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Broadband switch deals

2456727

Comments

  • Registered Users, Registered Users 2 Posts: 678 ✭✭✭feargantae


    Put your name in Irish, use your middle name, switch surnames with your partner etc. They really don't seem to care all that much and there's nothing to say you haven't just moved in and want to set up service.



  • Registered Users, Registered Users 2 Posts: 3,785 ✭✭✭Irish Gunner


    Currently out of contact with Virgin and have tv and home phone with them. Was a new customer and rang cancellations and not entertaining me. Curently on 500 with Virgin and not sure whom else provide this? Dont think we can get Sky as believe need phone line in ???

    Also if I change account to Mrs Gunner do they issue a new Modem as have existing one bridged and dont want to muck around with new one. Also any loss of service if changeover ?

    Going to try ringing Virgin again see if I get anything better



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    @Irish Gunner gunner if mrs gunner joins up and they issue a new modem i do not think there is anything to stop you returning the new one

    if you want to see what is available for you then use a price comparison site, sky have an option to enter an eircode too


    some companies get a kick up the hoop if you get onto cancellations and say you're leaving

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 3,785 ✭✭✭Irish Gunner


    Just rang Eir not available in my area so would say the same for Sky so its Virgin or nothing !!!

    If Mrs Gunner rings for new account and they can see existing account already at that address that would not cause an issue?

    Going to try ring them again and see if I can get any better deal with them



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    i have given a company notice to quit and then a day or two before termination get the other half to sign up as a new customer using maiden name etc, i was doing it for years with sky and also th internet and never had any issues apart from eir couldn't accept one of my email addresses but i gave another random one and it went through okay

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 678 ✭✭✭feargantae


    Put your name in Irish (or English!) and sign up again. If you've Revolut/N26 etc you can use that IBAN for it to be a brand new account. If you get the Mrs to sign up there's nothing to say that (God forbid!) you've just separated and she's beginning to put things in her name which is why the surnames are the same. You'll be grand



  • Registered Users, Registered Users 2 Posts: 3,785 ✭✭✭Irish Gunner


    ok the best that Virgin can give me is €84 for 9 mths and €99 for balance. Thats with basic TV, landline and 500 BB

    Was onto Cancellations and they just kept on saying we are the best and that they could see that Eir not available in my area, from eircode!!!

    So our bills come from same Account so if I cancel now and the first week in Aug Miss Gunner signs up with same bank account and same address that be a problem?

    They have me by the !!!! as I have no other options for BB



  • Registered Users, Registered Users 2 Posts: 2,858 ✭✭✭bromley52


    You need to give 30 days notice. I cancelled my broadband and the day before it was due to stop I ordered as a new customer under the wifes name. The new box arrived the next morning. All very easy and no questions asked.



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    that went be an issue based on previous experience and you always have the option of revolut to set it up and then change the direct debit details at a later stage but when setting up a new account they don't generally cross reference previous users or bank accounts, they are more interested in locking in a new 12 month contract

    on a side note do you need the landline and eye p tv could be an option to save money to up to yourselves obviously

    The internet isn’t for everyone



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  • Registered Users, Registered Users 2 Posts: 3,785 ✭✭✭Irish Gunner


    Yeah thinking of cancelling but there are so many devices connected to internet, Huem ring doorbell Wifi plugs just a pain in the A having to do the PW for these again and having to Bridge the new modem.

    We have Eye Pee TV so might cut the cord or maybe just look at getting Saorview pity only has irish channels but rest I can get from BBC and ITV and More 4 if need be. Just cant record them and Eye Pee not the greatest for that and not always reliable but have other ways not for publishing here

    Might see and cancel and then 5 days before get Miss Gunner to call in and see what she can get as a new customer



  • Registered Users, Registered Users 2 Posts: 1,574 ✭✭✭Glencarraig


    This gets better, Rang VF to tell them I was leaving so she says "somebody will contact you to discuss". Some guy rang 2 days later, I wasnt home, wife gave them my mobile number, they never rang, nor did they ring the home phone again, next day I get a text message that they had "tried to contact me on 3 occasions" and could I call them on a number which when I rang was "no longer in service !!!, absolutely pathetic from a company the size of VF. I have no missed calls on my mobile or landline.........pure l ies on Vodafones part. Today the Siro crew came and ran the new fibre cable to the house, install happening on Monday.....that is proper service.......Vodafone........never again !!



