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Revolut Megathread.

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Comments

  • Registered Users, Registered Users 2 Posts: 1,629 ✭✭✭Gooser14


    How did you set up the account without using the app. Surely you had to submit your ID documents via the app when setting up the account.



  • Registered Users, Registered Users 2 Posts: 566 ✭✭✭stratowide


    No app in 2016 when I opened the account.Used the card for a few months in SE Asia and haven't used it since.

    All correspondence and chat is through the app.

    Tried to open a new account and it recognises my phone number and directs me to the app.

    Tried emailing them and it directs me to the app which I can't access.

    I dunno.



  • Registered Users, Registered Users 2 Posts: 566 ✭✭✭stratowide


    Yeah thought the same.Its genuine as the link brings me to the revolut app.



  • Registered Users, Registered Users 2 Posts: 1,629 ✭✭✭Gooser14


    Google "Revolut forgot passcode" & you should find a procedure to enable you to login to the app.



  • Registered Users, Registered Users 2 Posts: 4,542 ✭✭✭RocketRaccoon


    Has anyone had any issues this morning? Wages were due today but not in yet while others have received there's to "regular" banks.



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  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    I am always last to be paid among colleagues in the main banks. It usually arrives between 6:55am and 9:30am was the latest so I wouldn't worry just yet. Sometimes they get it as early as 8pm the night before it's due depending on if it falls on a weekend etc.



  • Registered Users Posts: 157 ✭✭stayback


    I normally get paid around 7 the evening before payday..



  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    Anyone know why this might be a thing for u18 cards?




  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    Could be a corporate not entering a contract with a minor nonsense but as AMEX is refused also I doubt it.

    Maybe they are sick of kids spending only 2€ on eurosaver menu with the card fees.



  • Registered Users, Registered Users 2 Posts: 29,492 ✭✭✭✭AndrewJRenko




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  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    You'd swear some part of the media thrive on negative news to do with Revolut.

    Do outages in cards or apps feature everytime they happen with a legacy bank ?!? Christ there would be an article nearly every day if they did.



  • Registered Users Posts: 158 ✭✭Kevrano




  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    Why McDonald's won't accept it I've no idea, but I know a local coffee shop wasn't accepting them for a while because they're the same business as the local pub and off licence and there was some concerns about Revolut allowing payments from a u18 card to a bar

    EDIT: I should probably mention it got fixed because my son has been able to buy himself ice creams with his card for a while

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 1,473 ✭✭✭vickers209


    Was in a bookies last weekend and was a notice on window they are not accepting revoult cards


    Seems to be more and more businesses rejecting revoult as a payment option for some reason



  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    I have yet to come across a business not accepting them. Other than this bookies where else is not accepting them?



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    Might be because Revolut can block gambling shops and sites (if someone switches it on) so maybe they just got fed up of transactions getting declined

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Posts: 0 [Deleted User]


    I tried to book an EirEagle ticket with one yesterday, transaction kept getting rejected with some verified by visa error, which is odd because it's a MasterCard. Worked fine on a regular bank card, also MC.



  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    Them having technical or user error issues is different from a business refusing to accept a paticular bankcard. There will always be occasions where cards from one bank works and another doesn't nothing new or targeted there tbh. Always have an alternative payment method backup. Out of interest did you try with your revolut Visa debit if the Mastercard debit was getting declined?



  • Registered Users, Registered Users 2 Posts: 10,586 ✭✭✭✭Dont be at yourself


    Bet365 have never accepted my Revolut. Saving me a fortune...



  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    Maybe you have the gambling block enabled in the security and privacy section of your account.

    Maybe you want to leave it on too 😄





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  • Registered Users, Registered Users 2 Posts: 10,586 ✭✭✭✭Dont be at yourself


    Noe, checked that and it's off. A great feature though for those who need it...



  • Registered Users, Registered Users 2 Posts: 8,411 ✭✭✭Gadgetman496


    Those who need it will never turn it on unfortunately

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    And it's a little too easy to disable. You should have to open a support case and they might turn it of in 14 to 400 months for you 😁



  • Registered Users, Registered Users 2 Posts: 3,641 ✭✭✭Kat1170




  • Registered Users, Registered Users 2 Posts: 3,294 ✭✭✭downtheroad


    What if you use Google pay, the cashier can't know what card/bank you're using then.



