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Broadband switch deals

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    #212
    stdidit
    Registered Users Posts: 553 ✭✭✭stdidit


    https://www.boards.ie/discussion/comment/120977190#Comment_120977190

    You can sign up now.



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    #213
    Marty Bird
    Registered Users Posts: 1,899 ✭✭✭Marty Bird


    https://www.boards.ie/discussion/comment/120978492#Comment_120978492

    Just did. Thanks

    🌞6.02kWp⚡️3.01kWp South/East⚡️3.01kWp West



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    #214
    IrishHomer
    Registered Users Posts: 2,948 ✭✭✭IrishHomer


    I am switching from VF to it next week. I have Eir my UAN last week they said the transfer will be flawless and I don't need to do anything else.

    Is this true or do I need to contact VF myself to confirm closure of their service?



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    #215
    Posh Boy
    Registered Users Posts: 181 ✭✭Posh Boy


    Hi All,


    Looking to switch myself in the next couple of weeks. Currently have Sky 1Gb FTTH. The last few years I've been swopping between Sky and VF to get the best deal.

    I've just seen deals from both Pure and Digiweb using a Bonkers search too. Has anyone used them in the past? What was the service like in terms of speed and reliability? And, of course, what was their Customer Service like?

    Funnily, even though I currently get 1Gb apparently Eir can offer a max speed of 90Mb to my address - go figure!



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    #216
    OmegaGene
    Registered Users Posts: 9,288 ✭✭✭OmegaGene


    https://www.boards.ie/discussion/comment/120980243#Comment_120980243

    You do not need to contact Vodafone

    The internet isn’t for everyone



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    #217
    Nollog
    Registered Users Posts: 5,444 ✭✭✭Nollog


    https://www.boards.ie/discussion/comment/120980243#Comment_120980243

    Yes, its all on the eir network, open eir will sort the switch over in the background.


    https://www.boards.ie/discussion/comment/120981350#Comment_120981350

    Eir use different FTTH infrastructure, digiweb (they're fine, tho ive personally never been with them), pure (great, if a little "irish" aka everything is talking over the phone), Vodafone all use Siro.



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    #218
    feargantae
    Registered Users Posts: 578 ✭✭✭feargantae


    Anyone know if the yearly price increase bs that Vodafone/eir have started apply for the first 12 months of the contract?

    I heard that it doesn't apply for the first year as a customer but then applies from each April afterwards.



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    #219
    Nollog
    Registered Users Posts: 5,444 ✭✭✭Nollog


    https://www.boards.ie/discussion/comment/120982235#Comment_120982235

    A user here said they got the increase a couple of months in a few pages back.



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    #220
    jusvi2001
    Registered Users Posts: 446 ✭✭jusvi2001


    https://www.boards.ie/discussion/comment/120982235#Comment_120982235

    I signed up with Eir in January but my prices increased from April onward.



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    #221
    IrishHomer
    Registered Users Posts: 2,948 ✭✭✭IrishHomer


    I agreed to switch to Eir from VF.

    The switch is due to happen next week.

    Can you change your mind and stop the swichover anyone please?



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    #222
    Posh Boy
    Registered Users Posts: 181 ✭✭Posh Boy


    https://www.boards.ie/discussion/comment/120989271#Comment_120989271

    I thought that with all of these contracts there was a 14 day cooling off period where you can change your mind without penalty. As long as you're within that period it should be as simple as calling them up and telling them you've changed your mind



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    #223
    OmegaGene
    Registered Users Posts: 9,288 ✭✭✭OmegaGene


    https://www.boards.ie/discussion/comment/120989155#Comment_120989155

    When they tried a price increase with me I called them and said I just signed a contract for x amount and now your putting the price up that seems wrong

    I was able to get a further discount applied so when the increase came in it didn’t impact me

    The internet isn’t for everyone



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    #224
    Cape Clear
    Registered Users Posts: 2,632 ✭✭✭Cape Clear


    https://www.boards.ie/discussion/comment/120989350#Comment_120989350

    There should be unless you have waived the cooling off period.

    https://www.boards.ie/discussion/comment/120989385#Comment_120989385

    Yes the increase was a breach of contract meaning you could have walked in which case the provider was probably more than happy to apply a discount and retain your business.



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    #225
    chonix
    Registered Users Posts: 432 ✭✭chonix


    Bit offtopic but considering again to switch to EIR fibre to home. Anyone from D6 that can tell me how's it?



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    #226
    IrishHomer
    Registered Users Posts: 2,948 ✭✭✭IrishHomer


    Anyone know please is there a cooling off period for Eir fibre and tv?



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    #227
    The Gardener
    Registered Users Posts: 157 ✭✭The Gardener


    From their website:

    Cooling Off Period

    You may cancel on line, telephone and door to door sales orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.



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    #228
    Nollog
    Registered Users Posts: 5,444 ✭✭✭Nollog


    https://www.boards.ie/discussion/comment/121014701#Comment_121014701

    Every single item or service (which has a contract of some sort) you buy within the EU over the phone or internet has a 14 day cooling off period.

    So yes.



    I switched to sky and they decided to change my go live date from today to last Saturday at 2am, taking over the siro line without even sending out the hub.

