Hbomax Caribbean and Latin America

Sup08 · 28-04-2023 11:47pm

Anyone having issues with HBO Mad on firestick.

I've Getflix DNS and working flawless up until last night and now not connecting.

I've tried updating to new app on one device to ensure it wasn't app issue.

Thanks

bromley52 · 29-04-2023 12:03am

https://www.boards.ie/discussion/comment/120534364#Comment_120534364

I think it's just a Getflix issue as I am having problems playing Disney plus as well.

baz9375 · 29-04-2023 5:14am

It’s an issue with Getflix.

I opened a ticket last night and got reply saying it’s a known issue at the min with US apps and they’re working on it.

Johnny Storm · 29-04-2023 2:57pm

Also issues with Getflix playing Prime UK at the moment, see the Getflix thread in Bargain Alerts

bromley52 · 29-04-2023 3:53pm

HBO MAX is back working

acalmenvoy · 05-05-2023 5:30pm

Anyone got a working link to the latest version of the app for android phone??

Mimikyu · 05-05-2023 5:55pm

My latest payment was declined and subscription cancelled. It’s happened a couple of times before and usually they’d try again but just cancelled it this time and lost the discount.

Can’t even manage to sign back up without the discount.

micks_address · 05-05-2023 5:58pm

https://www.boards.ie/discussion/comment/120559700#Comment_120559700

Looks like my payment declined last night to. Costa Rica sub. Revolut had funds etc.. to be honest watching f all on it so if it's gone it's gone

bromley52 · 05-05-2023 5:59pm

https://apps.evozi.com/apk-downloader/?id=com.hbo.hbonow

Click "generate download link"

Then choose click here to download now.

This should be the official Google store app.

cmac2009 · 07-05-2023 5:38pm

https://www.boards.ie/discussion/comment/120559700#Comment_120559700

Similar situation to me, are you with Revolut? Wasn't sure if it was a HBO issue or Revolut as it came up as transaction blocked due to suspicious activity. Got email from HBO stating they'd attempt again, so I switched card number to disposal option but same thing happened and another email from them. Suspect it will be cancelled shortly.

I'd actually like to keep it, as it this price it's a no brainer given the quality of hbo shows imo.

Ah-Watch · 07-05-2023 9:17pm

I managed to get it to save my Bank of America details after Revolut cancelled my card last year but the payment itself was never deducted from the BOA card which leads me to think it's not anything really to do with Revolut, though had they not forced me to change card details the sub would have continued without issue

a2deden · 13-05-2023 4:56pm

My payment was taken today, i dont really use it at the same time id be annoyed

cmac2009 · 13-05-2023 5:18pm

https://www.boards.ie/discussion/comment/120591650#Comment_120591650

What card have you set up? I keep getting emails stating payment has failed and to check with my bank or update card, and they'll try again. This has been happening since the 3rd of May so unsure how long more they'll keep this up. Can't change the card unfortunately.

a2deden · 13-05-2023 9:45pm

https://www.boards.ie/discussion/comment/120591722#Comment_120591722

Revolut, changed nothing from day one

R11 · 14-05-2023 8:54pm

On a separate note....has anyone found a working APK of the newest HBO Max app for a firestick? Can't login to my app as it's saying to update to the newest one!!

bromley52 · 14-05-2023 10:44pm

https://www.boards.ie/discussion/comment/120597309#Comment_120597309

Have you tried changing your country to USA in "manage content and devices"? You might have to do a sync or restart to get the US apps to appear. Once you have all the apps you want installed simply change back to Ireland or the UK whichever you are using. All apps will automatically update regardless of which country you are set to.

I have done this for UK, Ireland, US, Canada, Australia, India.

If I sign into a now firestick all apps are available for download.

Failing that have you tried this?