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    that's poor service but like with any big company when it goes wrong it goes horribly wrong

    siro is a nice bonus

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 585 ✭✭✭R11


    I'm with eir,contract up 3rd August. Do I still have to give 30 days notice or can the missus sign up again with eir on 4th August?



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    you might have a small overlap of a bill but if the contract is up just change

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 3,165 ✭✭✭Mervyn Skidmore


    Might be an odd question but does anyone know if sky use the same lines as virgin? i.e., all you have to do is swap out the modem.

    We wanted to switch to another provider last year but they said they'd have to drill holes and our landlord refused permission to do this.



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  • Registered Users, Registered Users 2 Posts: 4,260 ✭✭✭Juwwi


    Did you have any problems with eir ?

    Also has anyone had a SIM card from eir ?

    They are offering the SIM card package for €9.99 a month if you have broadband from them ,,seems a great deal but l'm wondering whats the coverage like do they drop calls .



  • Registered Users, Registered Users 2 Posts: 4,260 ✭✭✭Juwwi


    Trust pilot reviews of eir are putting me off joining them .



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    just bear in mind trust pilot is a place for people to vent, people rarely go on that site to leave a positive review

    I was with eir for 12 months without an issue, I haven’t used their sim but I’m on gomo since launch which is eir really and never had a problem either

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 1,072 ✭✭✭jos22


    Sky here use the same line that Vodafone and Eir use



  • Registered Users, Registered Users 2 Posts: 3,165 ✭✭✭Mervyn Skidmore


    Thanks, that's the problem for me, we're stuck with Virgin.



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  • Posts: 0 [Deleted User]


    You could always have Eir run the cables right next to the ones from Virgin that way it won't be as noticeable. I've never told my landlords about getting lines installed and so far have had no issue. If I was in your position I'd not bother asking for permission and just do it.

    There is also another option of getting a 4g or even 5g modem and sticking a 3 pay as you go SIM in it for €20 per month. Alternatively they also do a home internet plan where they will install an outside antenna but that's of course more expensive and requires a contract.

    Post edited by [Deleted User] on


  • Registered Users, Registered Users 2 Posts: 585 ✭✭✭R11


    No problems at all. Been with them a few times,I normally just switch between them and Vodafone every year but that Eir deal with One Big Switch seems to be best value currently .

    I'm also with Gomo,coverage can be a bit crap especially in more remote areas of Ireland but I'm rarely in those places so overall,for €9.99 a month it's fine.



  • Registered Users, Registered Users 2 Posts: 1,173 ✭✭✭BlazingSaddler


    Apologies for my ignorance, currently with Virgin but going to move back to Sky. Is the broadband comparable?, both 500mb deals. We are quite heavy users working from home and 3 kids requirements!! I had Sky BB years ago and it was never as good as Virgin



  • Registered Users, Registered Users 2 Posts: 529 ✭✭✭MentalMario


    I know I gave my tuppence worth already in this thread but Eir aren't a bargain, even at the price-point listed here.

    I've had numerous issues with them.

    After reading some of the replies in this thread last week, I stupidly mellowed my opinion of them, and signed up via a different offer to this one. Via a an Eir employee that called to the door.

    Mother of God, within 24 hours of signing up, it was the same bullshit that I put up with a few years back so I cancelled yesterday. Issues with everything from install fees to other costs, to blatantly told lies at the doorstep. They were as unhelpful as a few years ago when trying to sort it out.

    Eir, as a company, are the f*ckin' pits. I honestly didn't actually think it was possible to dislike a company as much as I dislike Eir. I'd gladly pay one of the other providers an extra €5 per month, or more.

    Another thing to consider here too. The €35 jumps to €70ish after the 12 months are up. I see Vodafone are offering €40 flat fee with no increase after the 12 months now too. No messing about with ringing around to save a €5er a month. That to me is a better bargain than dealing with Eir. Sky are doing €35 per month too via Bonkers.

