Inbound and internal An Post Delays

Currently expecting several parcels which have left Spain, France and Poland last Wednesday and Thursday... I guess it was too optimistic to think they'd be here today or even show up on An Post tracking. But sometimes that has happened, a delivery about two days after leaving the country for Ireland so I was hoping for a miracle.

Does anyone know if An Post changes the tracking code for parcels sent from Spain using Correos? I've been waiting for a small letter from Spain for over two weeks and the trail ends when it left Spain 14 days ago. Sadly, the sender used Correos which has a bad reputation but I only learnt this after the letter was sent already. I'm super disappointed not to receive the item I bought from Spain because cannot get it elsewhere and now it's sold out. Happy though that all the other parcels I mentioned above have arrived now.

Does anyone get regular mail from the UK? I get the occasional letter that arrives with the postman and recently its been 10 days or longer before they arrive. Last one was letter from solicitor correctly addressed with an eircode and it took 12 days. Prior to that a correspondence with the NS&I went on for ages with each one of their letters taking more than 10 days from the postmark. Is this just a case of An Post not bothering because they don't get any money for sorting and delivering external mail? Is recorded delivery from the UK anymore reliable?

>Is this just a case of An Post not bothering because they don't get any money for sorting and delivering external mail?

They do money for delivering international mail. There is a Universal Postal Union that sorts out renumeration for that sort of thing. Of course Countries have to pay the receiving country to deliver the post. Like, why would La Poste accept anything from An Post, Royal Mail, USPS, Correos if there is nothing in it for them. That's why you can buy a load of cheap **** on China and get "Free" postage, they are still classed as a transitioning or a Tier 4 country on the scale of 1-5 so don't have to give An Post as much for say a 500gram packet as Royal Mail does, or any other developed country.

This is from 2018 but still relevant.

>USPS recently stated that the failure to cover USPS’s costs for inbound mail was caused by the terminal dues system. For example, currently, USPS is paid between $1.13 and $1.87 in terminal dues to deliver a 10-ounce packet from a developing country, an amount that does not include any additional surcharges for tracking and other features. Conversely, USPS officials told us that the published domestic rates for a 10-ounce piece of mail range from $1.61 to the highest commercial rate of $3.46.

Not that anyone visits this thread anymore, a full investigation has been launched now involving An Post, Omniva and air carriers. No parcel and I doubt it will ever arrive but there's still hope (see my earlier post about the Spanish parcel taking 2 months to arrive).

I wonder if there is some sort of a bigger problem with deliveries that we're not being told about. It's gotten to a point where I've stopped ordering from abroad because of all these hiccups.

Normal post still crap from UK. A £25 win on premium bonds on the 2nd November and cheque arrived on the 30th (UK>Ireland). Probably An Post throw a wobbly over 2nd class mail from the UK thats not posted at Air Mail rates but no official body bothers to pay the full postal rate.

It's Royal Mail who throw a wobbly over 2nd class postage being used for Ireland .

It was very noticeable after Christmas that you would get Christmas cards from the UK till the 3rd week of January that only had 2nd Class postage but had been date stamped in a mail centre about a month earlier

very easy and very plausible. German system simply needs to put everything marked "Ireland" into a green tub and shove that onto a flight. The auto sorting system would do that just as quickly as sorting a Dusseldorf to Cologne package. Flights are plentiful and its a quiet time of year, so 2 days easily done and probably standard. Similarly 2 days from Dublin to German main sorting centre is very plausible and probably standard too.

What does the status say? An Post use strange wording. If it says "Your delivery has been sorted PORTLAOISE MAIL CENTRE, CO LAOIS" (or Your delivery has been sorted DUBLIN PARCEL HUB, DUBLIN 12) or similar, this means it has actually left the hub and is on the way or already in the local delivery unit. The next notification after this is "out for delivery and that usually shows at 7am on delivery day.

But delays can be caused by customs checks to ensure the package does not contain certain goods such as drugs, medicines, alcohol, tobacco etc - just the same way as Germany will have a cursory customs check on packages coming from Ireland.

..

Delays delays, what on earth is happening with AnPost recently? I'm waiting for parcel that was sent on 23rd of Feb. There's no update on the tracking system since then. AnPost claims that the parcel might be already in destination country (which is not true), in the dest country Post Office says that according to the tracking info it's en route. There's no way to figure out where is it. It's insured for €200, but I'm wondering at what point I'll be able to file a claim for that €200.

I guess next time it'll be a better idea to pay more for DPD or FedEX.

That is so bad, I have no words to describe my frustration.

Report it to An Post. If he tries that too often he'll get the sack. At least thats what my postman tells me as he is very careful to deliver everything each day he has even doubled back before when he missed a letter.

I have a super special one today. An post sitting on a parcel from the UK for almost a month since it arrived and customs was paid on it. Numerous attempts to follow up and track (webchat, twitter etc) with various jobsworths at An Post customer service, absolutely no joy. Latest response from over a week ago was the best:"… My colleague you spoke to on Webchat has raised the matter with our colleagues in the mail centre to have it released as soon as possible but I do not have a further update yet I'm afraid. Please keep an eye on the tracking system for further updates… " If Carlsberg did unhelpful… it would be called Anpost.

After waiting on the phone 30 mins today they said we are not even sure if we ever received it ….

Item is now officially missing and an An Post rep on the phone (01) 705 7600 agreed that the excuse (waiting for a flight) given by "Cathal", an An Post rep on Facebook messenger was "incorrect".

Be aware that items registered and going "International" are only insured by An Post for €35.00

I have an item (tracked letter) stuck in DUBLIN MAIL CENTRE, DUBLIN 12 18 June 2024 21:40.

When I contacted AnPost I got this beautiful excuse within seconds of asking:

This item seems to have been delayed in being delivered. We have been made aware that there are delays in the area covered by your local delivery office due to a redesign of the delivery routes in the office at this time. We are aiming to have this backlog cleared in the coming days. We appreciate your patience and understanding, but we're very sorry for any inconvenience caused by the delay.

So, things are held up in Dublin because in Cork we are doing a redesign of routes? Sure, and all the other items that have been delivered since the 18th are I guess just lucky that nobody noticed they are for these new magic routes?

Sure, I spoke to my local post delivery person (who delivered other stuff this morning) and he said "WHAT? News to me".

Seriously, how about taking a second and actually research and providing me with a clear answer rather than some template that is wrong.