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ESB eCars

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Comments

  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    Minimum balance is back to €5

    "In response to customer feedback"

    Customer complaints more like 😂

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 186 ✭✭Fantana2


    E cars even listening to the grumps about min balances.

    +++

    Dear EV Driver, 

     

    Following our previous correspondence regarding a change to the minimum account balance required to start a charge, a number of drivers experienced difficulties charging due to the minimum balance increasing from €/£5 to €/£20. In response to customer feedback, this will revert to €/£5.  

     

    This change will come into effect immediately. We apologise for any inconvenience this may have caused. 

     

    To reflect this, the pricing terms are available at https://esb.ie/what-we-do/ecars/price-plans.

    +++ 

    6.96kwp South facing



  • Moderators Posts: 12,374 ✭✭✭✭Black_Knight


    Also wrote to them asking about the minimum balance. Ecars reverted it

    Following our previous correspondence regarding a change to the minimum account balance required to start a charge, a number of drivers experienced difficulties charging due to the minimum balance increasing from €/£5 to €/£20. In response to customer feedback, this will revert to €/£5.  



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    I was just wondering if that was partly because of the letter

    Nice to finally get a win for once 😁

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Moderators Posts: 12,374 ✭✭✭✭Black_Knight


    Anecdotally i've noticed Ionity busier than ever before (I guess Ionity have deals with dealerships, and the price difference isn't as jarring anymore).

    Applegreen also ramping up:


    EasyGo ramping up too (don't ask me where those tethered AC units are):




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  • Registered Users Posts: 6,727 ✭✭✭zg3409


    I expect they had hundreds of failed charges where people gave up due to incorrect minimum credit. It looks like you need to manually top up and change settings in app.yourself to charge without issue, at least that was my experience.

    Post edited by zg3409 on


  • Registered Users Posts: 2,113 ✭✭✭notahappycamper


    Noob question. Charging at an ecars AC point. The e-tron has reached the 80% set limit. Do I keep getting charged while the car is plugged in or does the billing stop once the charge limit on the car has been reached? I also started the charge with the Audi charging card.



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    You'll need to check your Audi charging card because they might apply their own overstay fee

    In general, you should move your car if it's charged and free it up for someone else

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 1,082 ✭✭✭silver_sky


    Tried to charge at the HPC in Kimmage and only getting 26kW. Is there a site limit there? car had preheated but even with a cold battery should have gotten more. Even with a cold battery it should be more. Model 3 RWD LFP 60kWh.



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    Was the SoC high? Although I'd expect more even above 80% SoC

    Definitely sounds like a site limit, although it could be temporary.

    I get the feeling ESBN can quietly throttle the chargers, possibly to the site's grid limit

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users Posts: 6,727 ✭✭✭zg3409


    We're other chargers next to it in use? What time of the day was it? Chargers with limited grid supply can be set to a lower maximum and possibly newer ones can vary depending on the power available. Those chargers with 4 cables also load share across sides. Sometimes modules inside the charger can be broken and this can impact speed too. Often there are 4+ separate modules any of which could break.



  • Registered Users Posts: 1,082 ✭✭✭silver_sky




  • Registered Users Posts: 12,819 ✭✭✭✭mfceiling


    I've used that one before and gotten slow speeds on it. I emailed them and they said it's a high powered charger and it was the cars fault. I don't believe that as I had a low state of charge and had preheated around 15 minutes before arriving there.

    I used the supercharger yesterday at Sandyford with around 5 minutes of preheating and got 172kw almost immediately at 30%.



  • Registered Users Posts: 9,306 ✭✭✭markpb


    eCars always blame the car. To be fair, that’s probably the correct answer a lot of the time but it’s no help when it’s definitely not the right answer.



  • Registered Users Posts: 720 ✭✭✭tommythecat


    Ive charged there a few times and gotten 135kw out of it.

    4kwp South East facing PV System. 5.3kwh Weco battery. South Dublin City.



