Delayed Flight Compensation

EU261 will give you up to €400 compensation per person dependent on the distance of your flight. You can normally submit this straight to the airline. Online companies will take 25% of your compensation.

Regarding the rest you may not get that from your airline and may need to claim from your travel insurance.

If you booked a package holiday all of the items you mentioned might be covered in that. But a package holiday would normally put you in a hotel and get you back to the airport.

This is his research. Why bother with travel insurance? Ryanair are obliged to pay. They used to charge €2 per ticket to cover eu261 claims but had to include it in the price, they collect about €200M+ per year to cover payouts

https://amp.theguardian.com/business/2011/mar/30/ryanair-levy-compensation-eu261

Weather related delays are not covered under EU261. Was your onward journey another flight? Travel Insurance might be an option (depending on the terms of your policy).

I'm no Ryanair fan but I would be sure if they could fly, they would - they need the plane to the destination to bring back or move on another 200 passengers and all on your flight and the next flight regardless of compo or not must be rebooked so these are tickets they cannot sell.

I remember being on a Ryanair flight out of UK where snow was so bad had to walk from train station to airport, they loaded the plane (with those who had made the airport) and taxied to the end of the runway, pilot went out to check the conditions and then came back to tell us, we are not taking off - took 4 days to get an alternative flight home due to low availability.

Possible also the airport you were flying into had restrictions and so they were not allowed to go.

EU261 specifically excludes weather related delays and cancellations. The airline are however, obliged to provide you with duty of care. In this instance it would be a matter for your travel insurance depending on what your policy covers.

Just to add my recent experience claiming delayed flight compensation from Ryanair.

Flying from Nuremburg to Dublin in December, flight was due to depart at 6:15am, we were fully loaded up and ready to depart at that time, but it had started snowing that morning so we were waiting on the plane to be de-iced, 30mins later the captain came on to say that there's actually a mechanical issue with the plane and we would have to disembark back to the terminal with at least 2 hours delay while they fly a new plane in from Stansted. We went back to terminal and we were sent a text message with a €4 voucher for food in the terminal and an updated flight time of 10am. I didn't use the voucher as food options were limited and would also mean going back through schengen checks. Flight time was delayed a couple of times and eventually we boarded at 11:45am and arrived back in Dublin without incident.

Next day I applied for compensation via the Ryanair website here: https://onlineform.ryanair.com/ie/en/eu-261

I was flying with my partner that I live with but we're not married so technically not family so just to avoid any potential nonsense, I filled out the form that allowed me to seek compensation on her behalf and had her sign it along with a copy of her ID, as requested in the form and uploaded this. It's a fairly simple and painless procedure that I completed in about 10 minutes; booking number, name, email address, bank details was pretty much all that was required, along with the extra form for travelling companion which looked for same details sans bank details. I received an email confirmation with ID for my request. Around 7 days later I got a response to say my request was valid and €500 would be sent to my bank account in 10 working days but appeared after 3 days. So it was 10 days from submitting form to receiving compensation.

Overall a very easy and positive no nonsense experience. The delay itself was unfortunate, particularly as we could have slept through the night in our hotel and check out at a normal time, had we known we wouldn't be flying until midday but ultimately the compensation paid for our entire stay in the hotel so it was probably worth the few hours inconvenience. I received emails from Ryanair throughout the delay, offering refund or flight change, which obviously were not viable options given where I was and choosing one of these would void any compensation owed. I received no advice regarding applying for the compensation so it's important to know your rights with these things as I can only imagine most of those on my flight possibly never bothered following up.

Hopefully this is helpful for someone!

A lot of these companies take a commission so something to be aware of if thinking of using them.

Hi, Our flight from Dubrovnik to Dublin via Frankfurt was cancelled within the 14 day period. Entire journey was to take 5-6 hours.

We were give two options, (a) refund (b) alternative flight to Munich on the same day, however flight to Dublin the following morning.

We opted for refund which is in progress apparently (we have had very poor communication in this regard)

We had to book alternative flights ourselves and cut out trip short by a day so quite an annoying episode.

No real reason given for the cancellation, we got notice 12-13 days from the scheduled flight time, so can't have been weather etc.

Just wondering should we proceed with compensation claim or hold off until refund info comes through?

Just a thought, the flight was booked third party so maybe cancellation was sent through by Airline (lufthansa) to third party earlier, if so would that work against any claim even though we hadn't received the required notice?

Cheers

EU261 doesn't cover travel delays/cancellations. Whether or not your travel insurance would cover it would depend on your policy cover.

I flew with Aer Lingus from Seattle to Dublin last weekend and the flight was delayed over 3 hours before it left, we were told the delay was due to a fault with the taps in the toilets - no water to wash your hand so could only use sanitiser. That wasn't the worst of it, they didn't have earphones for passengers in economy to listen to the entertainment, not good enough for a long haul flight. Fortunately I had a set in my handbag.

Did you ever get your compensation from BA? I had the same issue as yourself, submitted my claim a month ago and havent heard a thing

I had a delay from them last year, submitted my comp request & it took maybe 2 months (or longer, can't quite remember) but got it eventually.

Delete

Did other flights take off ? Did see aer Lingus fly Man to Dub?

Ryanair aren’t responsible for our onward journey, they are just point to point . Travel

Insurance should cover the second flight

Just because the unnamed airline had flights taking off, you don't what weather conditions were en route or at their destinations.

Another possibility is that your incoming flight had issues (perhaps with crew going over hours) causing a knock on effect..