Is it possible to amend Standing Order amount by phone

RobbingBandit · 31-01-2023 7:21pm #1

Hello I am a vulnerable account holder without online banking during the pandemic I was able to reduce the amount I paid on a standing order payment is that still possible to do again now by phone?

RobbingBandit · 31-01-2023 7:22pm

Apologies I now want to increase the amount rather than reduce again.

Bank of Ireland Reps · 01-02-2023 10:40am

https://www.boards.ie/discussion/comment/120183733#Comment_120183733

Good morning,

Thanks for getting in touch with us here on Boards.ie.

You can certainly change the amount of the standing order. Please log into the app, select payments and then the standing order tab. You will then have the facility to reduce the payment. This change will be processed within 1 working day.

I hope this information helps!

Thanks, Megan

RobbingBandit · 01-02-2023 12:18pm

I don't have the app

I will try to resolve this through a phone call to the vulnerable account holder phone service.

Bank of Ireland Reps · 01-02-2023 1:42pm

https://www.boards.ie/discussion/comment/120186495#Comment_120186495

Thanks for getting back to us.

Apologies, I have read your original message wrong. Our customer service team can be reached on 0818200362- select option 3. One of my colleagues can certainly assist you with this.

Thanks, Megan

Is it possible to amend Standing Order amount by phone

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