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Aer Lingus Fleet/ Routes Discussion Pt 2 (ALL possible routes included)

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  • Moderators, Motoring & Transport Moderators Posts: 9,859 Mod ✭✭✭✭Tenger


    100% agree regarding the leadership/lack therof/direction from the C suite



  • Registered Users Posts: 1,325 ✭✭✭cuttingtimber22


    in the last 12 months I have flown Air France (LH and SH business and SH economy), Air Canada (LH Business and economy) KLM (LH business and SH economy), Aegean (SH business and economy), Delta (LH business), American (Latin America economy), Aer Lingus (LH business and SH and LH economy), Ryanair.

    I have flown Aer Lingus regularly for over 20 years for work and pleasure. Primarily economy flights.l but with a sprinkling of business. I even remember the old short haul business service.

    I have posted before that in the past I would have found a way to fly Aer Lingus but now I try to avoid except when only alternative is Ryanair.

    Why do I think it is has gone downhill -

    • Cancelled flight (while at the gate). These things happen but no one there to support passengers and this was in Dublin. On the contrary, a long delay happened on a KLM flight due to adverse weather and they helped passengers re route at the gate.
    • Tired and dirty aircraft on several economy flights - maybe I have been unlucky but no excuse to find gum on a seat and crisps on the floor.
    • The lounge in Dublin is crowded and food offering is mediocre although the 51st and Green lounge is a good ish alternative.
    • No longer a lounge offered in Paris.
    • One leg in business class was very good. Return had inedible food and stand offish service. But the seats were good and was comfortable overall.
    • Stitching seat pockets shut. Why?
    • No food available on an economy flight - it was not loaded.
    • And a particular bugbear of mine - being asked to move from a prepaid seat to accommodate people who were too stingy to buy in advance.

    The only positive left that I see is excellent cabin crew who are generally customer focused and friendly. For this reason I will choose Aer Lingus for SH economy when up against Ryanair, and where there is a direct flight, but will lean towards Sky Team. I also think that airlines like American, Delta, KLM and Air France have upped their game.

    Post edited by cuttingtimber22 on


  • Registered Users Posts: 1,531 ✭✭✭Noxegon


    If someone asks me to move from a prepaid seat I’m usually willing to sell it to them for a reasonable premium over what I paid 😀

    I guess that won’t work if it’s crew requesting (and you are obliged to obey in that instance) but fortunately that hasn’t happened to me yet.

    It boils my blood too…. I was asked to swap into a middle seat on DXB-SYD a few months ago and my response to that one was a hard no. I got some choice metaphors in response to that one; such is life.

    I develop Superior Solitaire when I'm not procrastinating on boards.ie.



  • Registered Users Posts: 2,592 ✭✭✭California Dreamer


    Is that a thing? If the 'crew requests it'? Are you obliged to move?



  • Registered Users Posts: 1,531 ✭✭✭Noxegon


    Passengers on an aircraft are legally obliged to obey any instruction from crew.

    I develop Superior Solitaire when I'm not procrastinating on boards.ie.



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  • Registered Users Posts: 2,758 ✭✭✭Captain_Crash


    Yup, passengers have a requirement to follow all crew instructions. I doubt much of a fuss would be made over something like a seat, in a plane full of people you’d always find someone happy to help, but strictly speaking, yes!



  • Registered Users Posts: 810 ✭✭✭LiamaDelta


    A request and an instruction are different things though!



  • Registered Users Posts: 5,924 ✭✭✭trellheim


    All of the issue discussed above are fixable if the CEO wants them to be. Other airlines flying out of Dublin get them right day in and day out.


    Ryanair are a better product for leisure economy IMHO due to the insane focus on the base product



  • Moderators, Motoring & Transport Moderators Posts: 9,859 Mod ✭✭✭✭Tenger


    Crew may request you swop seats to accommodate other passengers, you may decline the request.


    Crew may instruct you to switch seats as if you do not then the aircraft will not depart, as someone else is seated contrary to legal requirements and you switching seats with them removes the impediment to departure. (EG, small child separated from parent, disabled person separated from care assistant, ineligible person seated at exit row etc)



  • Registered Users Posts: 355 ✭✭moonshy2022


    Request


    “Sir, would you mind moving seat so this couple can sit together ? “


    Instruction


    “Sir, I need you to move seat because the person sat at the over wing exit is not able to operate it”


    One requires you to follow the instruction, one doesn’t.



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  • Registered Users Posts: 7,659 ✭✭✭Trampas


    Reminds me of a Ryanair flight last year. I had to move into emergency exit seat for take off and landing because teenager in it. The up roar from the family because of it. Complaining they paid for said seats. Wasn’t listening to reason why and it was for a short time. I did think you shouldn’t be able to purchase the seats if teenagers or a statement saying you could be required to move seats. It could have said it but I don’t pay for seats unless kids coming and at that it’s the cheap ones



  • Registered Users Posts: 34,854 ✭✭✭✭Hotblack Desiato


    That's mad. They know the passenger is underage but still allow an exit row seat to be purchased for them?

    Fingal County Council are certainly not competent to be making decisions about the most important piece of infrastructure on the island. They need to stick to badly designed cycle lanes and deciding on whether Mrs Murphy can have her kitchen extension.



