Mobile phone need account to be delete

Hi greasepalm,

Happy Christmas and thanks for your post.

Can we ask what type of account you wish to remove? Most account types would be automatically removed from an online profile when they are closed.

Thanks

Tara

Thanks for getting back to us. To remove the additional User ID you can delete the app from your device then install it again with just your personal User ID. When doing this, please keep in mind there will be a four hour delay after installing the app before you can use it. This is for security checks to be completed.

Thanks

Tara

There is no need to carry this out during working hours, just be mindful that there will be a 4 hour delay when you do carry this action out. Thanks Jen