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Dublin Airport New Runway/Infrastructure.

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  • Registered Users Posts: 250 ✭✭davebuck


    I'm through the airport quite frequently and have noticied a marked improvement on most services etc. granted a lot more to do but it's a busy facility and that adds to the planning and timelines to carry out any type of project. If they are allowed to complete the list of projetcs they have in the pipeline it will further enhance the facilities and overall experience.



  • Moderators, Sports Moderators Posts: 26,929 Mod ✭✭✭✭Podge_irl


    I'd be similar (not quite as much flying) and I think the product for the customer is excellent in Dublin Airport. Security tends to be quick, the selection of eating/shops etc airside is good. The lounges are a bit meh but that's not relevant for most people.

    They need a better deicing process, but that's as much the airlines reluctance to pay for it as anything else. Other than that I think it competes very well also.



  • Registered Users Posts: 3,439 ✭✭✭VG31


    One other good thing about Dublin Airport (which a lot of Irish people don't appreciate) is that the prices are actually quite good for an airport. €1 water and the WH Smith meal deals are good value. Not to mention chains like Boots and Butlers that charge (as far as I can tell) the same prices as their regular non-airport shops. Even the restaurants like Marqette aren't THAT bad for airport prices.

    Apart from the UK the same can't be said for airports in any other Western European country in my experience.



  • Registered Users Posts: 14,465 ✭✭✭✭cson


    Pre Clearance space needs a big expansion & modernization.

    Its way too small for what's going through there at the moment - particularly given they tell you to go straight there more or less after check in.



  • Registered Users Posts: 3,439 ✭✭✭VG31


    DUB is a decent airport. The main issues are the shortage of stands and poor public transport links.

    Zürich is probably the best large airport in Europe IMO.

    Pros

    • Excellent public transport links (airport to city in 10 minutes)
    • Very efficient security (1 hour is plenty of time to arrive in advance if flying with hand luggage only)
    • No long walks
    • Not too many remote stands
    • Good lounges

    Cons

    • Outrageous prices (coffee over €7) - I usually go to a lounge if I'm there for longer as it's better value. On the plus side there is a great Migros supermarket landside.

    Milan Linate, Zagreb and Madrid (T4 at least) are also very good airports.



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  • Registered Users Posts: 692 ✭✭✭Lockheed


    It would be nice to have a more synchronized BHS system between T1 and T2, and the lack of parking and storage for GSE such as dollies, ULDs, loaders and tugs adds significantly to the clutter on the stands. Those are the only real major issues rampside, otherwise it's quite well run. More forward planning was needed for the apron layout but that doesn't really impact day to day running of things. Inside the terminals things are super smooth and well run at the moment, transatlantic pax clearing CBP pre-clearance in record times as well as record passenger numbers with no significant security queues or poor terminal experiences to be noted. Compared to some other examples, DUB is pretty good to fly from.



  • Registered Users Posts: 3,031 ✭✭✭Blut2


    My 100ish figure is individual flights rather than journeys (so inflated a lot by 2/3 leg journeys), and includes both pleasure and work, so its possibly not as bad as that figure initially sounds. But maybe thats just my subconscious effort to make myself feel better either!

    Deicing is a pretty rare issue winter 2022/23 aside I think, or else I just don't remember it previously from other winters (outside of exceptional snow episodes like March 2018). But it definitely should be improved upon going forwards if the airlines can be convinced to get over their reluctance.

    My biggest positive for DUB is how fast the whole airport process is. Its possible to get from stepping out of a taxi to at your gate within 15 minutes a lot of the time, rarely above 30min outside of absolute peak travel periods. There aren't many 30mn+ pax airports around the world you can say that for.



  • Registered Users Posts: 19,506 ✭✭✭✭Brendan Bendar


    Lot of flights for sure.

    eight flights a month is tough going .



