Tesla Model 3 and Model Y Waiting Room and Delivery Queries (No referral links)

My advice to those affected by the firesale is not to cancel your order (nor allow Tesla to cancel it). Keep it active & then open dispute about advertised discount being removed.

I wish people would stop referring to it as a fire sale, that’s the term disgruntled owners used because they missed out. Cars were not discounted by 50%, it was a flash sale that also happened on 10 Mar and was available in multiple countries across Europe.

If I get a call I’ll be asking them to explain why it was a pricing error, why is that discount being honoured in other EU countries but not Ireland, when did they found out it was an error, why it took them so long to contact me.. depending on the answers my questions might change slightly.

I will not be agreeing to anything on the phone, I’ll be asking for them to put this all in an email and will phone CCPC for advice.

Well I just got a text to submit final details for my trade in against my MY firesale order, so fingers crossed :)

Like that it was a sale, some people got lucky (or not depending how this pans out). It happens every day buying stuff only to see it on sale a few days later and we end up sucking it up, the way Tesla is handling it is a whole different matter. Returning a car within 14 days seems bonkers to me as there is no guarantee of getting it at a sale price again and may even be more expensive if not delivered before the end of June.

We had no intention of changing the car but the price drop on Jan'13 made us look at it and with the grant reduction then Tesla is looking like good value compared to everything out there, this hasn't changed because a few cars went on sale and we will likely proceed at the full price depending how Tesla handle this.

Like you @Pop'n'Fresh I'll be asking a few questions and getting them to confirm all the details in writing as I'll just want some legal advice on it, I find companies don't like things in writing. If it works out great if not then c'est la vie and we will progress from there.

For those who have cancelled orders on the back of buying at sale price I would hope Tesla can sort something out because that is a right sh*t show, similarly for those who have now paid in full at the sale price and where they stand.

I still have the two cars on my account at the prices when ordered with vin's assigned and the same date range for delivery so I can't imagine Tesla got it so wrong that these cars shouldn't have been on the system or are cars that should have been assigned elsewhere.

Feel very sorry for the folks that cancelled orders due in April based on ordering a discounted car this week, getting a VIN immediately along with a close delivery date range. Tesla should step up here and honour the orders at the price agreed. The discount was not massive (8/10%?) and in line with other EU countries. Very bad form if they go through with this.

Agreed and I'm really only referring to those who have picked up a car and don't have another on order and hoping to do so in the future on sale and are looking to return. As per agreement, Tesla are entitled to usage costs, cleaning, repair and admin costs which they could decide are anything and end up costing you more in the long run.

As you say it really is a waiting game at this stage and as we are now into April they would want to make it clear sooner rather than later.

Also been told to accept nothing over the phone from Tesla and you want in writing as you never bought the car over the phone and ask them copy ccpc. For me I’m just hoping to get a car at the end of all of this at sale price or the price that I was happy to pay in the first place obviously would like the sale price.

details below

Here you go. Ordered on the Friday. I will be honest i was surprised they didnt cancel it. Got a phone call from tesla (David) on saturday 11th .(when i seen the number i said to the wife “here we go , they are not going to honour it”. I had two other orders anyway. Anyway, David confirmed price, and pickup date for 20th march.

hope this helps. Web price day before was €61,400.

Champion.

Have a barrister in the family who’s going to run with it for a bit of craic. Don’t imagine it’ll get anywhere but worth a try, won’t cost him much energy to throw some stuff down on official paper.

Although his initial reaction to -

• you have an order agreement

• you have a text confirming price and to make payment

• you’ve made full payment.

• they’re now cancelling.

was one of surprise to say the least.

Suspect this was their intention but absolutely not specified anywhere. Now trying to use a fairly tenuous ‘pricing error’ excuse to back out when they couldn’t meet their own internal delivery deadline.

They were never going to meet it as the cars still aren't in the country! Strange all round.

Another interesting excerpt from the CCPC website on pricing, not sure what it means for those who have already paid for their car in full.

https://www.ccpc.ie/consumers/shopping/pricing/

This is what I’m hoping for. I don’t care about paying a little more but I won’t be paying 7k (take grant away) for a set of alloys.

The status showed “Coming soon”, instead of “Ready for collection”. They certainly should have known that the cars were still not in the country with only 2 more days to go before Q1 ended. Also an EDD of 19-Apr to 4-May was given immediately after the discounted car was booked. Hard to argue that they thought they could make the Q1 deadline, isn’t it?

Some people have already received call’s though to say that the price is incorrect…