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Revolut Megathread.

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Comments

  • Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    Yeah sounds like you're doing a bank transfer instead of topping up by card.

    You should have 3 sections on the top up screen.

    - Linked Accounts

    This is a bank transfer. It gets transferred via SEPA which can take up to next business day, but usually executes in 2-4 hours ish, depending on the time you did the transfer. If the Irish banks ever get around to supporting SEPA Instant, this will then take seconds (Revolut supports SEPA Instant already).

    As this has your bank logo and current account number listed, it's easy to think that it's the best option to do.


    - Linked Cards

    This is topping up via Debit/Credit card. You will need to confirm your CVV and probably approve it in your banking app/via SMS, depending on your bank's fraud rules. This is instant.


    - Other

    This has loan and Google/Apply Pay. Using Google or Apple pay is also instant. I prefer this method as it doesn't need me to approve the card transaction in the AIB app, and I don't need to enter the CVV.



  • Registered Users, Registered Users 2 Posts: 3,337 ✭✭✭jasonb


    Apologies if this is a stupid newbie question, but when I click on Credit Card to apply for one, it just says it can't be done at this time. Any ideas how to move this forward? Do I need to be a member for a certain amount of time, or what criteria do I need to meet?

    Thanks!



  • Registered Users, Registered Users 2 Posts: 68 ✭✭GoodGamerGuy


    Yep I did twice and they say that they can't give ETAs on when it will be done for me.

    Email says approximately 2 months so hopefully comes soon



  • Registered Users, Registered Users 2 Posts: 5,830 ✭✭✭masterboy123


    I wish to receive a payment from Ireland to my Revolut account.

    They are asking for bank address, swift code/bic and sort code. Any idea what to write in these categories? I have all the other details.

    Thanks



  • Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    From another Irish (or anywhere in the SEPA Area) account you should only need your IBAN, but the details are below:


    Address:

    Revolut Bank UAB (Irish Branch), 2 Dublin Landings, North Dock, Dublin 1, Ireland

    SWIFT/BIC:

    REVOIE23 (this is in your app under the IBAN)

    Sort code:

    990360 (first 6 digits after the 4 letters in your IBAN)



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  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    In my joint account the recurring payments section has gone? When I try to set one up I can make a a one off payment but the little clock symbol doesn't appear?

    Works on my sole account but not joint?

    Anyone else?



  • Registered Users, Registered Users 2 Posts: 5,830 ✭✭✭masterboy123




  • Registered Users, Registered Users 2 Posts: 5,830 ✭✭✭masterboy123


    Is account number the last 8 digits from the IBAN?



  • Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R




  • Moderators, Business & Finance Moderators Posts: 10,443 Mod ✭✭✭✭Jim2007


    By convention it should be, but not necessarily I have seen situations where it is very different.



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  • Registered Users, Registered Users 2 Posts: 6,466 ✭✭✭corcaigh07


    Apologies if this has been covered already, do we HAVE to provide Revolut a PPS number? Threatening disruption to service if not provided.



  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    They have a legal obligation to report your account activity to their financial regulator who then report it to the revenue for money laundering and tax evasion reasons. So no you don't have to provide it but then they may stop providing you account services 😀


    Edit: just to add its to do with it being considered a non resident account. Unsure if the Irish Iban changes that now...



  • Moderators, Business & Finance Moderators Posts: 10,443 Mod ✭✭✭✭Jim2007


    They are obliged to comply with relevant MLA and they are not obliged to do business with you. So if you fail to provide the requested information you can expect that they will freeze your accounts and report you to the authorities. At that point, as you will be the subject of a criminal investigation they will be unable to discuss the matter with you nor release the funds until they are instructed to do so by the authorities and that may take some time.

    Having worked with a few people who found themselves in that situation, I can say it is definitely something to be avoided.



  • Registered Users Posts: 529 ✭✭✭Cookiee


    I never filled it in and was never asked for it, in fact, I went to the app now to see can I add it, and there's not even an option to do it, I suppose they'll ask when they want it. But yeah if they ask you'll have to give it to them unless you close your account

    Edit: actually I found where it would go in the app, under 'tax residence' however mine says 'none' and they've never asked me for it, customer since 2018



  • Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    Any idea what causes that?

    I have seen situations where the Sort code is different (sub branches using their parent branch's sort code in the IBAN for example) but I've never seen the account number be different.

    Would imagine its mostly a legacy issue, so in Revolut's case I'd imagine they should all be using the proper convention?



  • Registered Users, Registered Users 2 Posts: 8,166 ✭✭✭Tow


    You are probably seeing it with BOI accounts. There was a bug on their mainframe when they initially generated IBANs for customers. They used the wrong sortcode field, which contained the original sortcode of the branch the account was created in, not the current one.