  • Registered Users Posts: 113 ✭✭Phen2206


    It's good to see many people talking of positive experiences as passengers going through DUB. I suppose my point was more that there are aspects of the overall airport operation that I would say are not up to a high standard which is why I disagreed with you. Yes some of these problems are not entirely the fault of daa and so it might be unfair to make a sweeping statement that the airport is ‘not well run’. My issues with the airport are mainly of the infrastructure around it but I am glad to see that despite this your passenger experience inside the terminals is still good. However it may be just the days I have passed through but I still find the terminals to be more often dirty than clean (tables at restaurants seldom cleaned properly, toilets are almost always in a very poor state compared to airports like FCO, LHR, CPH and I was surprised at how poorly kept they were in the 51st and Green lounge recently). 

    When it comes to infrastructure there are many issues but there is a chronic lack of stands with arrivals still frequently holding out on the taxiways waiting for a stand. We all know DUB has an inefficient taxiway/apron layout with bottlenecks and cul de sacs in multiple places as well as daft restrictions on taxiways that you just don’t see elsewhere and all this slows things down and prolongs taxi times. For example I think I have mentioned this before but there was poor forward planning when T2 was built in that the taxiways at the end of the pier of T2 are not wide enough for 2 widebodies to taxi past each other and now there is a plan for major works in this area to widen them which should and could have been done when the terminal was built (not all that long ago) presumably at a fraction of the cost of doing it now. Most other airports tend to invest properly at the time of construction and do it right from the beginning rather than constantly tinkering with their layouts resulting in ongoing taxiway closures and disruption.

    The new runway is still not open for the morning first wave which is the busiest time of the day, resulting in long taxi times for departure because there is a steady stream of arrivals onto the one runway at the same time. Granted this may not be a daa issue and more of an ATC issue but it still impacts on the running of the airport as a whole and again makes me lean away from the idea that DUB is a well-run airport. I can only imagine what the early morning arrivals from Europe must think when they have to hold on the way into DUB, burning extra fuel, when there’s only one runway open and a perfectly shiny new runway sitting unused until after the morning rush. In this age of supposed efforts to cut down on carbon emissions, it baffles me why this hasn't been addressed yet.

    And then you could spend hours debating the public transport issues and glacial pace of any kind of rail link to the city centre. Again not entirely the daa’s fault but still does not give a good impression in my opinion to our visitors.

    Maybe I'm being overly critical and I guess the average passenger might not notice these things but thats why I thought you were being sarcastic!😄



  • Registered Users Posts: 68,902 ✭✭✭✭L1011


    Regulator strangles investment, not a structure that exists pretty much anywhere else.

    Dirty tables in restaurants is down to the franchiser in anything but the teeniest tiniest airport that might do its own food; there does need to be more enforcement of standards but the end of that these days is the franchiser just fecks off.

    And the runway opening hours are primarily an ATC issue currently.



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  • Registered Users Posts: 814 ✭✭✭LiamaDelta



    Have to echo the sentiments above. For an airport of its size, with a predominance on smaller single-aisle aircraft, so a considerable number of aircraft movements and all that it entails, DUB is actually very well run. I normally don't eat at the airport and don't look in detail at the food options but last week had time to. The food prices are very reflective of city centre and nothing as expensive as equivalent airports in Europe. Marquette have the hot meal for €15.95, same price as a carvery; you can get a sandwich, crisps, fruit and drink for €10 and add a glass of wine for €5. The 'street food' area has burrito bowls for less than €12 - all very similar to downtown prices. Security was fast and the staff are in general very helpful and pleasent. On return, we deplaned around 112 gate, usual walk to passport control, no queue at passport control and my bag was already on the carousel when I got to the hall. Literally 15 mins from steps of plane to exiting the airport. I do feel that the airport is very cramped at times and needs more space for shopping and more food outlets, however, one of the beauties for DUB is the short walks and minimal bus-gates so the thing is to try get the happy medium.



