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Imagine LTE Rural Broadband

1179181183184185

Comments

  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭mossie


    Mine will hit 150 overnight but 6 to 11 in the evening is pretty much unusable now. I've phoned about it but get told it's my fault, when though there's only one device connected when I test. I did a test now with my laptop wired to router, nothing else connected and got 292kbps and it took 4 attempts to get a result at all. Mine was great for 2.5 years but the last 8 months have been progressively worse.



  • Registered Users, Registered Users 2 Posts: 11 George_Kaplan


    Edit: Posted number was not accurate, replacing the image. From one hour later.

    Pointing at this mast: https://siteviewer.comreg.ie/#site/TY046/52.7457656944/-7.983067023/1/Site%20TY046


    Post edited by George_Kaplan on


  • Registered Users, Registered Users 2 Posts: 15,682 ✭✭✭✭The Cush


    In the recent spectrum auction Imagine almost doubled their spectrum holding for nationwide use. One would assume this could ease up on congestion once it comes online.



  • Registered Users, Registered Users 2 Posts: 34,088 ✭✭✭✭NIMAN


    I am not an Imagine customer, but I very nearly was, and reading this thread I'm glad I never joined.

    I would take what their sales guys say with a massive pinch of salt.

    They were doing the hard sell around here when they were launching the service. Guy told me he'd guarantee I'd get 150meg at off peak times, and not less than 100meg on peak times. I asked him what speed I would get once the local mast was filled up to the max with users. He said exactly the same speeds. I said you can't have a full mast and not have a subsequent drop off in speeds

    It was at this point I knew he was a buffer, as he was basically rewriting the laws of how wireless broadband works. I even asked was there no contention? It was then he realised I had a rough idea of what wireless broadband entailed, and that I wasn't a dumb guy willing to sign on the dotted line that night.

    He didn't hang around much longer and in hindsight not signing was probably best decision I made.



  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭mossie


    Mine is actually fairly good this evening, up around 15 or 16 Mbps. Hopefully it will help ease congestion soon



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  • Registered Users Posts: 67 ✭✭howman


    where are you based?

    I am in Macroom area in Cork, have been limping along with standard eir contract, 5Mbps download at best, was just going to throw my lot in with Imagine, I can see the mast from my house , less than 1km away, should help matters I assume?



  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭mossie


    I'm near Newmarket. Maybe 3 or 4 km to mast. It was great for 2.5 years then downhill all the way since. Maybe see if any neighbours have imagine and check with them first?



  • Registered Users Posts: 67 ✭✭howman


    thanks going to check around, sounds like I may be better off going Three 5G and sticking up an external antenna myself



  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭mossie


    I'm going to try 3 as soon as they activate 5g here.



  • Registered Users Posts: 1,469 ✭✭✭rodge123


    No internet this morning, just love this crowd! No signal bars on router at all. NBP can’t come soon enough.

    Cappagh North Kildare Mast.



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  • Registered Users Posts: 105 ✭✭grizzcol2


    Same here in Birr - appears to be down



  • Registered Users Posts: 590 ✭✭✭chelseavera


    Down here in Mayo too 🙄



  • Registered Users, Registered Users 2 Posts: 13,821 ✭✭✭✭joujoujou
    Unregistered Users


    Here as well - Mayo/Roscommon border. My system reports down since approx 3:15 am last night. Happy enough I have backup broadband link with other ISP. 8-)



  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭mossie


    Same in North Cork. Think it's back now because I can access my cameras from work



  • Registered Users, Registered Users 2 Posts: 13,821 ✭✭✭✭joujoujou
    Unregistered Users


    ^^ Lucky you. ;-P

    Still down here:




  • Registered Users Posts: 590 ✭✭✭chelseavera


    Just back here in North Mayo!



  • Registered Users, Registered Users 2 Posts: 13,821 ✭✭✭✭joujoujou
    Unregistered Users


    Up here as well. 11:37 connected.

    The good thing of all that outage is I finally found a moment to set auto-rollover thing on my main router. :-D



  • Registered Users, Registered Users 2 Posts: 416 ✭✭Tucker.Tim


    Been down for all but two 20 minute stretches today in East Mayo, Kilmovee area. Second day in the space of a month it's been essentially completely unusable for a whole day. Not good enough. No communication either.



  • Registered Users Posts: 13 Chuckin


    Can confirm the same in West Roscommon, Lisacul area. With the service not just slowing down with congestion but being unusable for entire working days it's hard to recommend Imagine to anyone who has another option.



  • Registered Users, Registered Users 2 Posts: 416 ✭✭Tucker.Tim


    At least it's not just me. I didn't contact Imagine because I wrongly assumed it would be fixed any minute but did you contact them? Could they not be aware of the issue?



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  • Registered Users Posts: 6 BigBuck


    I'm in the same area and did. Just some vague "we're looking into it" and no ETA. Will contact first thing in the morning again if it's still down.



  • Registered Users, Registered Users 2 Posts: 13,821 ✭✭✭✭joujoujou
    Unregistered Users




  • Registered Users, Registered Users 2 Posts: 5,966 ✭✭✭Syferus


    Reporting the same in Roscommon. The neighbours on Imagine were the same so definitely something wrong with at least one or more of the masts.



  • Registered Users, Registered Users 2 Posts: 416 ✭✭Tucker.Tim


    The one in Boher Bui north of Ballagh, why do you ask?