    The IBANs were generated and printed on Statements long before SEPA, no one noticed until it was too late. I believe both IBANs should now work for the affected accounts. It caused 'fun' in the early days of SEPA.

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    Yep, it is BOI ones I noticed on. Noticed the difference between IBANs and Sort Codes on a few statements from customers in work and went digging.

    I can only imagine the fun that caused when SEPA was being rolled out! From speaking to colleagues who worked there back in the day, that sounds like a very BOI thing to happen!



  • Registered Users, Registered Users 2 Posts: 5,830 ✭✭✭masterboy123




  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Price increase for standard customers who go over the 1000€ exchange limit in 2 month time:

    Currency exchange fees

    For Standard customers, currency exchange fees will remain the same up to a fair usage limit of €1,000 per month. For exchanges above this limit, our fees are increasing from 0.5% to 1%. Weekend rates aren't impacted by this change.

    Tap the link below to see the full currency exchange fees for all plans. If you have any questions, please get in touch via our in-app chat.



  • Registered Users, Registered Users 2 Posts: 16,037 ✭✭✭✭niallo27


    What you guys make of the Ultra at 55 a month, seems scandalous jump from 13 for the metal. I do not see much in there to be worth that.



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  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    Anyone else have this problem on their joint account, as it is when I make a transfer I have no option to make it recurring and can no longer see a list of scheduled payments

    My first real issue with Revolut and like Irish banks customer service I'm going around in circles.



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    It works for me. When I'm in the joint account tab I hit Send Money and then select a recipient. I can then hit the calendar symbol in the bottom left to schedule the payment and make it recurring

    I can see some of my upcoming payments, but not all. I actually think this might be down to how the recipient setup the direct debit rather than any issues with Revolut

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    Thanks, when I try to send money from sole account the calendar button comes up but not so on the joint account (but it worked two weeks ago).

    I had Ii cancel a DD that was then rejected (which was right) and am wondering if that's causing the issue

    Hopefully they'll fix it soon.



  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    This morning I got an in-App notification that I am off the waitlist for ultra and can try it for 45€/m for 3 month (each) and then 55€/m.

    After the discounted period ends, I can cancel my subscription if I don't want to commit to the 12-month terms.

    And during the discounted period I can at any time downgrade to the standard offering.



  • Registered Users, Registered Users 2 Posts: 3,668 ✭✭✭quokula


    I got the notification about Ultra today. I work from home and I've been tempted to do a few days here and there somewhere like WeWork for a change of scenery so I might get Ultra for a couple of months to give that benefit a try as it looks like it's cheaper than actually booking directly. Doesn't seem like much else to justify the cost of Ultra in there though.



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    It seems to be very heavily targeted at the digital nomad crowd, between the various insurance policies, remote working and airport lounge access

    I can't really see it catching on beyond that

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 305 ✭✭cagefactor


    The airport lounge pass is 429$ by itself so if someone is buying those separately it may have some value. Otherwise the cashback is same as Metal, i.e useless.



  • Registered Users, Registered Users 2 Posts: 3,337 ✭✭✭jasonb


    I signed up to Revolut a couple of weeks ago, using a link that gave me 3 months Premium for free.

    Since then I keep getting email from Revolut saying I can earn a €10 reward if I use the card on three different days. I have earned €20 so far, and just got another offer so will earn another €10 in the next couple of days.

    The first time I got the offer I assumed it was a once-off Welcome to Revolut offer, so I'm surprised to get another 2 of them. If this normal, and can I look forward to more of them?



  • Registered Users, Registered Users 2 Posts: 25,498 ✭✭✭✭coylemj


    Now that Revolut is an 'Irish' bank, does that mean they will be deducting the Govt levy on ATM/debit cards?

    This levy, not the annual €30 levy on credit cards....

    https://www.revenue.ie/en/property/stamp-duty/other-stamp-duty/financial-cards/atm-and-debit-cards.aspx



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  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Revolut always has deducted the 12 cent per ATM withdraw in the republic if your address is in Ireland, unlike other banks, they do this directly after the ATM withdraw and not yearly. Subject to the 2.50/5.00 max.

    It has nothing to do with being an "irish" bank, it has to do with your address being in the republic, every bank offering cards here has to pay that. Some just don't charge you.



  • Registered Users, Registered Users 2 Posts: 25,498 ✭✭✭✭coylemj


    Interesting. I see there is no charge at all if you never use the card to withdraw cash at an ATM. That answers my question. I last withdrew cash with the Revolut card when in the UK in Feb. 2020, just before Covid.

    In relation to the ATM/debit card levy, there are three scenarios...

    1. Use the card only for ATM withdrawals (no debits): 12c per ATM withdrawal, capped at €2.50 p.a.
    2. Use the card for ATM withdrawals and at least one debit: 12c per ATM withdrawal, capped at €5 p.a.
    3. Only use the debit facility i.e. no ATM withdrawals - no levy.


