Tesla Model 3 and Model Y Waiting Room and Delivery Queries (No referral links)

I had raised this issue last week where the order agreement has vanished(a few others have this issue too) and I heard the same line from the suport staff on chat. I suspect the VRT is being updated. If you look at your saved order agreement and compare it to the VRT section in the price details, you may find that they are different. The OMSP of the of the standard M3 RWD is lower than 50k and maybe the reduced VRT is being applied.

Which of us will be the last one standing...

She must be working in reverse, if anything it will show who got the first firesale order in...

'Firesale #1'

Not a 'fire sale' post, but noticing the talk of disappearing order agreements. My parents M3 LR order from January which got VIN assigned last week hasn't suffered from this issue and still has the order agreement in the account...yet another Tesla quirk!

FYI, Had a word with Web chat rep from Tesla. They can share the order agreement over email and get it updated under my account as well. I have validated the figures are same from the time of booking the car. I ordered M3 RWD standard.

Quick update of deliveries, according to Tesla rep it starts by end of April

Was your MYLR Standard with hitch by any chance?

MYLR Standard with Gemini wheels, black interior, Tow Hitch...

Yours?

Yes, interesting as yesterday when i checked across Europe the only models that still had the "price adjustment" discounts attached were MYLR White/Black with Tow Hitch. There is also a post on the Tesla FB group where a guy said not all cars would be cancelled (according to his conversation with Tesla). He has MYLR with inductions/paint and his was cancelled.. maybe nothing in that but seems that tow hitch has some commonality with discounts.

HAHA I know, maybe the two hitch cars are last on the list LOL

Mine had a hitch, I received the mail yesterday afternoon

I think ye are barking up the wrong tree by saying "coming soon" means it wasn't an ex-demo discount. Coming soon just means its not physically ready for immediate delivery, it could still be an ex-demo.

But the more important point is that the discount they applied, as others said, was "showroom discount" which does sound very like "ex-demo discount" and that probably is the pricing error that they are referring to. i.e. They applied a demo discount when they shouldn't have. The "coming soon" bit is irrelevant, imo.

And I know people have got different answers from Tesla chat etc. The left hand doesn't know what the right hand is doing here and the Ireland staff are probably waiting on Tesla HQ to direct them so you cant take every word from them as fact either, as frustrating as that is.

Thats splitting hairs though. It was advertised at the wrong price. It was a new car and they advertised it as a demo car, hence it has the wrong price. Its two sides of one coin.

Of course they handled it terribly and if its just 50-100 cars they should just use it as a good PR exercise and make good on the order agreements and make sure they dont make the mistake again but ultimately it is clear they made a pricing error and are correcting it (badly!).

You should still keep the pressure up, Tesla might relent if they get enough complaints but I suspect they are within their rights to cancel. S8itty customer service isn't necessarily illegal though! 😀

Well I can safely say that as someone who was considering a Tesla that this clusterfùck of customer service has completely put me off. No car is worth that headache and hassle. As one poster said it's put years on him.

@serjical_strike 🤐 it will be the hope that gets us.

Yeah you're probably right. I guess I was looking at it from past discounts applied. they all say showroom adjustment, even across the water and in other jurisdictions. They also display demo cars as such, inventory and ready for delivery as 'ready for delivery' etc so why this time did it suddenly appear to be legit but they say it wasn't? the wording on the site was perfectly consistent with previous discounts including the ones where people actually received and collected the car post discount.

that's the bit I find confusing and it (to me at least) appears they may have shot from the hip in their explanation which is why so many are pursuing it to find the truth. I genuinely believe they threw that cancellation email together and hoped it wouldn't be questioned. as consumers it good to question if for nothing else to ease our minds and clear any confusion. otherwise there's always that seed of doubt as to were we right or not. Even to get some supercharger points to soften the blow would be nice for those particularly who had their original order cancelled. instead all they got was tough luck you cancelled the order not us which is remarkable to hear actually happened in sandy ford.

if it was an error and genuine then they have mad a mess out of explaining themselves. whoever in Tesla Dublin is in charge of this really should question their ability to perform at that level. the explanation should have been clear and concise but all it has done (perhaps were part to blame and reading into things too much) is blurred the lines even more.

we should probably put it behind us (maybe harder for those with original orders cancelled) as most if not all have cars arriving and this has really taken the fun out of things. lets focus on the new cars arriving in a few weeks and enjoy what's left of that.

Just when I was at peace with it being cancelled... there is hope.