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Private to Public sector: Salary

135

Comments

  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn




  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    With respect it's more complex than just "unions", (which are falling in support as a general trend). But the terms and conditions in the Public Sector have been attained through a long history of collective bargaining. There is a system. The system extends beyond unions. The system has advantages and disadvantages.

    In simple terms (from an IT perspective) you are not going to be able to offer people incentives, like share options, bonuses, salary increases, free food or pizza in order to hit deadlines. At the same time you can't penalise people for working their agreed hours only. You can't throw money at a problem. You have no carrot and you have no stick. You have to work within the system. THis thread is basically arguing for the advantages of both public and private with none of the disadvantages.

    There is no point comparing a clerical role with a highly technical role.



  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    I didn't say they were making decisions, I said they were tasked with doing work on projects they don't have the necessary experience to accomplish properly. I'll give an example based on one I've recently had with a UK public sector client I work with (the PS in the UK has almost identical issues btw so it's not an "only in Ireland roll your eyes" thing) but will keep it as general as possible for privacy's sake.

    Technical IT skills are rare in most PS organisations due to the high value the market places on those skills. Hiring managers often salivate over the new graduate who has recently qualified with SQL, R and Python as part of their curriculum and once hired, send them to the IT Department to be the new "reporting specialist" for a particular project (since, on paper the hiring manager deduced that have the requisite technical skills). In this case, the graduate was assigned to a major re-implementation of a particular management information system that involved assisting with porting data from the legacy system and replacing the reporting infrastructure for that system

    The reality is that a college level education (even at post graduate or masters level) in such programming languages is actually quite rudimentary and steeped in academic ideals of "Third Normal Form" and the like. An experienced data analyst will have learned how to deal with real world issues where data is often poorly stored in (often multiple, silo'd) systems, usually in need of cleansing, refactoring etc. The experienced analyst would have knowledge of the reporting domain (we'll say this was a HR system for the sake of illustration), is likely to have experienced either the system being implemented and a detailed knowledge of it's database structure or at least a similar application and hence understands the nuances of the data contained in such systems (e.g. the dimensions of data to be reported on, the measures to be reported, any implications of date sensitivity or timeliness etc.). The grad didn't know the first thing about HR data. They failed to understand that almost every dimension of an employee's contract will be date sensitive. They didn't have the business language of HR to enable them to effectively communicate with the managers whose reporting needs they were tasked with meeting. So, they did their best, leaned on the experienced (external) consultants they had access to where they could and produced a suite of single-purpose reports for the new system. Most of these reports weren't what the managers had asked for, half of them had wrong information and I, as the experienced consultant, ended up being brought in to do a month of work to develop a reporting framework they could produce reports for the business users from. A reporting framework designed not for an IT user but one the business users themselves could be trained to use in 2 or 3 days. And that's what happened: the business users ended up self sufficient in basic reporting, they still bring me in for a few days every year or so to extend / enhance the framework or to do a particularly complex bit of analysis and the graduate skipped off into the private sector with claims of having had an "extensive role in the development of a new HR reporting framework" for the organisation on their LinkedIn profile. In reality their only real contribution to the project was to waste time and any learnings or experience they gained from the experience left the organisation.



  • Registered Users, Registered Users 2 Posts: 29,259 ✭✭✭✭AndrewJRenko


    If you think that throwing recent graduates in at the deep end is solely related to public sector projects, you don’t get out much. All the big consultancies, Accenture, Avanade, Deloitte, KPMG, EY, have made a very good living out of throwing recent graduates in at the deep end on most projects, public and private.



  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    On this, we're in a lot of agreement. It's not just the unions, it's the entire public sector hiring and HR framework.

    You're right that there's no point comparing a clerical role with a highly technical role. The sad reality is that there's very little differentiation between such roles in a lot of the PS though: staff in the IT department are likely to be on virtually identical grade scales as those in Finance, HR, Housing, Planning, etc. There's very little to distinguish in how skillsets and experience are treated: a candidate with a BA in Political Science and Irish and a Masters in Conflict Resolution is falsely equivalated as having skills as valuable as a CIMA certified Accountant or likely higher than someone with a graduate diploma in software development. Whatever cultural value one may place on the first candidate's education, the reality is that such skills aren't as in demand or highly marketable whereas the financial or technical skills are with the end result that you often end up with a wildly "over-qualified" person being paid over market rate to do an administrative function that doesn't require a third level qualification at all while the same organisation is incapable of hiring or retaining staff with more in demand skillsets.



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  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    I think the general consensus from the PS lifers is that: "all is good and there is nothing to see here, anyway what about the private sector?"



