National Broadband Ireland : implementation and progress

Totally agree with you which is why I am going to leave EIR also. Eir have enjoyed total monopolistic control, I'm with Eir because whenever I went with Sky or Vodafone I was getting 9 or 10mbps and they told me this was the max I could get on ADSL2+. With Eir they gave me 15.2mbps so I had to stick with them to max out my copper line. I'm paying €63.98/month now as I'm out of contract. If I tied in on a new contract with Eir the danger is I couldnt upgrade to NBI FTTH.

Realistically I'm probably a month or 2 away from getting connected as I'm on pre-order only.

Having an absolute nightmare with since I’ve had the Fibre installed through NBI with EIR. Was meant to be done on the 29th of September turned out there was no appointment made. Got one for the 13th of October and then I got a call last Monday to say they had an appointment for Tuesday and would I take it. I was delighted and said yes.

The KNC lad came out, installed it within 2 hours and said I should be live within a hour. 3 hours later, nothing , so rang EIR to me given the run around and it would be another 2 days before it went live .

Thursday it finally went live and the TV box arrived on Friday. Was grand for the weekend. Some rooms were getting 350mbb and some rooms were dropping out.

Monday at 11.30am the internet went down. Rang EIR and they got an appointment with KNC for today. He has just left and said it’s a network issue, and NBI need to resolve it. How long does this usually take ? Need the internet to work from home.

Had no issues what so ever when I had the 25mb internet from EIR .

Used one locally a few years ago, speed was absolute crap, never went back.

The procedure for connecting, open your WiFi connection, select the bcp connection, you will be requested to enter your mobile number, you will get a four digit authorisation code via SMS, enter this code on the access screen and you're online.

FYI.....called the NBI.....It's the access providers responsibility.....

just asking, what is the average time from placing a pre-order, going ready to connect, to getting an install date?

Just checked my area, survey completed, gone from Jan 25 - Dec 26 to Jan 26 - Dec 26, the very end of the rollout.

B*#£ox! Checked mine and the same.

Think mine was jan25 Dec 26, its moved now to July 25 dec 25.

Let's hope it doesn't fall over the cliff into 2027

The neighbours.

Regulator Ofcom reports that by May 2026 UK could have

•  91% FTTP availability  (NI - 99%)
• 76% with two or more gigabit capable* suppliers (NI - 90%)

*includes cable

As you know we're in the Newport DA but outside the village of Murroe, I assumed the Newport town hinterland would rollout sooner as it would be closer to the PoP but it's also 2026.

DP is now installed right outside my neighbours house.

Anticipated date of connection is still July 24 - Sept 24.

Does anyone know that timeline it took them to get connected after the DP was installed?

Thanks

anyone hear from eir that they need to send an engineer to conduct a pre-install inspection and that an order is on hold until this inspection takes place?

We must live pretty close to each other so, I'm on the main Murroe to Newport road about 2km from the five crossroads.

Was disappointed to see that I had slipped from Jan 2025 to Dec 2026 to now it being sometime in 2026.

My parents on the Kerry/Limerick border had the same timelines but are now July to Dec 25. They're not even interested in taking fibre - they have a good 4G connection and reckon that's enough for what they use it for. Ah well.