National Broadband Ireland : implementation and progress

Rural Kerry - went to pre-order mid-march and ordered the very same day (was notified by local provider). Nearly 2 months since and NBI still saying available for pre-order online when I check the address. We're going with Digiweb and they said that it's usually live within 8 weeks but appreciate that everywhere is different. Hopefully it won't be too long more.

Six-One News, NBP report, half way stage of the plan.

7% of 569,000 premises connected.

No mention of premises passed which of course is the primary target of the NBP contract.

Media still focusing on the lower numbers.

According to the NBI website 24% of premises have been passed up to May 5th and so are available for connection when they choose to connect. 27% ready for order / pre-order. RTE did not bother to report this.

Place an order with your preferred service provider initially, they will then provide you with an appointment.

On the day the installer will run fibre from the DP on a pole or from a chamber to an agreed location in your house.

Fibre will be connected to an ONT in the house, it converts the optical signal to an electrical signal, a router is then connected to the ONT.

https://nbi.ie/faqs/ -> Getting Connected

Thanks guys. The pole is up and beside the house so hopefully there will be no problems, I'm at work on the Monday they arrive, would I need to be there? My wife is home on the day but she's not very tech savvy.

Provider is called e-broadband, we've used them for the last year to get half decent mobile broadband, and had no problems

Imbeginning to think Circnet may have taken too much on without being able to hire enough competent staff.

My mother in law got her survey on her install date. They determined that she needed a hoist and trees trimmed.

A few weeks ish later a crew arrived and said they determined they couldnt do anything because they needed a hoist. They said they would try and get a hoist.

A few days later a hoist crew came and determined they couldnt do anything becuase they needed trees trimmed. They said they wouldnt be able to do this until september.

Thats some serious watsed time by Cirnet, considering this was all figured out on survey.

A few things to note on that. There is currently a copper cable connected to the poles they say need trees trimmed on. Not once does the copper cable come within a foot of tree. As far as iv seen all along the roads they dont seem to care about trees and often the cable is actually touching trees. Why care now? Also really 5 months to get a few trees trimmed?

I had similar incompetence at my own install where they didnt send a pole crew with a digger. (determined on survey).

Ah that makes sense. I thought there must have been a reason

we were booked in for today - chap called this morning and was happy with everything. However he wanted to run a new line from the pole to the house because he said he wouldn't be allowed up on flat roof to bring it in where the existing line is. I didn't like the idea of two separate phone lines coming in off the pole so we agreed to put it in where the existing line is - he'll just need to get a cherrypicker to allow him to install it there. So we've been put back a few days now until a cherrypicker becomes available. better to do it right. hopefully I'm not waiting weeks now mind!

Apologies for not being clear. What I want is the new fibre line to come in along with the existing copper wire overhead. Two together - as opposed to one wire connected to one side of the house and then another fibre line connected to the opposite side

Same happened my brother. Day of install the data light went red and no connection.

He logged it with DigiWeb and the same engineer was back the next day and fixed all

Don't they disconnect the copper line internally anyway after you get fibre? Or in Vodafone's case they actually disconnect the copper when you order /preorder fibre.

So shouldn't you just snip the copper cable and say bon voyage to it?

Hi All, I've been signed up for NBI updates for my parents house and got the 'Ready to preorder' email yesterday morning (finally!). I was going to look into what that meant and do some research on the providers etc last night but got a call from them yesterday evening to say that Eir had already done door to door yesterday and they'd signed up. I've seen some negative comments about Eir on here and remember them having a poor reputation. Saying that I'm a mobile customer and have had no issues at all.

How have people found them for NBI internet?

The copper connection will be no more.

Kn were out today. Engineer wasn't told he'd have to cross the main road with the line so an hour delay waiting for the hoist.

Duct was blocked so he went overhead to the gable. Installed box inside and then discovered the DP wasn't terminated properly so he'll be back after nbi sort the DP.

Looking like 2 more weeks until we're connected.

Fair play to the kn lad, he put in some shift today and the look of disappointment on his face when it didn't connect said it all.

Its available for preorder in Athy.

Oh my god I can't contain my excitement.