  • Registered Users Posts: 6 BigBuck


    What are they liable for re: refunds when they don't provide the service they're billing for? Seriously effecting my job at this point.



  • Registered Users, Registered Users 2 Posts: 13,821 ✭✭✭✭joujoujou
    Unregistered Users


    Thought we're linked to the same one, but no. I'm connected to Mullaghanoe Hill.



  • Registered Users, Registered Users 2 Posts: 5,966 ✭✭✭Syferus


    Down at nearly an identical time this Thursday as last. Third day inside a month with a major outage.



  • Registered Users Posts: 6 BigBuck


    Same here.



  • Registered Users Posts: 1,469 ✭✭✭rodge123


    Getting terrible speeds/pings all evening on north Kildare Cappagh mast, anyone else? NBP can’t coming quick enough, to be rid of this shower will be like all my birthdays at once!



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  • Registered Users, Registered Users 2 Posts: 461 ✭✭HerrKapitan


    ..

    Post edited by HerrKapitan on


  • Registered Users, Registered Users 2 Posts: 3,148 ✭✭✭mr_edge_to_you


    I'm with imagine 3 and a half years. I have to say it has been brilliant. I'd say have I called customer support no more than 5 times. Once was becausey speed was chopped because my credit card was never updated.

    2 young kids who spend most of their free time on tablets. Sometimes have issues streaming but can be resolved with quick router reset.

    I still reckon it's pricey for what is, especially when you compare it to Starling at the new rate.



  • Registered Users, Registered Users 2 Posts: 461 ✭✭HerrKapitan


    ..

    Post edited by HerrKapitan on


  • Registered Users Posts: 36 coolaboola1357


    Hi All. I live in an area with poor DSL, speeds of 10MB at best and very intermittent. My heart is broken from ringing the ISP and ready to move on at this stage. Imagine is in my area and they say my local mast is not heavily subscribed. Can anyone give some recent reviews of their service and should it be ok for me ?



  • Registered Users Posts: 1,469 ✭✭✭rodge123


    Completely depends on your mast…mine can be fairy crap some evenings. Others have no issues. Mine is Cappagh, North Kildare.

    You'll have to give your location and ideally which mast you’re on and hope someone here is also on it to give feedback.



  • Registered Users Posts: 36 coolaboola1357


    What do you mean by crap, what speeds ?


    I would be on the ballyhooly mast in north cork



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  • Registered Users Posts: 36 coolaboola1357


    I'm wondering if I'd be better off with starlink



  • Registered Users Posts: 1,469 ✭✭✭rodge123


    Might get 4 or 5Mb in evenings sometimes which would be useless if kids were few years older and streaming or gaming. Uploading any sorts of large files makes the network near unusable at any time of the day also



  • Registered Users Posts: 36 coolaboola1357


    Ok but it still sounds better than what I have at present. My dsl resynches all day long and is 10mb at best when working



  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    If you can handle the install cost, you might find it's a more reliable service with better speeds all day, every day.



  • Registered Users Posts: 36 coolaboola1357


    Aren't there issues with latency and ping drops ?



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  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    When I first got it, ~16 months ago, there would have been regular enough little outages (1 - 3 seconds), but coverage has improved such that it doesn't happen any more. As to latency, it runs between 25-50ms. There are some on the Starlink thread that game and say it's OK, some say it's not good. I don't game, so I don't notice it. I used to notice the ~1000ms latency of geo-satellites when I had that type of connection years ago.

    As you can see I get fairly consistent speeds: https://www.boards.ie/discussion/comment/120496225#Comment_120496225

    Here I show what my coverage is now, which includes a link to my previous coverage: https://www.boards.ie/discussion/comment/120554094/#Comment_120554094



  • Registered Users Posts: 36 coolaboola1357


    So would you recommend it for working from home with zoom etc



  • Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon


    You are lucky with your 10Mb connection. I am on a 2Mb DSL connection shared with two other people. Two are heavy users(one is me) and we some how get by. Our connection does go down from time to time but for a minute or two at most. But not as frequently as you said yours does.( you with a 10 Mb connection it should be more stable than mine but maybe mine is down as much as yours but I'm more generous at saying the amount of drop outs I get)



  • Registered Users Posts: 36 coolaboola1357


    Ours drops about ten times a day at this stage. Disconnects while on zoom meetings and when son is using iPad. It's not worth the 40 euro a month at the mo ment. At least with starlink at 65 I may have more reliability



  • Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon




  • Registered Users Posts: 36 coolaboola1357


    Yeah but isn't starlink better than that ?



  • Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon


    I game and use my phones hotspot to download games at far greater speeds than I would with my DSL connection. I also hook it up to my computer to watch stuff other times at far better resolutions than I would with the shared 2Mb DSL connection. That is a 4G connection and a 5G with the external antennae would be even better again.



  • Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon


    Just to add. Surely you have a phone and can try out a hotspot just to see if you like the service. As it would be cheaper than starlink. (Do not do this if you are bill pay as they would screw you over)



  • Registered Users Posts: 36 coolaboola1357


    We don't have 5g, just 4g and reception is poor. Would a 4g antennae be better than starlink ?



  • Registered Users Posts: 36 coolaboola1357


    Hotspot is unusable with my 4g reception. Gets about one bar and 2mb



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