  • Registered Users Posts: 5,902 ✭✭✭Chris_5339762


    Overall its fairly well run but there are a number of glaring stupidities out there. Most very silly.


    • The lack of any way for domestic arrivals to deplane and come out after passport control. This requires no more than a bus and a door.
    • The South Gates. This should be connected by a corridor. The fact that you have to get a bus to the South Gates is arcane.
    • Embarrassingly short travelators in T1. Come on. They should all be 2x as long as they are, like Schiphol
    • The inability to keep E-Gates open, requiring loads of queueing


  • Registered Users Posts: 2,769 ✭✭✭Captain_Crash


    There is a large vehicle checkpoint between T2 and the south gates so building a corridor linking the two just isn’t feasible considering the south gates aren’t planned to be a permanent fixture.



  • Registered Users Posts: 3,031 ✭✭✭Blut2


    Not wanting to come down on you too hard here, because that is a well thought out, detailed reply - but any regular flyer will tell you almost every single airport around the world has operational inefficiencies, most a lot worse than DUB. I'm unaware of any airport of size thats perfect. Those are all valid issues that could be improved upon mind you, but they don't change how efficient and pleasant DUB is for most passengers (as you can see from the hugely positive replies in this thread) compared to its peers.

    I asked you to name airports of a similar size that function better (which you didn't do!) because I think its a very Irish trait to moan about something being bad, but not actually to name something/somewhere similar that does it better in the real world. DUB doesn't need to be perfect to be a great airport, because thats a bit of an unrealistic expectation. It just needs to be better than its peers to be comparatively well run, which in my experience it definitely is.



  • Registered Users Posts: 2,978 ✭✭✭EchoIndia


    I think the domestic arrivals issue is a very small one in the scheme of things, with just two routes and at most a few hundred passengers a day. I would rather see the more major deficiencies addressed.



  • Registered Users Posts: 68 ✭✭Paul2019


    My pet peeves in no particular order that various agencies are responsible for:

    1. Buses to South Gates or the actual aircraft.
    2. The lack of a proper bus station for public transport.
    3. The lounge facilities are pitiful.
    4. De-icing shambles on very cold days
    5. Unused North Runway for long periods
    6. Toilet cleaning is sub par.
    7. Unwillingness / inability to provide infrastructure in a timely manner.

    Apart from that, I agree that for an airport of it's size it's mostly quite good but I have reached an age where inconvenience and stress rather than a lack of time or money inhibits me from booking travel.

    I bet there are plenty like me who think about travel and then, often think again.



  • Registered Users Posts: 2,432 ✭✭✭embraer170


    It's really great to see the place busy again. I remember flying during COVID two or so years ago and seeing everything empty.

    What strikes me about Dublin Airport these days:

    • Very crowded environment in most parts of the airport. No easy fix for that.
    • Filthy/broken toilets, especially Pier D. This has been a complaint for years.
    • Terrible public transport. The old Aircoach + Dublin Bus 746/747/748 worked reasonably well, but I find the current Dublin express service a joke for an airport of the size.
    • A proper bus station should be built, not some piece of concrete in the corner of a car park.




  • Registered Users Posts: 8,831 ✭✭✭blackwhite


    I can (just about) get over the South Gates at busy periods.

    What boils my p*ss is arriving in after 22:00 from a European airport, and the aircraft being sent to a stand at South Gates when most of the T2 stands are earlier.

    I fully get that it's not a DAA decision, but is Aer Lingus trying to avoid having to move the aircraft after passengers have disembarked.

    Understanding why it happens doesn't make me any less p*ssed off when it happens!



  • Registered Users Posts: 814 ✭✭✭LiamaDelta


    The domestic/CTA arrivals coming through passport control is a relative non-issue now that passport control seems to be well staffed and doesn't cause delay.



  • Registered Users Posts: 3,439 ✭✭✭VG31


    I haven't had to wait more than 3 minutes at passport control at Dublin since 2019.