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997



    What lifer mentality?. Lots of people join and leave public sector. Nothing stopping anyone. There's a public Jobs website full of jobs.

    If you don't value security why is any of this even an issue for you? Just stay in the private sector. Just follow the highest salary...



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    The consensus is someone with no experience of it, doesn't know what they are talking about.



  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    It matters to me because it is in my interest and indeed everyone's interest that the PS is well run and is able to provide the kind of services required in the 21st C. There is obviously an issue with being able to attract and retain highly skilled technical staff. Sleepy has given his experience. It seems there are people who would like to join, who have desired skills and who the state really needs, but are put off by the system. Maybe the system worked in the past but it is not suitable for today.

    I work in a very specific area that would not have any analogue in the public sector, aside from the fact that culture would not really be a fit for me anyway.



  • Moderators, Business & Finance Moderators Posts: 10,373 Mod ✭✭✭✭Jim2007


    Sorry to disappoint you, but there is nothing special about Ireland. You'll find the same approach to public service in most of Europe.



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  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    perhaps, but you will find a different outcome in terms of service provision, with the health service being the obvious one.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    Having long experience of both. I would argue there is a different skill sets for IT projects and development in the public sector than in the private. Saying you can walk in off the street without that experience and just assume parity is perhaps naive. For IT the lack of technical grades is an issue. But it's a sweeping over generalization to make the same case across the entire public sector.

    You can have someone who is a good manager but poor technical skills. Same as you can have a poor manager with good technical skills. A lot of IT people especially developers are poor managers. (but they won't see it). There are project managers who can take any project regardless of industry and do it well.



  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    No, I've been both the graduate thrown in at the deep end by a private consultancy firm and, in more recent years, the senior on such projects trying to shepherd the poor wide eyed graduates through them ;)

    The role I play these days is that which the public sector tends to lack: they can't retain the graduates beyond a couple of years so there's a huge shortage of experienced staff for the grads to learn from and/or be mentored by.

    The young graduate that survives the project working for the big consultancy firm goes on to the next project as a less green, more useful resource and likely gets a small bump in salary on their annual performance based on the experience they've gained on the first project. The organisational learning is kept in house for at least a few years and what's lost through attrition is gained by hiring staff who got similar experience working in one of the other big firms (or by being the public sector resource on the same project as them)

    The public sector lacks the capability to do this: they can't come close enough to the salary levels the market pays to attract the experienced technical staff. It doesn't have to be parity, the public sector has other advantages. Many in the private sector would be happy to take a bit of a hit in their take-home pay to avail of those advantages. And let's face it, due to our tax system, at the salary levels experienced IT staff salary command a drop of 10 or 15k wouldn't make all that much difference to one's lifestyle (e.g. going from 95k to 80k isn't going to mean you can't afford your mortgage or not take the kids on a summer holiday any more). A differential of over 30k though? That makes it a very hard option to look at.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    If the skillset is not core to public sector, it makes no sense for it recruit such staff. Instead it will outsource and/or contract that work as disposable resource.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    Not really similar issues all over. Its global economy.



  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    One of the major causes of inefficiency in the health service is the prehistoric levels of automation/digitisation. This has been flagged many times. The private general practices have an integrated automated system. When my wife came over from Germany about 16 years ago she was laughing at the ancient IT systems being used in hospitals and in the intervening years there was very little if any change.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997



    Step back and think about it.

    How likely you think it is that public sector IT depts are solely filled with graduates, people with no private sector experience, no experience or exposure to outsourcing, contractors or other resources. No previous projects. If they can't retain beyond a couple of years, the average age in public sector must be about 24~26.

    Considering the age profile of those in this thread who are looking at public sector jobs. They aren't graduates.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    Germany eh?

    In Germany, 35,000 care sector posts were vacant last year, 40% more than a decade ago, while a report this summer said that by 2035 more than a third of all health jobs could be unfilled. Facing unprecedented hospital overcrowding due to “a severe shortage of nurses”




  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    I think we likely agree on more than we disagree, a good project manager is as valuable as a Stradivarius but sadly almost as rare...

    In my experience, public sector IT projects tend to be mainly about vendor management since most projects are almost entirely dependent on external resources to carry out the actual work due to a lack of internal technical skills.



  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    My experience of most public sector IT grads is that they have young grads with some technical skills but no awareness of the business domain or the application of those skills and older staff who have the domain experience but little to no remaining applicable IT skills. They're woefully lacking in the mid tier resources who can become the in-house system specialist for a major system or a number of systems for example.



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  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    Germany might have issues, but they undoubtedly have a decent health care system, something which we have not managed.

    "Patients are at risk of adverse outcomes and even death as a result of the lack of information and communication in the health service caused by poor IT infrastructure, he told The Irish Times.

