Hyundai Ioniq 5

It right there in your 2nd photo.

Coolant low conductivity replace every 60K or 3 years.

The Ioniq 5 has 2 separate coolant systems. The regular pink coolant tank & the low-k blue coolant tank which is only for battery cooling. Both will be visible in the frunk area.

@Gumbo

Said I'd include you on this as you'd enjoy it. In our you discussions you praised the Tesla after sale and said I'd take your word for it as no experience of it.

I can tell you of my recent experience with Hyundai. I suffered the dreaded ICCU failure on my Ioniq 5. Just going by the forums etc. I could tell them what it was but took em two days to diagnose it after hauling it away on a flatbed lorry.

Now have to give my 2 day AA rental back. Have been told by the service centre and dealer I bought it off the have no loaner cars and I'm on a list (but can't say when I'd get a car). Hyundai Ireland Corporate office also useless as they say they are just a distribution centre and up to the dealers to allocate courtesy cars but they will ring and have a chat (came to nothing).

On the plus side I was reassured that the waiting time for the ICCU module is no longer 4-6 months but could not give me a time frame.

So next week I'll be either driving my brothers backup commercial van or car my mum used to drive before she passed away.

Not what you'd expect 14 months later when paying 55k for a car.

Fault I don't have too much issue with I partially expected something like this in a first release of a car.

But after service is shocking so Tesla have an advantage there.

Wow, 4-6 months! That's terrible, would insurance not cover you for a backup car?

In this day and age do you really need to be avoiding new models?

Update on ICCU fault.

No availability of parts in Ireland or Europe so will have to be built and shipped from Korea. They said it was two parts so that points to the ICCU module and the Fuse which needs replacing.

Still no replacement car dealer said they have none available from their side and also service centre has no visibility of when they'll have a free car. I would think the car will be off the road for 5/6 weeks minimum.

Hyundai Ireland and Europe customer care are useless, they just keep saying the service centre/Dealer will update you with any progress.

But they'll still be getting my daily email replies 🤬

Not a good situation there but are they not legally obliged to sort out a replacement vehicle?,a car dealer with no cars???or a hire car or whatever.I,d be losing the plot in your position.Is a rejection of your vehicle even an option?. Anyway best of luck 👍.

Nope if you look at he terms and conditions of the Hyundai warranty policy it states replacement car is up to dealer discretion. I pointed out to Hyundai Ireland Europe that the dealer is advertising a fairly substantial stock of 2nd hand cars.

They suggested a hire car alright but I'd have to pay for it myself 😂.

I gave the dealer and service centre dealer that option no response from them yet.

Also suggested Hyundai Ireland/Europe that option and those useless crowd said that can only be done by the dealers and talk to them.

I was using V2L and hear a pop, are you getting any warning messages? I've heard of some issues with the charging port so it could be that. Mines 16 months old with 45k km.

Did they give you a replacement car?

Bit of advice, I know the dealership your talking about, hard-nosed bunch in there, won't do anything unless they have to.

Give Sligo radio a shout and ask if you can have a chat with one of their team on air about the shocking treatment by a Sligo car dealership. Have your facts, dates/timelines written out and see where that brings you. I bet you will get a speedy resolution.

Ok I had similar warning, were you also limited to about 30kph when driving? My 12 volt battery was dead when recovery came as the ICCU controls the power going to top up the 12 volt battery too.

OK, we are starting to differ now in the telltale signs. Mine terminated an overnight charge after 25% input following a 400km round trip completed that day that included 120kmh speeds. Next day after AA called out and confirmed that the 12V battery was full I drove it to the dealership at speeds up to 80kmh. So it will be interesting when I hear the final conclusion from the dealership service dept. Cause seems to be the same, but result is a little different.

What would be the expected offer range on a manufacturer buying a faulty car back? Will you go Hyundai again if they do buyback?