    There was some negative publicity about long passport queues pre-Covid. I think that was mainly during the late Ryanair wave of arrivals. It doesn't seem to have been an issue since, even during the security chaos last summer.



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  • Registered Users Posts: 814 ✭✭✭LiamaDelta


    One of the main hurdles was that it used to be staffed by Gardai so there was a resistance to having 'excess' staff allocated to it as there is always a push to have trained garda doing the visible 'on the street' roles. It was changed over to INIS in 2015 (roughly) which effectively 'civillianised' it so makes it easier to staff up.



  • Registered Users Posts: 1,307 ✭✭✭bikeman1


    One issue that I feel is still happening is that people are turning up way too early for their flights after the farce last year. This means you have far too many people hanging around for over 2.5 hours clogging up the place. The capacity air side is not there for the amount of people arriving way too early for their flight.

    They have security sorted and with the new machines coming on line soon, that will be even faster through security. People don't need to be at the airport until 90 minutes before departure when not checking in any bags - which is a huge majority of pax.

    Pros - Fast Security, Fast Passport, good and well priced selection of food offerings, friendly staff (UK please learn to be nicer), very little bus gates.

    Cons - North Runway not in use when needed (first wave), terrible public transport facilities (The bus yard is so sub standard), dirty facilities (windows, doors, toilets, floors) and one that annoys me is everyone saying it is everyone else's fault. That's the airline, that's INIS, that's the ground handling people, that's the NTA, that's whoever. At the end of the day, it is Dublin Airport and they should take charge and hold others to account, the passenger doesn't care who is responsible.



  • Registered Users Posts: 2,978 ✭✭✭EchoIndia


    I have experienced this also, though in net terms it didn't add a whole lot of time to the arrival process. I have no insight into the operational aspects, so simply ascribing it to EI not wanting to reposition aircraft may not be correct, or at least not the full story. I would imagine that given the short overnight turnaround period nowadays, assigning personnel to the necessary checks on aircraft, cleaning etc. is the priority. Shuffling aircraft around essentially the same piece of ramp may be regarded as not the best use of scarce resources. There are probably aircraft that need to be towed to and from the hangars at night too - a more time-consuming process for the towing personnel too.



  • Registered Users Posts: 8,831 ✭✭✭blackwhite


    I’ve a friend works in the DAA - she’s told me previously it’s simply EI wanting to disembark passengers at the stand the aircraft will use the following morning, reducing unnecessary aircraft movement and needless crew hours. I fully understand it, and if I was in EI management I’d probably advocate for doing it.

    I just don’t like being a passenger that is impacted by it!



  • Registered Users Posts: 47 coupons1987


    Thankfully they seem to be sending flights that arrive earlier there now. I used to hate arriving in at 1 or 2 in the morning and ending up there. They also deplane straight on to busses now instead of making you walk into the building. One thing Aer Lingus never seems to use a second set of steps since Covid, slows the whole process down.



  • Registered Users Posts: 58 ✭✭FR738


    The South gates seem pretty permanent to me, been there since 2017 I believe. Whatever terminal additions come next the south gates will probably still be needed.



  • Registered Users Posts: 10,715 ✭✭✭✭Jamie2k9



    Planning was for 7 years. DAA will have to get an extension soon unless this was changed a few years ago.

    They will go once Pier5 is constructed.



  • Registered Users Posts: 14,465 ✭✭✭✭cson


    I really wish they'd bring back the 747 bus, it was a terrific service.



  • Registered Users Posts: 29 kelso00


    I think MUC is comparable when it comes to number of pax and for sure it is much better experience. Spacious, clean, a lot of places to sit, eat in, smoke, etc. There is frequent bus to the stand, especially on DUB route but overall MUC is excellent.



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  • Registered Users Posts: 2,769 ✭✭✭Captain_Crash


    It’s not the prefabs that used to be at pier 1 that’s true, but it’s there until the new pier is built behind it.



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