Refusing to reset service light??

Probably a main dealer only available item.

And your point being?????

It was a question, so hence an option. Guess I forgot the question mark.

Some independents don't have the correct tools to reset all the codes, but main dealers do.

C7 A6 you should be able to reset service via the MMI/infotainment screen?

IIRC you can reset the oil service but not the inspection through the MMI.

The fact that you get your car serviced in Duffys, does not 'rubbish' my initial question/statement.

If it does, please explain.

If it doesn't ............................................. well, keep them there multi-syllables a-coming.

I said - ''Probably a main dealer only available item'' to which I forgot to attach a question mark.

You said - ''That’s rubbish. I get my car serviced by Duffy’s in Swords Pavilions'' No mention of whether it is an independent or main dealer, so basically irrelevant.

And so it developed from there.

As for your last comment, well it just shows who really needs a full service.

Apologies OP for derailing your thread. I'm outta here.

The oil service can be reset on the MMI

The inspection service cannot.

They can be reset by any mechanic with Diagnostic machine.

I'm well aware of how it's done and have vcds myself to do all operation on my own Audi. That is beside the point. He paid a garage to service and repair. Service light reset is basic stuff for any garage. If he doesn't have the equipment, it says alot. I would be very afraid of quality of spares used and oil spec used also.

I'm sure someone near to the op will offer to do it for the price of a pint. Plenty other posters on here have gear to reset that.

I wouldn't be letting garage off the hook, hence my idea to go small claims route. Garage can then continue to ignore if they wish but it won't end well for them.

Google the engine Reset on Utube etc. I reset my old BMW.

Just ring around some indy in particular the one who do audis and see who will reset the light.

You’d probably be better off just going into a small garage and explaining the situation instead of calling around. I’m in South Dublin and would be 99% sure I could reset it if you don’t get sorted

There's a man or indeed woman 2 posts up in Wicklow said they'd do it. It's only next door .. .

OP Dublin is a big place, if you are a bit more specific someone more local may agree to do it for you.

It might be worth finding a new local mechanic who can help.

Vw Das Welt prep gives a budget of €500 per car to do whatever the tech wants. Anything over that and the salesman can give go ahead for more.

Personally I've always found the quality of work, and interest quite poor in main dealers. I'd say I've only gone back to 2 out 10 I've have dealings with.

I do wonder what takes some people into servicing cars with the attitude the OP encountered. I’ve meet a few mechanics over the years, friends of friends etc, with this mentality. ‘Eff the customer’, ‘when these effers ring wondering when their car will be ready, I put them in their place’ and so on. (Needless to say, I didn’t send any work their way)

Why on Earth are you dealing with people then? There has to be plenty of other jobs for your skills where you don’t have to have customer service skills or deal with the public.

These guys were no clock punchers or idlers. They just bristled, to put it mildly, at the idea of someone telling them what to do. Despite this being their own business in many cases and something they were doing voluntarily.

Maybe a question for the Psychology forum rather than here though 😂