  • Registered Users Posts: 2,060 ✭✭✭Sexual Chocolate


    So even if you pay extra for your seat you could still be required to move on the request of cabin crew to an inferior seat ? I've paid 60 quid for my seat to LA so it would have to be exceptional circumstances for me to move. And even then......



  • Registered Users Posts: 2,758 ✭✭✭Captain_Crash


    Yeah pretty much, happens more than you’d think. If the crew are sound and no once causes a fuss you’d likely get a free drink or two and the charge would be refunded also.

    More of an issue with aircraft swaps tho, for example, EI’s A320, 321 & 32N’s have different exit rows. So if you book let’s say 13A, a nice exit row that also reclines, for a flight to FCO and then get an aircraft change to a 321, you’ll still be in 13A but it’s no longer an exit row and doesn’t recline because the exit is behind in 14….. would you move out of a prebooked seat then? 😜



  • Registered Users Posts: 5,924 ✭✭✭trellheim


    its also the case that airlines are remarkably sticky about not refunding extras like prebooking seats if they cant be used due to their fault.



  • Registered Users Posts: 2,592 ✭✭✭California Dreamer


    Sure this is 4 years old and things may have changed post pandemic but for those who have asked the Las Vegas question I thought this was quite informative.

    https://youtu.be/E3jfvncofiA



  • Moderators, Motoring & Transport Moderators Posts: 9,859 Mod ✭✭✭✭Tenger


    As stated above, you may refuse a request.

    And in my experience the crew will try to sweeten the deal. "the seat beside you will be empty and we will provide free wine"



  • Registered Users Posts: 34,854 ✭✭✭✭Hotblack Desiato


    Fingal County Council are certainly not competent to be making decisions about the most important piece of infrastructure on the island. They need to stick to badly designed cycle lanes and deciding on whether Mrs Murphy can have her kitchen extension.



  • Registered Users Posts: 876 ✭✭✭HTCOne


    Do not refuse a crew instruction in the US, or on a US registered aircraft. It is a Federal crime, meaning if you end up in court (quite likely) you are in deep manure.


    In fact don't do it anywhere. It is a crime regardless. Captain is judge and jury and the crew operate with his/her authority.



  • Registered Users Posts: 7,659 ✭✭✭Trampas


    Sitting on lrc and it sat in man for 2 hours. Now sitting in Dublin to depart while they’re waiting to replace a panel.



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  • Registered Users Posts: 14,464 ✭✭✭✭cson


    The LRs seem to have a lot of mtx issues for aircraft that new (relatively speaking).



  • Registered Users Posts: 34,854 ✭✭✭✭Hotblack Desiato


    If it gets to the point where the cap'n is coming down and telling you you have to to X or Y then the best case scenario you are looking at is being politely escorted off the aircraft if you don't.

    Fingal County Council are certainly not competent to be making decisions about the most important piece of infrastructure on the island. They need to stick to badly designed cycle lanes and deciding on whether Mrs Murphy can have her kitchen extension.



  • Registered Users Posts: 355 ✭✭moonshy2022


    ..



  • Registered Users Posts: 397 ✭✭sherology


    The only thing different on the LR are the tanks, software, and and more potable water. Replacing 'a panel' is just run of the mill - someone/thing damaged the (undefined) panel.

    In theory, as the a320 series is designed for multiple take-off and landing cycles a day for its life, it should be pretty fresh with just one or two daily cycles. It's been running late since MAN this morning... Happens. Perhaps the panel got damaged in MAN, and was scheduled for replacement later on the day in DUB before heading across the Atlantic.

    On its way to PHL now with a scheduled landing less than an hour late.

    Post edited by sherology on


  • Registered Users Posts: 4,184 ✭✭✭goingnowhere


    Well the LR's put in as many cycles as the regular short haul fleet but are flying for +6 hours more a day



  • Registered Users Posts: 397 ✭✭sherology


    They don't... Typically... One TATL, One UK/EU. A320 4. Cruise is not a big draw on an airframe... Take off (engines)/landings (gear)/pressurisation cycles (frame)/ground-ops (bangs and knocks) are.

    Post edited by sherology on


  • Registered Users Posts: 2,758 ✭✭✭Captain_Crash


    They don’t, the A320 ceo’s do 6 to 8 sectors a day, the 21N’s are max 4 with the odd frame doing 6 here and there on a rotating basis



  • Registered Users Posts: 518 ✭✭✭knockon


    Any idea why EI moved from T5 to 7 in JFK. Any connection airside are gone as you have to come out and queue up again with TSA at 5 if ongoing with Jet Blue.



  • Registered Users Posts: 777 ✭✭✭MICKEYG


    This stuff always annoys me. Could the airline not lay on an airside transfer bus to get passengers to/from their connection.

    It can't be that expensive. I had the same issue with a transfer in Newark. Very annoying.

    It is definitely a factor in the airline I choose. I true to use Are Lingus if I can but avoid Chicago for the same reason.



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  • Moderators, Society & Culture Moderators Posts: 4,173 Mod ✭✭✭✭Locker10a


    Not idea about how easy it is for an airline to just demand X Y or Z services in airports like JFK.

    The EI terminal move is temporary due to JFK airport doing refurbishment/building work on their terminals



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