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Eflow penalty notice - Dispute

  • 25-02-2023 6:45pm
    #1
    Registered Users, Registered Users 2 Posts: 76 ✭✭


    Hi All,

    I received a penalty notice from eflow for a relatively small amount, but the issue is that I was not the owner of the car on the day of the journey and I was not even in Ireland at that time. I provided evidence to support my appeal, including a car sales agreement, car registration certificate, and travel itinerary to demonstrate that I was out of the country. However, my appeal was rejected by customer service, who cited the national vehicle driver file as evidence that my name was associated with the car. I am unsure how this is possible.

    What are my options for appealing this decision? Although the penalty is smaller than the cost of a small claims court application, I do not want to pay for a penalty that was not my fault.



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