Virgin Media Cancellation deals

Did you ever fix this? My work laptop is the same - Work IT said some settings need to change but the settings don't exist in the Hub 4

Have you tried other providers websites? Ftth could be available via siro. Easiest in the end to go as a new customer.

Looking like I have to sign up with Virgin for broadband, want to go with Eir but in a new build estate and seems to be an issue with the tagging of the distribution/connection point for the house/estate on the OpenEir network. Eir are in contact with OpenEir but seems to be a slow process.

Another house in estate got Virgin in, see below before and after picture of install in utility room, do you need two boxes with Virgin?

If I get Virgin now, will there be any issue getting Eir installed next year in the same location (utility room).

Thanks

In case it helps anyone else, I did this again this year and signed back up as a new customer once the old contract terminated (even before I got and paid the final bill). Got a fright when initial attempts to sign up failed at checkout but I think that was just VM's site as my second attempt (using a different email address to that used last year - which may or may not be relevant) went through even though the final step still reported an error. DPD just delivered the hardware. (Just to note again, there are still no fibre services available in my area so VM or maybe 5G are still the only realistic options). I had a couple of days of VM downtime during which I used my spare 4G router as a basic stopgap. I keep it aside for emergencies and for family/friends when they're is a similar position. 🙂

It's mad how it works isn't it. I've always gotten 9 months or at least 6 months half price.

Just off a call to virgin there. Offered 15 off for 9 months. Wouldn't budge. No.

Said cancel. Ok that's done. Call lasted less than a minute.

Next person calls on the same package gets 12 months half price, 9 months half price, 6 months half price. 🤷

Got sky in on Friday, riming virgin to cancel on Monday. Can I throw out the virgin router, have it years now, can't remember if suposoe to return to them

Anything older than the white hub they'll tell you dispose of yourself.

11 months into a 12 month contract when exactly can you cancel is it a month before end of contract ?

its down now again sick sh1t of it

Surely getting rid of the horizon box would be a huge positive in itself 😆. Yes, you will get a new router, as has been suggested you can change the SSID and password which will give you a seamless transition and you'll get the new 360 box. Do the new sign-up online and it will work perfectly.

Can you power up the new modem (offline), log into it and change the SSID and password to the present one, when the day comes to put it online everything should connect easily.

I'd try getting on to its wireless network and hop through the welcome steps first. Modem mode could be a problem as it might not be available, they seem to be configuring them for ipv6 by default making you ring tech support to get taken off the ipv6. Is it the newest black modem with WiFi 6?

Folks, is vodaphone only available where SIRO has been installed?

I seem to only have the option of VM BB in my area- Rathfarnham dublin and they are screwing us with the price.

I’ve always haggled every year with them but the thoughts of it this year……

You should get the new 360 box as a new customer. That's the route I'd be taking.

Just rang Virgin and ended up cancelling so gone in 30 days, does anybody know if they'll contact me with another offer in these 30 days or is that it done?

I gave them my 30 days notice a couple of weeks back. They've been trying to call me, and I've also received this SMS from them: