Welcome to the new Boards.ie platform - Version 1.0 :)

I'm getting bad gateway when trying to thank posts

Nearly every second click ffs.

BAD GATEWAY

The web server reported a bad gateway error.

• Ray ID: 811f22d6a8965759
• Your IP address:
• Error reference number: 502
• Cloudflare Location: Dublin

I am just curious. Are software changes tested before they are released live? At the very least, it does not seen like there is rigorous testing going on. Surely the developers don't just amend the live system with their fingers crossed.

My turn....could make a drinking game out of this but I'd be plastered by 9pm

I get bad gateway error more when I come back to this thread than any other.

I had a Gateway once, it wasn't bad at all! 😀

Yup, same...

Seems to have replaced the "Bad Gateway" errors from yesterday but just as frequent - every 5/6 clicks. Oh and it jumps back to the top of the page after a refresh every time too.

I may be misremembering but I remember Mike or niamh confirming before that they don't have a test site.

Had a 21" monitor as well. A thing of beauty at the time.

That would be the norm but it also costs extra money. Something boards.ie really doesn't have

😊

...

I keep getting this

An error occurred while attempting to connect to the database. dsn: host=10.212.1.71;dbname=vf_boards_L7U2F;host=10.212.1.71;dbname=vf_boards_L7U2F;charset=utf8mb4, error: host=10.212.1.71;dbname=vf_boards_L7U2F;host=10.212.1.71;dbname=vf_boards_L7U2F;charset=utf8mb4SQLSTATE[HY000] [1045] Access denied for user 'boards_L7U2F'@'10.212.3.163' (using password: YES)

when I post, though it doesn't seem to make a lot of difference to posting. Keep getting Gateway errors, also the frowny face with 'you can't go here' type messages - it has taken me ages to find this thread because of the above, in the end I found it by searching and following someone else's link.

Errors and bad gateways with every second click now.

We could make a game of Boards Bingo out of this. 😂

Guys, it'll be fixed whenever Vanilla get around to it/figure it out.

There's no change management, account management, or SLA that I can see. There's nothing Mike can do but log/chase tickets.

You get what you pay for springs to mind, and this is the result. 2 years later it's still a mess unfortunately.

I don't know why they can't just undo whatever they did to feck it up and have a rethink.

When it's broken, keep on breaking it.🔨

I know that, but I mean the latest "update" they implemented, has just made it nearly impossible to tolerate the error's that happen every second or third click. Can they not just roll that update back and at least leave a site that kind of functions.

Depends on a variety of things..

- Have they identified the cause of these issues. If it was the result of a patch/update, do they know which one?

- How widespread is the impact? Is it affecting just Boards or multiple customers/sites? Remember that a lot of customisation has been implemented to make an unsuitable platform work even vaguely like the previous site. No surprise then that this sort of thing happens regularly whenever an update/change is made.

- How easy is it to roll back the change if indeed that was the cause? You'd presume that some sort of back out plan and testing was put in place, but who knows.

- Is it a Vanilla issue at all? Could it be cloudflare related or some other dependency that's causing it?

- Working hours. There doesn't seem to be any support over weekends or after core hours (US timezones I'm guessing but could be wrong). As such it's unlikely that any sort of update will feedback to Mike until lunchtime-ish tomorrow.

With the amount of constant updates that go wrong I don't think it's Mike should be explaining whats wrong at this stage it should be Odhran. Nero and Rome come to mind.

A quote from Odhran

"- Boards. Our platform. We need to update it asap. Not just to commercialise… but the plasters over years of tech have plasters, and it will fail without intervention. What that means right now, I am not sure, but it does mean change. Not bad change…. But a 20+ year-old forum with its fair share of band-aids and a high level of traffic every day, means we need to fix that fast, before the system risks cracking… and then crumbling apart."

https://www.boards.ie/discussion/2058143719/changes-at-boards-ie

That's it in a nutshell. Odhran also promised to be an active member and to post regular updates.

Mike is just an employee, part-time too I believe. He has said he's not a programmer and wouldn't have administrative access to the Vanilla platform to make changes even if he was, yet he is left to face the shıtshow of the new platform and the frustration of all the users here.

Even the mods, cmods and admins get blamed on occasion too.

Agree completely. It was the same with Niamh previously. Expected to stand over a decision they didn't make and have limited ability to influence when things do go wrong.

The buck stops with Odhran, wherever he is, but it's clear that Vanilla was chosen as it was cheap and that was the driving factor so this is the result.