  • Registered Users, Registered Users 2 Posts: 1,473 ✭✭✭vickers209


    On a flight with tui 3 weeks ago and they refused to take revoult as a payment method.


    Bookies as mentioned above which was a boylesport


    and was in a coffee shop in town during week seen another sign at the till saying revoult not accepted



  • Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    I came across this before... CU debit cards not allowing transactions in pubs and restaurants. Massive overreach not allowing them go through.



  • Registered Users, Registered Users 2 Posts: 13,257 ✭✭✭✭flazio


    There has to be more to this than just "traditional businesses afraid of non traditional banking cards"



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    I assume there's a lot of transaction failures because people's balance is too low

    Plus a lot of people seem to use Google pay for Revolut, which adds a few seconds

    So I would guess it's largely hassle factor, businesses want people to pay and f**k off to make room for another customer

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    Anyone have experience of getting a loan from Revolut and paying it back early? It says there's no fees but I'm wondering if there's any difficulty in making a lump sum payment

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    no fees is right, they're not allowed charge fees for early repayment unless the interest rate is fixed or you pay off more than €10k in a 12-month period. do revolut loan accounts have a separate IBAN?



  • Registered Users, Registered Users 2 Posts: 2,204 ✭✭✭lau1247


    Yeah I think I'm affected, payment at till using Chip and Pin didn't work. Whenever I put in the card last week, it says PIN LOCKED, I know it is not frozen not have any restriction, no pin tries limit etc.

    Contactless work fine, just the Chip and Pin.

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 611 ✭✭✭maik3n


    It could be a silly question but can you have 2 revolut accounts?

    I thought you were restritcted to one phone number and 1 time proof of identity, lol.

    A friend of mine has got a second mobile phone and their new number shows up under contacts on the app.

    I can still send/request money through the app on their old number but I can also send/request on the new number?



  • Registered Users, Registered Users 2 Posts: 29,492 ✭✭✭✭AndrewJRenko


    Can I ask if you ever got anywhere with these? The FSPO have come back to me looking for more information, and have gotten Revolut to re-open and investigate, hopefully properly this time.



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    You should only be able to have one Revolut account, plus one joint account (same as most banks from what I can see)

    No idea how your friend got two accounts, you can use a different phone and ID and just say it was a different John Smith on the previous account

    But they should at some point notice the PPS numbers are the same

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    So there doesn't seem to be a seperate IBAN, just a loan account number

    Part of the loan agreement says you need to be a Revolut customer to get a loan and you interact with it through the app

    There's a big repay button which allows you to make an overpayment, haven't tried it yet but will report back when I do

    I got hit with an higher interest rate of around 9%, they didn't say why. I'm not borrowing much and I intend to pay it back in 6 months so I don't particularly care, but it's something to watch out for if you're borrowing more

    They do tell you about it in the offer so it isn't like you get hit with it after the fact, just remember to read all the T&Cs

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 6,410 ✭✭✭positron


    Just got a quote there with Revolut Car Insurance - very easy user interface (compared to some of the websites out there), and the quote is about 20% cheaper than everything else. Underwritten by AIG.

    Has anyone here purchased car insurance with Revolut? Anything to be aware of?

    Also considering taking Premium (for travel insurance and lounge access) for next six months.

    Is it okay to downgrade after six months, or is it a year long obligation? Thanks!



  • Registered Users, Registered Users 2 Posts: 611 ✭✭✭maik3n


    It's news to me that PPS numbers are involved now.

    I don't recall needing that when I did the ID verification a few years back. I haven't been asked for it recently either?

    Coming back to my friend, lol, I would have thought that even if you changed numbers/phone that when you tried creating a new revolut account and gave them your ID, they would cotton on, that, hey, you already have an account with us under a different mobile phone number, so computer says no?



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    I think if you verify your identity with a public service card then that does the PPS check as well

    Otherwise, they'll probably ask at some point

    I think without that check they won't assume someone with an existing name is the same person as an existing customer. How many Sean O'Brien's are in the country after all

    Even if they do the PPS numbers check, it isn't foolproof. I knew one guy who had two numbers, this was back in the day when it was pretty easy to slip through the cracks

    I think like most things, there's a fair amount of an honour system involved. Revolut probably don't have the resources to do an in depth check on every customer, but will investigate if they think something is up

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 2,014 ✭✭✭tylercheribini


    Yeah, didnt go anywhere.



