Switching electric/gas providers (see first post for links)

Same here - was with BG for Gas and Elec for last 12 months with 40% off both - derisory discounts offered for renewal mid Aug so signed up to Waterpower for Elec and BWG Gas rate with Flogas around 23rd Aug - got the SEPA letter just waiting for welcome pack etc.

Have regularly checked BG account since for better rates and expected a call from retention team - no call so far and no offer at all in online account. Seems they don't want to retain me.Final bills have not yet been issued.

I cant understand how they are getting away with this. Its beyond ridiculous at this stage. You ring these guys up and your told to check out website. You find the website doesn't have comprehensive list of plans or very poor offers. Some websites have a live chat option which is next to useless in many cases and in the end advise to call customer services

When you call the companies, it seems to be completely random whether you are offerred the best deal. Now we find that a random door to door agent can offer better deals than all other options. Its like the wild west at this stage. How the hell is this a reasonable way to treat customers. Begs the question what is the point of a regulator.

From what I can see now, you will be backed into a corner. You will only be able to stay with your existing supplier, as no other will provide a switching option, and you will be stuck to whatever rates they choose to offer you.

So yes, that's why I have bailed out, have a regular Smart Meter install tomorrow afternoon.

Pinergy 0.05c here I come 😁

You can call to check things, so long as you didn't call to ask about switching you're grand (Wouldn't work now anyway since those cheap plans are no longer available). I did it for my uncle last week when I help him signed up to Flogas two weeks prior. Just call them and say you want to check if the switch went through correctly because you didn't get any confirmation. They will tell you once you give them the GPRN number. You can casually ask them to confirm the rate too after that for your peace of mind.

Interestingly the gas for my uncle switched first before electric. The lady said gas is usually quicker. Maybe that is a standard response for whichever that came first, just say that it is quicker than the other.

Tenure: 1 year this year

Renewal date: Sept 27th

Discount offered: 39% Elec only

Holding out to see what happens over Sept.

Any one with BG elec only been offered 44% discount for renewal?

Just reading back through the thread, it seems to only have been offered to dual renewals, where as elec only max discount seems to be 40%.

Not specifically, but they do send periodical reminders to check your account after the first email 45 days before you are due for renewal.

Just to rule it out, do you have direct debit payment and paperless billing? Seems to be one of the criteria from the screenshot of my previous post

If you get a D/N smart meter. You can get D/N rates from any supplier. They all currently offer them. Despite the email above, that ain't changing anytime soon.

They work for ToU tariffs as well.

Not according to Energia.

BG don't appear to, can't see it when searching as new customer

Has anyone on the BG OBS 33% off deal been offered a higher discount to renew? My one year deal ends on September 26th and they have matched the 33% so far.

Same here. OBS contract up 5 October.

Happy with that as well, that's a much better offer than the Flogas fixed rates, given that they're lower standing charges, and already same-ish unit prices, but that's before the upcoming standard rate reductions.

For now it's only for existing BGE customers, but that gives an idea of what's coming in the energy market.

Energia retention team phoned me this morning and offered 20% discount on variable rate effectively about the same as flogas now but standing charge is 110 less.

I'm on D/N as well, and even though the "discounts explained" only gives 24Hrs, I see it as an example.

The page also says "33% Discount on our standard electricity prices", and obviously I seem to be able to sign up for it, and having a D/N meter I couldn't get a 24Hrs plan.

I think it's just that the page could be clearer, but ring them if in doubt.