    I'm sure OmegaGene will be on to defend them again soon but hopefully the above stops at least one person from signing up to them.

    If you're in doubt, give "Conor Pope & Eir" a Google search.



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    I am not going to defend anyone only my wallet and hopefully help others save money whoever they choose to deal with, I’m a Vodafone customer paying €35 a month for the year with €99 credit and then I will move again to whoever is the cheapest



    one thing I would never do is sign up with a cold caller at the door who’s going to say anything to get people signed up

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 12,680 ✭✭✭✭TheDriver


    I concur, never trust any doorsteppers.

    What's the story with VF same price announcement? Sounds like you still have to recontract which means ring up like now? Except now you can't look for new customer price



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    Anyone can find poor reviews of any company and not everyone’s experience will be the same


    https://uk.trustpilot.com/review/www.vodafone.ie

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭IrishHomer


    My Vodafone bb is going to be out of contract in 5 weeks. Intend on contacting them next week giving them the months notice to end. I don't want to get caught with a high out of contract bill. Iseminder on my phone each year



  • Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭IrishHomer


    An example of how bad Eir are. Few years ago I ended the contract and I was asked to return the router. I immediately returned it but they still billed me for the router. Eir are unbelievable bad I've lots stories about them.



  • Registered Users, Registered Users 2 Posts: 3 jaymDublin


    Planning to move to Sky from Eir, how reliable is their 500mbs service? Does sky have similar CPI annual price increase policy like Eir and Vodafone, I don't see any info in their site? I am planning to go for 24 month contract if the price is going to be the same 35 euro without any increase for 24 months.

    Eir 34.99 for 12 months and will have annual price increase 8% (based on 2023) on full price 75.99 calculates to 6.07 increase. Vodafone 40 for 12 months and will have annual price increase of 11.2% on full price which is 40 (if it stays the same) which will be 4.48.



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  • Registered Users, Registered Users 2 Posts: 208 ✭✭shalom


    Hi, I am currently with Sky 1 gb for €40 a month and never had any issues. The year before that I was with Pure 500mb for €40 and I never had any problem with them. I am now thinking of moving to Virgin 2gb for €64 a month. Has anyone any experience of this and how are virgin in general? Thanks



  • Registered Users, Registered Users 2 Posts: 12,680 ✭✭✭✭TheDriver


    Excuse my query but why bother with 2Gb? Surely 500 is enough for any household?



  • Registered Users, Registered Users 2 Posts: 243 ✭✭Stillnotworking


    Has anyone gone with Digiweb or feedback on them. Seems they are on the eir Cables also, always thought they were satellite only! Sky wont come down under 40/PM and dont want to go back to eir! Thanks,



  • Registered Users, Registered Users 2 Posts: 13,464 ✭✭✭✭Snake Plisken


    I've been with Eir fibre for nearly 2 years great service and never had any issue, will have to move to one of the other providers and not sure which, wasn't there some issue with over selling by Vodafone and issue on their back haul causing slowdown during peak times or have they resolved that bottleneck



  • Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭honda boi


    Got a Vodafone bill of €58 this month the other day!!!

    Forgot my contract expired last month!

    Been paying €40 a month for a year

    I see now it's time to switch, I see pure telecom and sky are doing €30 a month for broadband.

    Speeds are only like 30mbps which seems to be the best available.

    Never switched before, I work from home so does anyone know if there is any down time when switching ?

    Who's hardware/customer service would be better? Sky or pure telecom?



  • Registered Users, Registered Users 2 Posts: 6,957 ✭✭✭DopeTech


    If you currently have fibre to the home then there should be no down time with moving to either. If both are offering 500mb for €30pm then I would go with pure telecom but sky is a very close 2nd. I've had no issues when with either.



  • Registered Users, Registered Users 2 Posts: 33 Funky_Corsa


    Don't go near them. Constant outages and they only seem to work office hours. Any issues on a Saturday evening, and you'll need to wait until Monday to talk to them. Some outages are 24 hours or more.

