Tesla Ireland Court Cases

@SchrodingersCat - "Did you literally bring Tesla to a courtroom where a judge ruled in your favor"

Yep. Fancy dress barrister for Tesla with a potato in his throat plus their Irish MD were there. Elderly judge who recently had a fierce rant against RTE hadn't a clue what supercharging was but ruled in my favour anyway.

I don't tell porky pies dude. Took them to court 4 times, all 4 court cases are recorded by the courts. 2 times they paid up before the court case procedeeded further, 1 time they paid up after the court case proceeded but before the day in court, 1 time it actually went to court before a judge who found in my favour and ordered them to pay me my full claim

I have proof of all of this, of course.

It's not Musk unfortunately, it's the UK based legal / customer service team. And throughout my communications with them I'm always polite. But persistent. Giving them plenty of opportunity to re-consider before it eventually escalates (after several warnings). You'd think they'd pull up my record if there is any issue and look at my history and just go, give that dude what he wants, he will get it any way and this way we will save thousands of euro in wasted time and legal costs. But no, it seems not.

It certainly seems so. And if I come over all negative, I should hasten to add that I've never had any beef with the service organisation in Ireland, apart from lack of spare parts (which doesn't seem their local responsibility) and the Tesla rangers here are simply superb.

So to answer the original question:

No, you did not bring Tesla to a courtroom where a judge ruled in your favor four times. Nor is it true that no "other car ever, electric, diesel, petrol or otherwise" "reach the advertised range", the article states that:

All five Tesla models tested by Edmunds failed to achieve their advertised range, the website reported in February 2021. All but one of 10 other models from other manufacturers exceeded their advertised range.

Again, its posters arguing against the article without having read it, because if they did, they would have found their arguments already discussed.

Personally I'd find it difficult to have a continuing relationship with a company I'd had that experience with. I realise we all view things differently but I would not buy a good or a service from a company that had treated me badly on an earlier issue or ignored me when I reach out for assistance or clarification or anything else.

We all have choices and I like to think that we can mould companies behaviour by how we spend our hard earned money.

We don't have a continuing relationship. I don't plan to buy any cars from them in the future. And my current car is now out of general warranty and there is near zero chance something will go wrong with battery or drivetrain in the 2 years warranty I have left on that. And I most certainly will not go to Tesla for any repairs if I can help it 😁

That said, I never had any problems with the service organisation here in Ireland. It's just that crappy team in the UK that caused all my troubles. And the cars are great and I believe Tesla as a company and the TSLA share have a glorious future (I don't own any shares BTW)

I would disagree re the glorious future for the company if they don't treat their customers with more respect at all stages of the relationship I can see folk looking at other options for their next EV.

Like yourself I can't see me ever buying another car from them in the future unless they become much more operationally mature and stop the incompetence re customer relationships and making small issues worse by their inaction or failure to address properly.

I am currently waiting for a refund relating to a transaction on 25th March of this year, I was categorically advised by e-mail on 6th June that it would be paid in 10-12 working days and had been processed.

This is the 29th July and despite numerous e-mails and webchat requests for someone to deal with it I still have not received my refund.

Latest update is 10-12 working days from yesterday. I'll only believe it when the money is back in my account.

Please dont make unfounded accusations of twisting words. You were asked to clarify your words. If a case is settled out of court it does not go to court. For the same reason, a case number is not evidence that a case went to court. Regardless, even one case that went to court would be enough for a resonable person to consider another brand of vehicle. There are cars out there that you don't have to stand up in court to have to own. Its not a sign that you are impartial to a brand if you are happy to continue using them after taking multiple legal actions against them. It shows the opposite.

A day in court costs more than €7.40. Its a day of lost work or holidays. Thats not including all the paperwork. No reasonable customer would stay devoted to a brand if they had to continuously take legal action against them.

Well this thread is already providing some excellent entertainment 😂

Since this thread is a offshoot of another on, any chance of a quick summary as to why you had to take several cases against Tesla?

I don't agree with this assessment, I think this thread has more to do with peoples experience with Tesla and their Customer Relationship Management (or disregard for)than a dislike of the person at the head of the organisation.

I don't see any evidence on this thread of people who can't separate a product from a CEO, hence my view that this thread is not about peoples views of Elon Musk.

My own example: You owe me money from my trade in

no

yes you do

no

court case filed after weeks of the above

money repaid

More like tradein value 60k plus, new car 54k, financing new car, outstanding finance on old car. They showed the calculations and I accepted based on me getting cash back plus a new car - then tried to backtrack. Took the court case to get the money I was owed.

Some people -like me - traded in older X for new 3/Y and the value of the older X was higher than the new car.

They were genuine cases as far as I am aware, not necessarily out of the box, more like tesla changing stuff on a whim illegally. I'll leave the specifics to Unkel to comment or not, as I'm not sure if they are public domain or not

It was nothing to do with the cars, my Teslas were always fixed under warranty for free and every single time I got a loaner car. Good quality repairs too, can't fault them. And the few times I had a minor problem outside of warranty, the car was fixed for very reasonable money for a main dealer.

Problem was never with Tesla Ireland or their service department. Problem were about not paying back deposits and removing my free supercharging on a whim 14 months into owning the car. Problems were always with the UK based customer service / legal team. Bullying is the word that comes to mind.