Note: On 23May23 HBO Max is changing to MAX and none of us are sure if our logins will work. 🤞

https://www.apkmirror.com/apk/warnermedia-direct-llc/hbo-max-stream-hbo-tv-movies-more/hbo-max-stream-hbo-tv-movies-more-53-20-0-release/

R11 · 15-05-2023 6:15pm

https://www.boards.ie/discussion/comment/120597694#Comment_120597694

I've tried to change country before but it has never worked for me. Done it a few times but no joy so I must be doing something wrong

cmac2009 · 21-05-2023 7:43pm

https://www.boards.ie/discussion/comment/120461462#Comment_120461462

Did you have any luck with this? My Argentinian sub has been cancelled now and i've been trying various countries without success. On a couple of occasions I thought it worked but then Revolut blocked the payment for suspicious activity. Keen to get it working again as i definitely use it quite frequently.

bromley52 · 23-05-2023 9:30am

My login isn't working with the new Max Andoid app or via the website. ☹️

The new Fire Stick app isn't available yet to try it.

baz9375 · 23-05-2023 9:38am

https://www.boards.ie/discussion/comment/120630194#Comment_120630194

oh no.. not the news we were hoping for :-(

baz9375 · 23-05-2023 10:09am

https://www.boards.ie/discussion/comment/120630194#Comment_120630194

I just tried with IOS version of the Max app and getting error message with my email address and password. I'm definitely using the correct details - they are still working on the HBO Max app (for now!). Will give it a while and see if we get access again - I have a month before my Costa Rica payment is due again.

baz9375 · 23-05-2023 10:37am

https://www.boards.ie/discussion/comment/120630194#Comment_120630194

Just looking at help section/FAQs on the Max website and it seems US customers can no longer use their login for HBO Max in other regions. It's saying Max will be available in Latin America & Caribbean by the end of 2023. Maybe login "roaming" will be back then?? (fingers crossed)

I think I'll keep my Costa Rica sub going as I'm still on the half price offer. Will use VPN for HBO Max until I see if we get access to US again once Max is rolled out to Costa Rica.

a2deden · 23-05-2023 12:05pm

Cant get it to work anywhere, tried on firestick, wont even let me log in to say the netherlands

bromley52 · 23-05-2023 12:18pm

My firestick hasn't updated and I have copied the app just in case. The HBO Max app is still working.

dulpit · 23-05-2023 4:10pm

I just did a sanity check. Connected to vpn for Costa Rica, worked fine. Then tested with an American vpn, still worked fine. So hopefully all good for now...

savemejebus · 23-05-2023 4:59pm

Getflix and native android app on Shield TV still working here

Ohmeha · 23-05-2023 6:38pm

It's updated to Max app on my firestick and getting 'Something Went Wrong' error message. I'm on Getflix and also experiencing the same with Brazil VPN which is where I signed up

I'm presuming an apk of previous version would be the only way around this

a2deden · 23-05-2023 6:52pm

https://www.boards.ie/discussion/comment/120632560#Comment_120632560

I tried an apk of previous version and just get a forced update message

baz9375 · 23-05-2023 8:06pm

So I bit the bullet and took out new sub for month to see if works ok with Getflix.

went for the $9.99 plan with ads.

Woking ok on firestick and iOS app on iPhone with Getflix (set up on router)

Just wonder if anyone would be interested in sharing ‘family account’ on the ‘ultimate ad free’ package until the end of the year?

It’s up to 4k streaming and allows four users

hopefully by end of the year when ‘Max’ is rolled out in Latin America we’ll be able yo use our cheaper subs again for the US content 😁

cmac2009 · 23-05-2023 8:36pm

Is there much of a differnce between US content v Latin America/Europe?

ThePott · 23-05-2023 9:10pm

Anyone have an Argentina sub and is struggling to sign into the new MAX app?

All I'm getting is 'Can't Sign In' both on the Firestick and the browser.

bromley52 · 23-05-2023 9:39pm

~~The HBO Max app is still working for me on the Fire Stick but the user interface is dumbed down. The continue watching is gone which is painful soninhave to search each time I use it~~

Actually it has suddenly stopped working for the US.. I'm getting " Sorry, HBO Max isn't available in your region yet."

Shred · 23-05-2023 10:28pm

https://www.boards.ie/discussion/comment/120633181#Comment_120633181

Same for me on IOS, on PC I'm getting authentication challenges but when I pass them I then get a message saying my credentials are incorrect.

I have an Argentinian sub.

ibFoxer · 23-05-2023 10:32pm

Also getting this.

Raoul · 23-05-2023 11:27pm

I didn't update the app or anything and it's still working for me using getflix, Chromecast and I have a Latin sub

Kolido · 24-05-2023 5:52am

HBO max working fine for me though it's officailly available where I live. I have Brazilian sub though. If anyone is having issues maybe try a European server.

As for Max, dont think it will work for anyone without a US sub for the time being. I did read online that it had a lot of glitches and compliants from US customer not being able to sing in yesterday. Seems to have had a difficult launch with the migration of accounts

dulpit · 24-05-2023 8:37am

Just did a further set of checks now. I subbed from Costa Rica, and it now looks like any US vpn server (I use surfshark) either shows a "hbo max is not available in your region" message, or else an unexpected error message.

I tried accessing from Costa Rica server, this didn't work. But I tried using a Brazilian server and this connected fine. And it seems to also be showing a bunch of Brazilian soccer too as a bonus if you're interested in that..

dulpit · 24-05-2023 8:37am

Also, strikes me as very weird that hbo would risk the hassle of an update like this that is likely going to cause issues and confusion for users the week before the succession finale...

Shred · 24-05-2023 9:17am

https://www.boards.ie/discussion/comment/120633809#Comment_120633809

Nice one, Spain is working for me.

Raoul · 24-05-2023 9:18am

https://www.boards.ie/discussion/comment/120634016#Comment_120634016

Columbia usually works either.

bromley52 · 24-05-2023 9:18am

https://www.boards.ie/discussion/comment/120634020#Comment_120634020

People at the top who make the go/no go decisions are rarely told the truth by the minions. The board they see is usually all green.

micks_address · 24-05-2023 9:22am

tried connecting to hbo max using US vpn last night and failed (used to work) my sub is in costa rica.. it works fine when i use costa rica vpn.. US are getting a lot more 4k content etc.. with the Max relaunch.. are we going to be locked out of that unless you have a US sub? are they not adding the content to other regions?

cmac2009 · 24-05-2023 10:36am

https://www.boards.ie/discussion/comment/120634162#Comment_120634162

Is that the only differnce between US and Latin America/Europe - the 4k content? Was on Argentina and now Romania and all the major shows they release appear to be on there. Perhaps there are different movie listing's.

micks_address · 24-05-2023 10:49am

https://www.boards.ie/discussion/comment/120634440#Comment_120634440

not sure.. i had read somewhere that over 1k titles were to be added in 4k.. harry potter etc.. they appear only in hd on the costa rica sub

bromley52 · 24-05-2023 11:18am

https://www.boards.ie/discussion/comment/120634499#Comment_120634499

Harry potter is on Netflix if that's what you are after.

micks_address · 24-05-2023 11:22am

https://www.boards.ie/discussion/comment/120634643#Comment_120634643

oh i know it is.. i was just using it as an example of the 4k content being added to 'max' in the US

https://variety.com/2023/digital/news/max-4k-ultra-hd-priciest-plan-1235622117/

im not sure if thesse will be available in other regions.. like costa rica where my plan is.. and if my costa rica plan will allow me to still access US content with a vpn.. i used to be able to but it failed to connect last night when i tried

micks_address · 24-05-2023 3:19pm

https://www.boards.ie/discussion/comment/120635520#Comment_120635520

can you see any of the new 4k content yet?

eamondunphy · 24-05-2023 9:35pm

Have Brazilian sub and can't login to the hbo max app or website through purevpn vpn or smartdnsproxy vpn.

dulpit · 24-05-2023 9:41pm

https://www.boards.ie/discussion/comment/120636989#Comment_120636989

What location are you trying to access from?

bromley52 · 24-05-2023 9:41pm

A working version of the HBO Max app can be found on Aptoide.

Hbomax Caribbean and Latin America

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