Switching electric/gas providers (see first post for links)

no but if you are sure that is what happened then chase it up

Is the “BWG offer” for electricity & gas?, I only have electricity!

No Electric Ireland, have emailed them now, will update when they respond.

I am wondering if its a case of you coming off a fixed plan and then say you dont ring up in time, they default you to a smart meter plan based on your meter type. That would make alot of sense on how this is happening. (not that its right)

In that scenario the pool of customers getting f*cked is much larger than just switchers.

We were out of contract for 3 months after smart meter installation and Bord Gais didn't move us off MCC01. Called Flogas during the switch to tell them they better confirm it, or we will go mental.

Yeah, I signed up on the 28th and haven't heard anything from Flogas bar the confirmation email too.

But I got an email from Airtricity (my current supplier) this morning saying that they're arranging my final bill as I'm switching, so something is obviously happening in the background!

Never heard that excuse before, of course it's complete rubbish they're trying to keep your money simple as. Changing providers while in credit is always messy.

I've spent the last half an hour going through each PDF bill for the last year, and unfortunately the PDF bills do show that rather than being in credit for €200, we currently owe them €100. So the PDF bills are correct, and the website information was incorrect. Very annoying, but we will still make this money back with the switch, it will just take a few months longer to make it back. And I've learned a valuable lesson to actually use the PDF bills only to keep track, and not the website, even though I thought I was already doing the right thing by keeping an eye on it.

Of course, this also makes me happier that I'm switching. I had emailed Flogas about the switch, and they replied to say that the Gas is done, and the Electricity is in progress. I've asked them to confirm Rates and also the date the Gas switched over.

The most frustrating thing about all of this is how the onus is on the customer to keep on top of all this and check everything. At least I have a good head for figures and can figure it all out! Other customers could really struggle trying to decipher all the bills.

https://letmegooglethat.com/?q=bwg+foods

im currently with electric Ireland & in credit a fair bit (€500+) thanks mainly to the credit that the government gave us, my contract expires on 10th August, if I was to move to the BWG offer, what will happen to all that credit?

after you have paid your final bill you will have to contact them and if you have bank details with them then it will be sent to your bank or if not they will issue a cheque within 14 days of refund request

I signed up for the BWG dual fuel offer on 22nd June. I got the confirmation email that my gas account was switched today, and a letter confirming my DD mandate and new electricity account number shortly after applying online.

I've registered on the online portal which can take 10 days to activate.

I've already had final bills for both gas and electricity from EI so now just need to chase up a small credit on my electricity account.

Yep, €50 to drop them like a hot snot and sign up to someone else. If the prices drop at all its simple to do a quick check to see if its worth the breakage fee. coming into the winter months where those of us on heat pumps it would be a no brainer.

Are there no cashback deals anymore?

Have one more month in contract with Flogas and still haven't made a payment between government credits and cashback.