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Also, it's only ATM withdraws in the republic, not outside the republic that trigger the 12 cent.



  • Registered Users, Registered Users 2 Posts: 25,498 ✭✭✭✭coylemj



    Thank you, that explains why I've never seen that levy on my Revolut account. My only ATM withdrawal ever was from a Yorkshire Building Society ATM in Chester. The Revolut app immediately informed me how much (in Euros) was debited from my account so I put the sterling amount that I had just withdrawn into the XE app. Which told me that I was charged the grand total of 1c on the transaction.



  • Registered Users, Registered Users 2 Posts: 1,737 ✭✭✭larchielads


    Hi guys cant get thru to an agent on revolut so i said id ask here. I set up joint account for meself and herself. Shes added the virtual card to her google wallet but she cant use the virtual card when at the shop. She can access it on her app , can transfer funds to it but and all the rest but cant use it at the shop. Any ideas as to why?



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    Is the card frozen in the app maybe? Or maybe the security settings have disabled tap and pay?

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users, Registered Users 2 Posts: 1,629 ✭✭✭Gooser14


    I was doing a transfer to another account (have previously transferred to the account without problem) today & it was frozen as the receiving account was deemed suspect. I then had to go through a process to confirm the receiving account was safe before the transfer went through. I haven't seen this before but it seems to be a very security feature.



  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    If the account is for a competitor (like wise/atantic money etc.) than expect to see that all the time, watch the video, acknowledge you understand the risk, watch the second video and then finally you can send.

    The AI deems a lot of transactions as suspicious these days and make you go through additional info again and again.



  • Registered Users, Registered Users 2 Posts: 1,629 ✭✭✭Gooser14


    The transfer was to the Revolut account of a family member. I have made transfers to the account at least monthly for nearly two years.



  • Registered Users Posts: 168 ✭✭mileycactus


    The switch to Irish IBAN is a complete disaster. Can’t send money from USD E*trade to revolut and the Lithuanian IBAN is no longer valid. Seems to have been completely rushed on the Revolut end without proper setup. From bouncing direct debits to BICs not been recognised it’s been a car crash. Looking for interim solution, is N26 favourable for USD to euro or anyone recommend an alternative? Thanks



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    Did they say why the Irish IBAN isn't working for the transfer?

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Wise will give you a local US $ account you can use, still going to cost you the e*trade wire transfer fee but is quick and you can than easily use the money from there and the rates are not too bad either.

    Unfortunately, with the move from Revolut UK to Revolut Bank UAB most of us lost the local US $ bank account and now all we can do is use the IE IBAN as multi-currency account.

    REVOIE23 as BIC should work for e*trade in combination with your new IBAN.



  • Registered Users Posts: 168 ✭✭mileycactus


    No, they are very light on details but assure me the issue has been identified and the issue is being worked.



  • Registered Users Posts: 168 ✭✭mileycactus


    it should work but doesn’t. Revolut have looked into and it’s clearly a problem their end as the always send you running to the other bank to fix but not in this case.


    thanks for the wise rec… will look into



  • Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    Are you not able to set up the Wire details at all, or you can set it up but the actual wire transfer fails ? I was not able to add Revolut to eTrade as it did not recognise the new BIC. I tried again yesterday and this time it allowed me to add it and also accepted the IBAN. I have not actually executed a wire yet though.



  • Registered Users, Registered Users 2 Posts: 8,166 ✭✭✭Tow


    The new Irish BIC is not SWIFT reachable BIC, it ends in a 3.

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • Registered Users Posts: 168 ✭✭mileycactus


    Same here, was only recently able to add details and when executing a transfer it bounced back



  • Registered Users Posts: 168 ✭✭mileycactus


    Not really sure why a “3” matters but that sounds like a forever problem unless they change the BIC?



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    It's available on the Swift website, so I'm not sure that's true

    https://www2.swift.com/bsl/?bicSearch_bic=revoie23

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    You can always do the XXX after the BIC which for some of our US based banks seams to do the trick when they don't get the right number of characters.

    Some Us banks expect Bank Code / Country Code / Location Code / Branch Code so the XXX as Branch code works.

    But if the payment bounces once it's received by Revolut, that clearly, it's on their side but it would surprise me if Swift payments don't work, that is a large part of their business.



  • Registered Users, Registered Users 2 Posts: 3,337 ✭✭✭jasonb



    Sorry to quote myself, but I just got another one of these email. Basically, since I signed up, every Wed I get an email saying "make that first card purchase" and if I use the card on three different days within the week, I get a €10 reward. As it's happening every Wednesday, this will be €40 they've given me. I presume this shouldn't be happening every week? Not that I'm complaining!



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