    Senior HSE officials are due to appear before the Oireachtas health committee on Wednesday to answer questions about the slow pace of technological change in the health service. Ireland is regarded as a laggard in Europe for digitisation and the introduction of electronic health records."



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    :)

    IT contractors and outsourcing are not unique to Public sector.

    Bespoke development has fallen out of favour. Also not unique to public sector.

    Whatever Irish public sector does, there are almost 200 other counties that will do almost the same thing. That's a lot of potential sales for off the shelf application. There are software houses that cater for the public sector market worldwide.



  • Registered Users Posts: 87 ✭✭readoutloud


    You're overly focused on the tech needs of the public service, which is only a small portion of the work that it carries out.

    You also seem to think that people view salary as the be all and end all of their job - that only big money can get good people.

    I get a lot of satisfaction knowing that when I do a good job, it benefits the country, and doesn't line the pockets of some faceless, corporate behemoth. Many of my highly skilled, conscientious and dedicated colleagues feel the same. Your dismissiveness of them in your comments is disheartening.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    Sounds like they have their own issues.

    Even before the COVID-19 pandemic, the German healthcare system was known for its low level of digitization by international standards. 


    The causes of the low level of digitization can be traced primarily to the regulatory structures since the federal structures in Germany imply that responsibilities and funding are distributed among different political levels. This hampers the coordination needed when building a digital infrastructure and ensuring interoperability of software.


    The German healthcare system is known for its complexity: While the federal government, led by the Federal Ministry of Health, sets the legal framework for the players in the health care system, the responsibility of the states extends primarily to inpatient care (e.g., hospital planning) and the public health service. In addition, there is the self-administration of payers and service providers, which set the standards in many areas through an institutionalized process of negotiation among all actors. The strong fragmentation of care, which is a consequence of the different responsibilities, also means that an overarching, holistic establishment of digital infrastructure has not yet been possible to the necessary extent.


    Similarly in health, there is a deep divide between rich and poor that seems greater in Germany than the EU average. The gap between poor people and their wealthier compatriots in terms of whether they see themselves as healthy or not is greater in Germany than in all but four OECD members.



  • Registered Users, Registered Users 2 Posts: 24,266 ✭✭✭✭Sleepy


    Software houses that cater for the public sector market have been my bread and butter for 20 years or so. ;)

    Some, for example Social Housing Management systems are totally focused on the PS / NFP market while others, e.g. Finance, HR, Asset Management or ERP vendors will have a mix of clients in public and private sectors, often delivered and supported via resellers / consultancy services who specialise in particular markets. Bespoke development is only really used for the most niche requirements these days and often as an "add on" to a major product e.g. an add-on module for SAP or a particular API to support a third-party or legacy system of some sort.

    The key difference I've experienced in implementation/upgrades of systems where you have both private and public sector clients is that the public sector clients require far more consultancy time in order to deploy due to a lack of technical resources on their side (or skimp on it and fail to achieve many of the benefits they purchased the system for in the first place).



  • Registered Users Posts: 2,066 ✭✭✭HerrKuehn


    Of course they have their own issues, but their health service is far better than here and is the only other one in the EU that I am familiar with, my wife has worked in both systems. It would not be as good as the Dutch system but I am not particularly familiar with that. There are probably quite a few others that are better.

    Just out of interest, would you think the Irish health service is even approaching an acceptable level?



  • Registered Users Posts: 1,533 ✭✭✭kaymin


    Because it is not based on negotiation or anything, rather it is based on whether you are part of the PS club or not, the PS seemingly forgetting how their salaries are funded.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    I would suggest you start a different thread on the health service.

    But this thread is about public sector salary and staffing. Then we find german health system has exactly this same issue.



  • Registered Users, Registered Users 2 Posts: 12,449 ✭✭✭✭Flinty997


    Well it is. It based on collective bargaining. If you want individual accommodations' that the private sector. THere are exceptions in the public sector, but most people won't fall into that.

    No idea what the relevance of funding is to this discussion.



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  • Registered Users, Registered Users 2 Posts: 704 ✭✭✭lostinsuperfunk


    [quote]Wow, so salaries are based on nothing more than public service tenure rather than experience and knowledge in a specialism?[/quote]

    As far as I know this policy was introduced after the crash in order to keep the overall public sector wage bill down. It was nothing to do with unions or collective bargaining. Existing PS staff were already on a scale so the state was already committed to paying their current salary and any future increments due, so nothing could be done about that. However, the overall wage bill could be reduced by forcing new entrants to the PS to start at the bottom of the scale.

    It has had unintended consequences, making it harder to recruit experienced staff nowadays.



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