned operator like DB or BE as opposed to a private operator like GAI. I've been to a lot of cities in Europe and only in London and Copenhagen I saw private operators like Arriva operating buses.

    Most places have one state owned operator RATP in Paris is another example only one operator of buses and metro in Paris.



  • Registered Users, Registered Users 2 Posts: 344 ✭✭TranslatorPS


    Crowd like BVG and RATP are exceptions, and frankly shouldn't exist, but then again apparently RATP and Dublin Bus would have a fun party together, and I'm not one bit sarcastic there.

    Taking the 24 largest by population cities in Poland though, we find something quite interesting:

    • five are part of the Upper Silesian conurbation, which has something like 50 local governments as part of its transport authority, hence I picked 24 - I meant for 20 but to counterbalance the common authority here;
    • six have limited or widespread tendering, but formed in such a way that the local semi-state (or ex-semi-state, looking at you, Kielce... what happened there is criminal, but that's a different story) Operator(s) have the majority or all of the services contracted to them, OR they have numerous Operators, but aside from the main player they're all suburban services. Those 6 cities are Łódź (one major semi-state), Wrocław (suburban contracts; also: semi-state subtendering), Poznań (many operators, all city services by their own though), Szczecin (another criminal tender that just doesn't allow for an external to come in because it's always resolved on like December 28 for ops to start on January 1, plus two semi-states in status quo), Białystok (three semi-states in a status quo), and Kielce (worker-owned ex-semi-state);
    • five have local operators who run the entirety of the network through direct-award contracts (Częstochowa, Toruń, Rzeszów, Bielsko-Biała, Zielona Góra). In the case of two of them, there're also trams involved. Częstochowa and Rzeszów have a separate authority, the other three are regulated by a section of the city government itself;
    • and we are thus left with the 13 cities who practice tendering, however at different scales. In Warsaw, the semi-state operator was allocated 74% of the city network bus operations (in km), with five other companies operating under nine other contracts as well (one of them being another local operator actually). In Radom, the number tends to float between 65% and 70%. On the other hand, Kraków, Gdańsk, Bydgoszcz are all in situations of just a single private contract that barely dents the 10% number.

    Tendering has seeped into most Polish cities reallistically as a way of keeping the incumbent semi-state in check, so that they don't explode the operating costs, usually though bloated overhead costs... but we do also have examples of cities going full-private, such as Tczew and Wałbrzych, where the post-communist operators just failed completely in the 2000s.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    "But the point is BVG is a state owned operator like DB or BE as opposed to a private operator like GAI."

    So Berlin has the VBB, which regulates the operations of the state owned company BVG and a bunch of other private operators.

    Dublin has the NTA, which regulates the operations of the state owned company CIE and a bunch of private operators.

    Looks almost exactly the same to me.

    "I've been to a lot of cities in Europe and only in London and Copenhagen I saw private operators like Arriva operating buses."

    So you don't have any source. I've travelled all over Europe too and beyond and have seen many examples of this sort of operation.

    "Most places have one state owned operator RATP in Paris is another example only one operator of buses and metro in Paris."

    Île-de-France Mobilités (IDFM) is the public authority responsible for public transport in Paris. RATP operate various services in Paris under contract with IDFM. While RATP operate the majority of services, there is also SNCF trains and 90 private bus companies that operate under IDFM.

    In other words, Dublin, Berlin and Paris are almost exactly the same. A single public authority responsible for public transport in the region, usually over the traditional large public owned operator and a bunch of newer private operators.

    This is pretty much the standard model for most European cities and in general it it is driven by EU competition rules which require the opening up of markets, along with other reasons.



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  • Moderators, Sports Moderators Posts: 15,694 Mod ✭✭✭✭dfx-


    Yeah but if they're incompetent at the whole 'overseeing' bit and instead become an interfering player but shirk responsibility or accountability, it's not a whole lot of use.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    I'm sorry, but that is nonsense, how exactly are they incompetent?

