Tesla Model 3 and Model Y Waiting Room and Delivery Queries (No referral links)

Quick question as clock is ticking down rapidly to Friday. To benefit from all the discounts we have to collect by close of business Friday as they aren't open on Saturday.

All info sumbmitted and completed before lunch yesterday to Finance Ireland but nothing back yet. Should I start making plans to forget them and transfer payment myself to Tesla tomorrow so it has cleared Thursday? If I do that though I cam't see us picking up a 3.9% rate without them.

Any suggestions?

Did that but didn't really offer anything of help so reckoned I might get some real world stories here. Have notification to make the down payment which is lower than the amount we put in on the Finance Ireland application. The SEAI docs have been emailed for signing.

Its just the rubber stamp from Finance Ireland and confirmation that they will complete transaction for Friday collection.

Delivery date is fast approaching and going to bring a bank draft on the day to pay for the car.

Anyone know who the draft should be made out to?

Ok, thanks I wasn’t aware… is that iban ref on their website or where should I be able to find it?

Would prefer not to hand over any money until I have inspected the vehicle.

I have a collection appointment including date/time and haven’t paid anything yet apart from the €250 booking deposit.

The info from Tesla has been fairly lacking in that regard.

Thanks for the advice though 👍

@Ten8sixFour I can appreciate your intention but this will not work. The car will not be registered in your name until payment in full has been received (not unreasonable). You will have to make payment in full and with daily limits on online banking this will need a trip to your Bank. Usually on your online Tesla account there is a payments tab with all the information. Calls from Tesla are purely reminders. Best of luck with it all

Make sure to quote the RN number in the reference for the bank transfer as this is the key for Tesla to allocate it to your Tesla Account. Best of luck.

All payments i made to Tesla had IBAN ending in 007.. Maybe they have changed thw designated Bank account but certainly worth checking as the last thing anyone needs is payment to go to wromg bank account or get lost given pickup deadlines of 30 Sept.

Just call them and confirm as thats what I did and its the 149 one for me. Heading to bank for 10am to pay the balance and have an email address to send a copy of the proof of payment once I have sent it.

So went to bank and did the transfer. Paid for urgent and sent copy to the Tesla email address for proof of payment.

Just checked the Tesla account and balance is now zero and collection time of 10:30am on Friday. Guess its a done deal. Still no update from Fianance Ireland but the amount is there as a credit on the Tesla account so looks approved and transferred.

I guess the next piece of info will be the reg number which may be tomorrow at some stage and we can just transfer the insurance over.

Looks like I will be doing my wire transfer tomorrow but I wont be able to pick up my car on Friday 29th unfortunately. Seems like the next available date will be mid Oct.

Tesla telling me 'orders will be unmatched at the end of the month' ... can anyone decode that for me please?

Does making the payment secure the 'match'?

I asked for a call from them so that I can question it but still waiting....

I agree but having not had payments clear when they should have I thought it worth the €25 fee and if there were issues I still had tomorrow to sort them for Friday collection. I've been setting up charging apps and maps etc also over the last few days so feels like the home straight now with just the insurance and prep for the inspection at handover.

Roll on Friday!

Looks like my Tesla journey is coming to an end, only so much sh*t customer service I will put up with. Currently have an M3 & MY so well used to the Tesla way of things

Had an M3P on order and delivery date of today. Got notification last week my order had been cancelled, car popped into inventory again and put a deposit on it at a slightly cheaper price, so no harm done. Enquired why the original order had been cancelled & was told I cancelled (I didn’t), which then changed to because of no communication - so making a delivery appointment & emails with their delivery team about when I was making payment apparently are now not considered contact 😐️ Then it changed to I was cancelled as I had a history of cancelling cars - ah yes that would be the infamous fire sale where you cancelled on me? What about the 2 cars I’ve bought this year - silence then.

anyhow, on to the “new” order - you’ve sent me 3 different invoices, all incorrect, can you send me the right one & I’ll pay straight away and can I please keep the same delivery slot this week? No reply. Leave it a day, still no reply. Today supposed to be my original delivery date, still not a peep from them. Get onto online chat.

Sorry, we don’t have a car for you - no M3P available. But I’ve been allocated a vin?! We’ll get Dublin site manager to call you immediately to try & resolve. No call

Great cars, shame about the customer service

Got a text with the reg number and Mrs Traco loves the number. Have to say I like it also.

An email finally arrived around lunchtime for the signing of the finance contract. That's the first proper communication from them since submitting everything on Monday before lunch.

Will do a full post on the purchase and collection experience when it's all done and dusted as it may help others understand the current process.

Was it a Model Y ?