Tesla Model 3 and Model Y Waiting Room and Delivery Queries (No referral links)

So I collected my car and there was damage to the passenger door (see pic) which I noticed on inspection of the car and the DA was unaware of. I brought it to his attention and he said he didn't know how it happened and was very sorry and assured it will be repaired. I felt like I had no other option but accept the repair. If you've been at Dublin collection point, you'll know it's a very small prefab room and there were lots of customers, I felt under pressure. Now that I'm home, I'm really disappointed and feel like a repair isn't good enough. I will need to take time off work to go drop the car, leave it for 3-4 days and take time off work again to collect it. I'm at home now feeling I should have done more at the time of collection. I'm really unhappy with it, and for something I've waited so long for this was a rubbish way to end the experience. I feel like I need to address this, and don't know where to start. I know I sound absolutely clueless, but I kind of am, this is the first time I've ever had a brand new car. Any advice?

I'm sorry to hear you had a bad experience, I have no advice. I wouldn't accept it. Absolutely unacceptable to be given a brand new car in that condition.

Is there anything else wrong with car - add some weight. I'd press for collection and replacement car drop off, and some gesture of goodwill i.e compensation - which is worth their time too as if you hand back a registered car they cant really sell it as new stock, so cheaper to engage with you!

Nothing else wrong with the car except that I had to wipe down the seats and centre console as staff had left handprints there. That is obviously just a very small visual, but considering it's a collection of a new car you'd imagine Tesla would think that in itself is not acceptable. And yes, I agree with you that staff on the day couldn't do anything else for me in that moment but it was never suggested that I could not accept the car and I wasn't thinking straight.

It was too low on the car for it to have been done by another car, and it almost looks like yellow paint. Either way, I have reflected and I don't thinks it's acceptable. I have written to Tesla stating my position and hope an agreement can be made, and yes I'd expect at the least collection of my car and replacement while in repair.

Thanks for all input.

Back of the long queue.

Another one

https://www.donedeal.ie/view/35145657

Tesla Model 3

Is there some tax benefit or something going on ?

Definitely had an M3 for sale earlier this year and it also was pretty much new from what I recall

Am considering going for a Model 3 Long Range rear wheel drive - however the trade in estimate I got from Tesla was pretty under market value. Is there any way to appeal/haggle on that aspect at all? Also, does anyone have any experience with how long it takes the process the trade-in, would I be able to get it all done by end of September to qualify for the €1,500 SEAI top up?

If you are still in time, you can return it via the EU 14 day distance selling rules. Information is in your order agreement but to summarise, send an email to: EU-Customerhappiness[at]tesla.com

Include your name, address, RN, and also explicitly state that you want to return it and why.

Their agreement well charge you I think €0.55 per km driven (deducted from your refund) but since yours is damaged on arrival you could ask them to waive this.

Sorry to hear this happened to you. I picked up a car with minor paint damage but didn't notice it on time. Nothing like yours though.

Best of luck with it!

DM me details

Ask for a valet voucher too if the car is manky dirty. They should and do give 100quid refund on valet, if pre-approved.

M3 or MY?

I have a MY on order since the start of the Sept and my delivery forecast is still Sept/Oct ... although I appreciate that may slip as I don't even have a VIN yet and I understand that it takes ~4 weeks for the boat to make the trip from China.

I had the same call about a week ago but no change (yet) in est. delivery date.

Spoke to someone in tesla who confirmed to me that the goal is for highland in Q1. I might return my long range before my 14 days are up 🤐