    Public transport in Ireland has radically improved since the NTA took over:

    • Actual proper 24/7 bus services
    • Increased off peak and weekend frequency
    • Excellent orbital routes like the N4
    • Dual door buses across the fleet and actually used now
    • Finally proper integrated ticketing with the 90 minute fare
    • Affordable tickets like the €2 90 minute, greatly reduced young peoples fares, etc.
    • Switching Cork City to double decker buses and greatly increasing frequency, VAST improvement in buses in Cork.
    • New updated bus poles and shelter (bigger deal in Cork).
    • Introduction of the non stop intercity coach services was a complete game changer for intercity travel.
    • Introduction of local link services.

    How exactly are they "shirking responsibility"?

    DB and GAI are the ones who are failing to deliver the services that they are contracted to deliver to the NTA. It is DB/GAI who are the ones who can't hire and retain enough bus drivers to operate the services they signed a contract to operate. NTA don't hire or decide the wages of drivers, it is DB/GAI who do that.

    The NTA have meet their responsibility by fining DB/GAI for not delivering the services they are contracted to do.

    I find it ridiculous, that some of you are blaming the NTA, when it is DB/GAI who are failing in hiring and retaining drivers. That is literally the job of DB/GAI, to hire, train and keep drivers and they seem to be failing miserably at it!

    Having said all of that, I don't really blame DB/GAI too much for this, as it is an industry wide issue that is impacting almost all operators. But it is complete rubbish to lay the blame on the NTA, when the issues here is with DB/GAI. Of course NTA/DB/GAI all need to work together to help resolve it.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    They absolutely are responsible for the current issues with public transport in Ireland atm they are the body responsible for the provision of PSO services in the state not DB/GAI/IE/BE/CIE. Remember it's the NTA who are supposed to be in charge the operators are only doing as their told by the NTA.

    You say that it's DB/GAIs problem that they can't keep drivers well that may be so but we keep getting told that public transport is extremely important to the national economy.

    Clearly bus driving is an undesirable career to most how to you make it desirable improve pay and conditions. Look at linesmen working for the ESB who go out in all weather to restore power if there's been a power cut a very undesirable job you can be damn sure those guys aren't on low money same should apply to bus drivers. Undesirable job then becomes desirable loads looking to do apprenticeships with the ESB hardly anyone applying for driving positions with DB/GAI/BE.

    All those "improvements" you mention are for the most part only bringing Ireland up to the standard of public transport which citizens should expect in an 1st world European country.

    DB actually wanted to run the 24h routes back in the late 90s/early 00s but were refused a licence/funding by the DOT instead this was given to Aircoach. DB had dual door buses prior to the NTA AVs didn't get centre doors to make way for a wheelchair space as these were the first lowfloor buses DB got. DB had a 90 minute fare pre NTA. €2 fare was introduced by the government to help with cost of living. Motorway network wasn't build by NTA Aircoach had Dublin-Cork and Citylink had Dublin-Galway pre NTA.



  • Moderators, Sports Moderators Posts: 27,325 Mod ✭✭✭✭Podge_irl


    All those "improvements" you mention are for the most part only bringing Ireland up to the standard of public transport which citizens should expect in an 1st world European country.

    Even if you give credence to the view that the NTA only brought us up to the standards of a 1st world European country, we had been well below that beforehand. That is an achievement.



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy


    Except European countries have improved further so they still far exceed us. No rush for the NTA to introduce electronic or contactless payments on buses and trains in Ireland which has been in place in London since 2014. Most European countries have this now.

    Post edited by mikeybhoy on


  • Registered Users, Registered Users 2 Posts: 13,516 ✭✭✭✭ArmaniJeanss


    What's the reasoning behind killing off the Dublin Bus app?

    I actually find it pretty useful that it concisely lists the buses that are relevant for the journey I know I want to take. I don't want to have to 'visually wade through' a screen-load of irrelevant long distance Bus Eireann services and GAI services that are no good to me. They sometimes have the effect of pushing the information that I want completely off the front page.

    When I need to make my 2/3 times a year Bus Eireann trip, I'll happily use the TfI app. But it can be complete info overload when I'm just trying to find the next 38A home or something.



  • Moderators, Sports Moderators Posts: 27,325 Mod ✭✭✭✭Podge_irl


    They are bringing it in, but it requires changing every single payment unit on every single bus. Its not exactly easily done overnight.

    The NTA started from a very low point, that is the reality they had to contend with. They have improved things massively.