  • Registered Users Posts: 21,989 ✭✭✭✭ELM327


    LFP batteries do not like cold. If you drove there without a 2 hour motorway or yolo drive beforehand, or without setting preheating, I'd expect a max of 50-70kW. I get 70kW on ionity with no preheating up to a max of about 130-140 if I preheat. Even with an hour of motorway before, 70kW is possible in cold. These are not like li-ion standard, li-ion lfp is a different chemistry



  • Registered Users Posts: 15,341 ✭✭✭✭AndyBoBandy


    As expected;





  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    Damn, the Ecars chargers there were crap but the more chargers the better

    Hopefully soon Applegreen put extra chargers in where the Ecars spaces are now

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Moderators, Motoring & Transport Moderators, Regional East Moderators Posts: 7,970 Mod ✭✭✭✭liamog


    Can't see it happening for a while. I expect Applegreen to upgrade Castlebellingham after the superchargers are removed



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    I suspect you're correct, the Applegreen chargers there are still a single unit, so we're back down to SPOF on the M1

    Roll on Ionity Belfast, at least we'll have reliable charging in NI (never thought I'd say that 😬)

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users Posts: 7,109 ✭✭✭10-10-20


    Yeah, I used to just connect up to the eCars chargers while everybody else was eager to use the new AG ones. Suited me fine with my Kona and 75kW recharge limit. Can't do that now - I'll have to join the queue with the rest of the plebs. 😂



  • Registered Users Posts: 6,727 ✭✭✭zg3409


    Very little notice, that's a disaster now on the M1. Expect queues over bank holiday and general chaos. I expect the physical units will be there for a while causing confusion. Missing units on app will cause more confusion. Things are getting worse before they might get better.



  • Registered Users Posts: 7,109 ✭✭✭10-10-20


    I pulled the units out from OpenChargeMap earlier, for what it's worth. OCM does get used by some of the navigation providers, such as ABRP. Normally the providers sync to their DB via API once a week.



  • Registered Users Posts: 6,727 ✭✭✭zg3409


    According to plugshare app entries for some of these sites some of these are already powered off with no advance notice.





  • Registered Users Posts: 6,727 ✭✭✭zg3409


    And south since 17th July. Maybe they just gave up fixing them recently but bad form to have no announcement and no attempt to fix.



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    Might be that someone hit the E-Stop and never disengaged it. I've had to do it a couple of times when the charger sh!t the bed and locked the connector into the car. I always remember to switch it on afterwards

    Also heard of a few people ending charging sessions that way, they must have some selective sight to miss the "emergency" part

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 3,542 ✭✭✭wassie


    I tried Lusk Southbound week before last and it was dead. Seems they basically stopped maintaining them a while back when they went offline.



  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    I'm guessing they ran out of parts and didn't want to order more if the chargers were going to be removed soon anyway

    Still bad form, they could have decommissioned the chargers anyway and replaced them with newer units if they ended up staying in those sites

    Of course if they decommissioned them they'd have to report fewer chargers in service, but if they're broken then it can be swept under the rug 🙄

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 6,727 ✭✭✭zg3409


    I suspect they did not bother to fix them knowing they would be taking them out a couple if weeks later. A paper sign on the charger would be the least they should have done, along with flag them in the app as broken. I expect they may be removed this week. If not broken they can be used elsewhere.



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  • Registered Users Posts: 11,372 ✭✭✭✭the_amazing_raisin


    Some positive news, looks like an 8 car hub might be planned for Blanchardstown shopping centre

    https://planning.agileapplications.ie/fingal/application-details/95289

    The application doesn't mention Ecars specifically, but the picture of the charger and graphics for the spaces match what they'd normally do

    I suspect this hub will get plenty of business from people in the area looking to charge, the current chargers there seem to always be busy

    Not sure if they'll get a lot of people pulling in from the N3 though, traffic around there is usually pretty bad and they'll have the option of the Maxol charger in Mulhuddart soon. And the Airtricity hub in the middle of nowhere in Ballycoolin, if they're willing to chance it

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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