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  • Registered Users Posts: 390 ✭✭bugsyb4


    Pretty sure Premium is a rolling 1 month thing well I know I had it start of the year for 1 month or maybe it was 3 actually but I did have it for free at the time so might be different to your situation, was an offer they gave me for signing up to Revolut I think. Was very handy for currency exchange as we went to the States around when I had Premium plan.



  • Registered Users Posts: 69 ✭✭losetheforce


    Hi


    there may be an answer to this in the previous 187 pages of chat, so apologies if there is


    I used to pay money into my AIB credit Card from my Latvian Revolut account, since Revolut have switched me to the Irish IBAN however it isn’t working, after about a day the money come back. I switched the beneficiary IBAN from the SEPA one to the Irish one. I asked AIB and they said the money is not reaching them. I asked Revolut and they told me numerous different tales, but the last and most plausible one was :

    I really appreciate your patience while waiting. I have an update, the transfers to credit card account under BIC; AIBKIE2D will not work. 

    Unfortunately we do not support transfers to these specific account details, however, we’re currently searching for the best possible solution.

    As a workaround, you can still transfer funds to your main AIB account and once the transfer hits your balance, you need to transfer funds between the accounts you hold with AIB, 

    All you have to do is log into your AIB account, click on Pay & Transfer and choose the Between my accounts option. 

    Transfers directly to a credit card accounts will not work.

    has anyone else experienced this? I am using the Irish IBAN now IE76 AIBK 9301 1399 9050 46

    The message coming back when it bounces is “Completed • A technical error occurred during processing. Please try again later”

    I’ve tried 5-6 times


    its hard to know if it is working or not, is anyone having issues or is it working for you?



  • Registered Users Posts: 69 ✭✭losetheforce


    Any update from the FSPO? I assume this issue is on the Revolut end?



  • Registered Users, Registered Users 2 Posts: 11,939 ✭✭✭✭the_amazing_raisin


    I checked a quote as well, it came out as €470 against €340 for Aviva

    I suspect that I'm getting a significant discount with Aviva because I've multiple policies with them. Doesn't seem to be an equivalent for Revolut

    The levels of cover seem roughly similar, can spot anything in the Revolut cover which makes it noticeably better

    As regards Plus subscription, you can exit anytime without penalty from what I can see. Obviously if you pay for the annual plan then you're locked in for the year

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 4,175 ✭✭✭bennyx_o


    From my understanding, the issue is actually on AIBs end. IIRC, when a SEPA transfer is made there are two fields for the reference. Revolut use the longer field since changing to the irish IBAN but AIB use the other one which is causing the payments to bounce. Someone else who is more versed on the issue can probably explain it better



  • Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    sounds about right considering I've paid off my CC a few times without issue, but that's BOI.



  • Registered Users, Registered Users 2 Posts: 29,492 ✭✭✭✭AndrewJRenko


    Yes, this is still a problem. You need to make a formal complaint to Revolut at formalcomplaints@revolut.com. Then, when they give you their blah blah blah final response, you refer it to the FSPO.

    My case is still open with FSPO.

    Revolut have confirmed in their final response to me that it is their problem, and they're working on a solution, though they have no timescale for this.



  • Registered Users, Registered Users 2 Posts: 6,410 ✭✭✭positron



    Thanks for that.

    Perhaps because of our age and no claims on drivers etc - cheapest quote was from AnPost - €330, compared to renewal quote from 123, which was €360, and Revolut came back with €300. I will check if 123 cant better their quote - but if not I am going with Revolut as comprehensive coverage is more or less the same.



  • Registered Users, Registered Users 2 Posts: 622 ✭✭✭feargantae


    Just got notified in the app that Revolut have a new promo. €15 worth of Bitcoin if you refer a friend to use Crypto and they buy €15 worth. Seems to have a limit of 10 referrals and not sure if the receiver gets the tenner too but it's only to people you've previously sent/received money from.

    Anyone else get this?



  • Registered Users, Registered Users 2 Posts: 7,018 ✭✭✭bren2001


    Went to buy a An Post Money Order yesterday, they wouldn't accept Revolut. I had another card (or I could have just gone to an ATM). Annoying.



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