    Something to watch out for I guess. They gave me credit for a few days without any hassle.



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    #229
    masterboy123
    Registered Users Posts: 5,759 ✭✭✭masterboy123


    Hi,

    I am with Vodafone and the contract is ending on 28th Aug.

    I ordered Sky broadband for €30 a month and received the router etc. The "Go Live" date was yesterday, but it says "In progress ".

    My questions are:

    1. Does the services go live as soon as I plug in the Sky router?

    2. Does Vodafone penalise you if other company takes over the Siro line prior to the contract end day, 28th Aug in my case?

    Thanks



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    #230
    leakyboots
    Registered Users Posts: 5,980 ✭✭✭leakyboots


    https://www.boards.ie/discussion/comment/120990252#Comment_120990252

    Wish I thought of that when it came around in April - there's no way to get out of the contract with them now is there? My contract is up in January but Eir have increased year on year and I want out now if I could.



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    #231
    Nollog
    Registered Users Posts: 5,444 ✭✭✭Nollog


    https://www.boards.ie/discussion/comment/121018839#Comment_121018839

    1. The instructions say dont plug in the hub until the live date (no idea why it would matter), but when i had them for DSL, the service didn't go live until I connected it.

    2. Vodafone don't seem to have charged me so far.



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    #232
    Cape Clear
    Registered Users Posts: 2,632 ✭✭✭Cape Clear


    https://www.boards.ie/discussion/comment/121019293#Comment_121019293

    Give them a call and ask for a discount. They can only say no. I'm assuming your issue is the cost increase? Maybe mention Vodafone rewarding loyalty.



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    #233
    Sconsey
    Registered Users Posts: 1,571 ✭✭✭Sconsey


    Does anyone have any experience with switching Virgin Media from one householders name to another to get a deal on a new user? I am wondering how to do it to minimize downtime.

    Is it possible to get an overlap of services, eg: Cancel current subscription on the 5th of September, start new subscription on the 4th, to avoid any downtime. I doubt it would be possible somehow. Maybe cancel at midnight on the 4th and start new subscription at 12:01 on the 5th?

    Edit: or is my best bet to just ring and try to haggle until I get a deal that matches the new users offer?



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    #234
    masterboy123
    Registered Users Posts: 5,759 ✭✭✭masterboy123


    20230825_084245.jpg

    I just switched from Vodafone to Sky. And all is working well. I received a phone call from Pure Telecom that Sky prices will increase in October and again next year.

    I have 12 months contract with Sky 500 Mbps for €30 a month. Could they increase prices every few months?

    Thanks.



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    #235
    OmegaGene
    Registered Users Posts: 9,288 ✭✭✭OmegaGene


    Ring sky and ask them if it’s true

    I wouldn’t believe another company

    The internet isn’t for everyone



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    #236
    shalom
    Registered Users Posts: 196 ✭✭shalom


    https://www.boards.ie/discussion/comment/121024004#Comment_121024004

    I was asked by Pure to get my usc number from sky to move . When I asked Sky for it they told me that Pure would not be able to use the usc number that they had. I nearly fell for it and was going to hang up. (pure told me they needed this ) I told the guy on the phone, give it to me anyway. Needless to say it worked when pure had to do the changeover. If I were in your position I would phone sky and get confirmation.



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    #237
    Damien360
    Registered Users Posts: 6,462 ✭✭✭Damien360


    https://www.boards.ie/discussion/comment/121025017#Comment_121025017

    I had to get comreg involved for my switchover from Virgin to Vodafone. No fault of Virgin whatsoever, just incompetence on the part of Vodafone. Couldn't recognise the UAC number and wanted another. There is only one number.



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    #238
    Ubbquittious
    Registered Users Posts: 6,204 ✭✭✭Ubbquittious


    I am after giving Pure telecom the heave-ho today because I renegotiated my contract to go back onto 35e a month for another year and they didn't honour it, just kept sending me more bills for 50 per month. I worked in this industry before and reckon it's done intentionally because they make phuck all money off you while you're on the introductory tariff.



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    #239
    Trevord
    Registered Users Posts: 942 ✭✭✭Trevord


    With Pure for over a year. Good for customer service. Irish based support staff that you can get through to easily.

    Had a billing issue which they fixed immediately.

    Had an issue during the warm weather in June. Heat cracked the fibre optic connector on the outside wall. A common occurrence seemingly - those parts are defective and fail quite a bit it seems . Reported it on the Friday of a bank holiday weekend and they fixed it 8am on Tuesday morning.

    Speed good. Router is Fritzbox which has a good few user editable settings.



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    #240
    masterboy123
    Registered Users Posts: 5,759 ✭✭✭masterboy123


    I am on Sky broadband. I can't seem to find "create guest WiFi" that was very useful on Vodafone. It basically allows you to have two different WiFis, one for yourself and the other for guests where password sharing is OK.



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    #241
    R11
    Registered Users Posts: 573 ✭✭✭R11


    https://www.boards.ie/discussion/comment/121027841#Comment_121027841

    I switched to Pure but they didn't send me out a Fritzbox router.....just one of those crappy ones that Eir use....I wonder have they stopped using them?



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