Bank App Security

Anyone else being made change there pin and then add a pin for there lock screen to be able to use the app? Both have happened to me in the last week and I'm hoping there's a way around the lock screen pin because i hate them.

Id rather have nothing at all haha. That's how I've always used my phone but finding a few apps lately making you have some form a pin. Pain the hole. The whole over the top security with apps and services in general now is becoming crazy. Surely the pin in the app itself is enough.

Ill go with the fingerprint for now. Just so used to being able to swipe and my phone is ready. Hopefully its the last thing they add!

Yes, I've worked in financial services for years and I'd much prefer my phone to be behind face/pin protection as I've seen the consequences of not doing so.

And then you'll be the first one to whinge why somebody else isn't working harder to keep scammers away from you and robbing all your money.

For example, most SIM cards don't automatically have their own PIN turned on, so if someone robbed your phone, they'd only need to take the SIM card out, put it in another phone and get access to all your text password resets. Make sure you have a PIN on your SIM card.

What annoys me is how this new requirement that your phone must have a lock screen in order to use their app, impacts on how I use my phone for every other app, not just Revolut.

For instance, now if my Ring camera notifies me of an alert, I have to unlock my phone before I can open the camera - because Revolut says so?

None of my other banking apps require this (PTSB, Paypal, Credit Union, etc). It's really too much.

So far, using "Smart Lock" and/or adding "Trusted Places" and "Trusted Devices" on my phone has proved to be unreliable and unstable. It still f**king locks!

That's called "two-factor authentication" and is becoming increasingly used by anything you have to log into. Even for something as basic as logging into your google account in a browser you've never used before on your device.

It does, but as I usually have my phone in a holder beside my PC it means I have to pick it up to unlock it each time as the fingerprint reader is on the back of the phone.

I just find it really annoying, and I don't appreciate Revolut taking the decision on whether to have such a lock on my phone out of my hands.

It should have been optional, with a disclaimer if necessary.

I disagree.

My phone already has a PIN code to unlock it when I power it on, and Revolut has its own separate passcode required to open it as well.

Any additional phone lock should be at the discretion of the user, and not something forced on you by an app - especially when it impacts on all other apps as well.

I am considering cancelling my revolut account over this, as I've put up with it for few days now, and I'm not feeling any better about it. I can live without Revolut.

I like my phone, and I liked how it was set up. No plans to replace it anytime soon. But thanks for your input.

I didn't have to lift it up out of the holder to use it until now. I had a screensaver that would come on after 30 seconds of no activity, and only had to swipe up to open my phone to read a message or check whose at my front door, or whatever. Now its wrecking my head.

Depends on your phone, but Samsung have facial recognition or finger print scanners on their mid range upwards phones. Think the app to set it up is Samsung Pass

I have been in contact with Revolut's Development Team, who said a phone lock should not be mandatory.

They asked me to update the app again this morning, (update dated 11 August) and then reboot my phone.

Since then, the requirement for a phone lock to use the Revolut app seems to have been disabled.

Hopefully, it stays that way.