    Used to be a good company, but gone to the dogs.



  • Registered Users, Registered Users 2 Posts: 477 ✭✭askU


    Eir router I had 2 years ago had poor range.

    Went with Vodafone and router was way better.



  • Registered Users, Registered Users 2 Posts: 208 ✭✭shalom


    I guess it is, but why not if it is available? Otherwise, I don't buy much for myself or spend excessively on 'stuff' and I like good broadband. I use the internet a lot.



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  • Registered Users, Registered Users 2 Posts: 6,782 ✭✭✭Damien360


    I’ve moved from virgin to Vodafone Siro yesterday. VF now active on my line. Virgin wouldn’t bring down their price for 360mb from 71.50 per month. So I cancelled and during that process they offered half price for 9 months plus upgrade to 500mb.

    VF is 50 per month for 1gb plus 5 for phone line. We are mostly wireless so the speed is not all that important for me. We won’t reach the headline speed on wireless. It’s price.

    Both are subject to usual price increases.

    I was with virgin well over 10 plus years and can’t complain one iota about the service but they just are too expensive. I tried bargaining months before pulling the trigger but they have no record of this and don’t seem to understand how far outside the competition in pricing they are.

    Next up for the chop is sky tv. 46 a month is too much for what we view. Cutting the cord is the plan.



  • Registered Users, Registered Users 2 Posts: 1,842 ✭✭✭keano25


    I'm with Eor, bill up to €68 now from €45 sign up awhile back, how do ni go about switching to my wife's name?


    Do I cancel and get her to 're sign or something?



  • Registered Users, Registered Users 2 Posts: 12,680 ✭✭✭✭TheDriver


    I see your point but unless you've a home server or uploading video professional files, you're only spending more to get bragging rides ie I got 2Gb BB everyone.

    I used to have 1gig BB via Siro and realised there was no point having it, esp as I had to pay more over 500. Now I just switch annually for my 500 connection.



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 1,668 ✭✭✭Gooser14


    Both eir & VF now increase their prices in April each year by CPI + 3% on the full plan price. This year the VF increase was just over 11%. I done a deal with VF in Feb for €35 pm & it jumped to over €42 pm in April.



  • Registered Users, Registered Users 2 Posts: 12,680 ✭✭✭✭TheDriver


    From now on, VF should have their "full price" as the 45 rather than plans facing a discounted rate



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  • Registered Users, Registered Users 2 Posts: 2,858 ✭✭✭bromley52


    Sky essentials is €10/month and gives the basic Irish channels plus a good few others with the recording function.

    It will work on the Sky HD box but they will try and tell you that you need the Q box if you don't have it.



  • Registered Users, Registered Users 2 Posts: 10,204 ✭✭✭✭OmegaGene


    for that money you can source nearly every channel in the world with catch up and record functions

    i do not condone such a thing but it is widely available

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 1,089 ✭✭✭nhg


    Are there any Sky Broadband deals with sky for existing customers - had TV & Broadband for years but now Broadband only, no contract…..

    Very heavy Broadband users between remote working & an online gamer in the house…. Thankfully very rarely an issue - not enough to even have to ring them… Hence don’t want to leave but it’s now €60 per month

    Might have to ring them with the auld ‘I want to cancel my subscription’ line…

    Post edited by nhg on


  • Registered Users, Registered Users 2 Posts: 2,977 ✭✭✭rocky


    I'm with Digiweb fibre on the 1Gb package that is now 60 euro a month. I had an Eir rep at the door this week promising 44 euro a month for 2 years if we go with them. Not sure about the hassle of having a second fibre installation, but got me looking at the possibility of switching the Siro fibre with a different provider for cheaper.

    Is it worth calling Digiweb for a discount, or can I sign up in wife's name for new customer discount, any experiences with this?



  • Registered Users, Registered Users 2 Posts: 1,574 ✭✭✭Glencarraig


    Just signed up for Digiweb 1gig fibre plus home and mobile calls for 39.95 for 12 months, rang Monday, fibre cable run from the ESB/Siro pole on Thursday and final install next Tuesday, cant argue with that



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