  • Moderators, Sports Moderators Posts: 27,325 Mod ✭✭✭✭Podge_irl


    Presumably because it has incomplete information and there is no guarantee that Dublin Bus will always be running the routes that you are interested in. Its something that works well for someone who knows exactly what they want, but eventually people will start complaining that its "missing" routes and other options. Best to just focus on the TFI one



  • Registered Users, Registered Users 2 Posts: 1,211 ✭✭✭mikeybhoy




  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    "DB had dual door buses prior to the NTA AVs didn't get centre doors to make way for a wheelchair space as these were the first lowfloor buses DB got."

    DB made the frankly criminal decision to get rid of dual door buses after they got rid of the conductor.

    It was DB **** decision when they got rid of conductors, to move to the model of single door buses, with the drivers selling tickets, which lead to terrible dwell times. This is a great example of how incompetent DB management were.

    It was like something straight out of the 1940's. When they got rid of the conductors, Luas style ticketing was common on buses through out Europe, multiple doors, no driver interaction, validate ticket on board. DB management choose to go with by far the worst ticketing and operation model possible.

    It took the NTA to start buying buses, to see the re-introduction of dual door buses.

    Down in Cork it was BE who stupidly got rid of Double decker buses, replacing them with single deckers, another decision that has since been corrected and reversed by the NTA.

    "DB had a 90 minute fare pre NTA."

    It only worked on DB and you had to pre buy it. It wasn't an integrated ticket like the new 90 minute ticket that works across DB/GAI/Luas/Dart and which you can automatically get on a Luas card without pre buying or planning ahead. Massive difference.

    "€2 fare was introduced by the government to help with cost of living."

    Err, yes, the NTA is part of the government! It was done with negotiations between the NTA, Department of Transport and Department of Finance.

    Also you seem to be conveniently ignoring all the great work that the NTA has been doing with the young persons ticket, etc.

    To be clear, the NTA created the integrated 90 minute ticket, Young Adult Leap Card fare, and have been working towards removing the ridiculous, complicated, frankly stupid, stage fare system that DB left them with.

    "Motorway network wasn't build by NTA Aircoach had Dublin-Cork and Citylink had Dublin-Galway pre NTA."

    Citylink did exist pre NTA, but the Aircoach service pre-NTA was a stopping service that mostly didn't use the Motorway. It was under the NTA that they started a new non-stop direct service that used the Motorway, which ran in parallel with the old stopping service. After about a year, Aircoach discontinued the stopping service.

    While services to Galway did exist, it was under the NTA's new licensing regime that allowed for two direct non stop services per route, which opened it up to all the other cities including Cork.

    I know this very well, as it is the entire reason why I joined this forum. I was a Corkonian living in Dublin, who innocently came to C&T forum to ask why the BE service to Cork was so bad, why did it take 5 hours, didn't use the motorway and no service after 6pm?

    Well I had CIE "supporters" jump all over me claiming there was no demand for non stop services, no demand for a service more frequent, no demand for toilets or wifi on board, no demand for services after 6pm!

    I found that all extremely hard to believe and then of course along came Aircoach and GoBE with their non stop services, operating every 30 minutes, almost 24 hours, toilets/wifi on board and these services proving incredibly successful.

    I'm absolutely convinced that if it wasn't for the NTA licensing changes and the new commercial operator routes, we would be still stuck with a terrible BE intercity service.

    So please, stop trying to convince us things would be better under CIE, I'm more then old enough to remember what CIE services in Cork and Dublin were like pre-NTA and frankly it was a complete **** show. They were like something out of the 1940's

    To be clear, this is no attack on individual staff or drivers, who overall I've always found lovely. I've fond memories of getting the bus home from school as a kid and the bus driver having a nice chat and giving us rolls of unprinted tickets to take home and play with!

    No I'm talking about the overall operation and management of the services. Routes, schedules, frequency, capacity, ticketing, etc.

    We had CIE running the show for decades and it was frankly TERRIBLE. The NTA are far from perfect and I have many complaints that I've voiced myself about them, but frankly public transport has VASTLY improved here since the NTA was formed and I certainly wouldn't want to go back to the bad old days of it all being run by CIE. The entire thought just makes me shudder.



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