Tesla Model 3 and Model Y Waiting Room and Delivery Queries (No referral links)

I'm not sure if you would be getting full grant , I would wait for updated order agreement. Yes the car could be expected to deliver soon as good amount of inventory has just been updated. Also do make sure to use referral to get purchase benefits.

A vin assigned indicates that a specific car is complete and matched to your order. VINS don't normally get assigned/communicated to customers until a few weeks away from delivery.. My instinct is that your car is most likely in Inventory or else on ship .. There is a ship carrying Tesla's on route to Europe arriving Zeebrugge 23rd July. If you have a VIN try use this link and enter your VIN and it will indicate if your car os on that ship or not which may provide better insight.

https://www.hoeghautoliners.com/my-cargo

To be honest I am not sure how you can say this with certainty . Its not order date that defines the availability of grant at higher level, it is approval date. This would mean that Tesla woulf have had to apply for the grant with SEAI before 30th June. Other dealerships may well have done this and in a position to confirm to your mate.

I believe the cars are already on ship which SCHELDE HIGHWAY. It's due to arrive by 12th July at Dublin port.

I got a vin today and mine is on the hoegh boat. Have a 29/7-14/8 date. Seems ambitious as ship is due into zeebruge 23/7?

Tesla also showed the €5,000 grant on non qualifying vehicles so it could just be another mistake by them.

To anyone collecting a Tesla, well, ever!

Whatever you do... INSPECT THE VEHICLE AT THE DELIVERY CENTER!

The staff will say things like "oh there's nothing we can do if there's an issue so take it home and open a case on the app". However, if you happen to live or drive more than 160km before you notice an issue it's "tough luck" from Tesla!

By the time I drove home I had used up 80km or so, and 80km isn't that much driving in a week (one trip to family put that away).

So especially if you don't live in Dublin, inspect your car and demand there and then at the delivery center to have your case opened there and then. Don't let the excitement get to you on the day. Tesla are great cars with a snakepit of a customer service!

End of rant!

My point is, inspect inspect inspect on the day. Open the support ticket BEFORE you drive away thinking you can open it when you get home. Because you can't if you don't live close by as it's too late according to Tesla.

This is in contradiction to what the delivery staff say, no matter what Tesla pays them.

I would agree with opening a ticket on the app before leaving if you notice the issue. However, I had an issue I only found later and Tesla sorted it no problem

I have had a relatively good experience with Tesla service in the 6 weeks since I've had my car. About a week or two after picking up the car, I noticed that the plastic trim (rocker cover I think?) on the underside of the drivers side had been scratched all along and was split all the way along. It was definitely nothing I did to the car in the time I had it, and it must have happened pre collection, but I hadn't got down on hands and knees and looked underneath when collecting.

I had over 1000km on the car at this stage I think. I logged a service request, and Tesla changed the part out without any issues.

While waiting for that service appointment my drivers seat then developed a really annoying creak in the backrest. Makes a noise when I shift in the seat or go over bumps - cant replicate it in the passenger seat. So I added that to the first request. They put some felt tape in the seat somewhere, but it did nothing so they are now going to replace the drivers seat for me. I am just waiting on an appointment now while the part is on order.

I had hoped it would be a mobile request but they cant do it, as the part wont fit in the mobile techs Model S to transport to my house!! So ill go up there and get it done. One of the service guys called me to go over the request, really nice guy had loads of time to discuss my concerns.

While its annoying that I have to replace a seat after just 6 weeks, these things happen I guess. They seem fairly proactive in getting the issues sorted though, but its a pain to drive a 300km roundtrip to the Tesla service centre again though!

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I collected my M3 two weeks ago, and while there was no problems with the vehicle then, I’ve since had 3 separate black screens were the car wouldn’t drive for a few minutes until I pressed both buttons and waited for it to reset. I reported it by phone and received a case number by email and am awaiting a callback from the service team. Just wondering has anyone else had a similar problem.

I have had the same issue - black screen when stepping into the car in the morning for two consecutive days this week. Once resetting the infotainment system, the screen would be fine for the rest of the day, but will go black again the next morning. Not sure if it's a software bug.

I think you can still shift the gear but just wouldn't be able to see it on screen.