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Amazon

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  • Registered Users Posts: 1,359 ✭✭✭leck


    OK, figured out how to get live chat -- they don't make that easy and got this response:

    "When the Return cost is higher than the automatic return postage value, you have to pay them first, and kindly share the return cost receipt with us, at "Return-postage@amazon.co.uk" And mentioned Order ID in the Subject, And send the Email from your Registered email address with us, - And we will refund for the Return cost + Item cost within 10-14 days"



  • Registered Users Posts: 526 ✭✭✭EarWig


    Guessing 90% won't even realise they can do that. We're in trouble here because they have real monopoly power.



  • Registered Users Posts: 38 2022work


    Hello, I used to buy most of my stuff on amazon.uk but once Brexit happened I was getting hit with more charges so stopped using them and was using Amazon de for awhile.

    Wanting to know has there been any changes to amazon.uk thst would be beneficial to us here in Ireland. I'm looking to start ordering again from there if it doesn't work out more expensive . Have seen some items that are 370e here in Ireland a d on amazon UK they are 227e. Would it be worth my while buying it or could it work out more expensive now because of extra Brexit charges here in Ireland



  • Registered Users Posts: 10,709 ✭✭✭✭Jim_Hodge


    Depends on the items and who is fulfilling the orders. It supplied or fulfilled by Amazon all charges are visible at checkout. I'm never hit with extra charges.



  • Registered Users Posts: 38 2022work




    Trend Router table.


    When you say your not hot with extra charges, does this also means no extra charges from customs once it hits Ireland. So what you pay at the till is all I'll get charged once it arrives at my door



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  • Registered Users Posts: 3,837 ✭✭✭NewbridgeIR



    “Evil” Amazon deduct UK VAT 20% and add Irish VAT 23%. That’s it. No more charges aside from shipping (may be free if you have Prime or order is over a certain amount). The packages don’t get held up in customs & you don’t pay anything else. This only applies to items sold by Amazon or fulfilled by Amazon.

    The majority of UK sellers don’t do this so if you order from them you can end up

    1) Paying UK VAT & Irish VAT

    2) Paying an Admin fee to An Post or whoever is delivering.

    3) Not getting your package due to “failed electronic customs clearance”



  • Registered Users Posts: 1,097 ✭✭✭dam099


    If the value is over €150 and the product is subject to Custom's Duty (many items are 0% so not always applicable) you would also be charged the duty payable but Amazon also take care of that.



  • Registered Users Posts: 6,781 ✭✭✭The Continental Op


    Has anyone worked out a way of buying tools with a sharp edge on them from Amazon. I wanted a cheap set of carving chisels but I get the stupid prove you are over 18 restriction and UK address only when I try to buy them.

    I can understand this for a knife but carving tools is taking it to a bit of an extreme.

    Wake me up when it's all over.



  • Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    Any ones in particular? I was able to take a set all the way to the end of checkout.



  • Registered Users Posts: 6,781 ✭✭✭The Continental Op


    Its more complicated than I thought. These https://www.amazon.co.uk/Faithfull-FAIWCSET12-Carving-Chisels-Presentation/dp/B000C750L0/ they had been unavailable for ages then today for a gift I had a UK address set for delivery and they became available so tried to buy and hit the age issue now I've changed back to Irish address they aren't available again. Thats the same for most knives, just not available to Ireland.

    Wake me up when it's all over.



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  • Registered Users Posts: 3,837 ✭✭✭NewbridgeIR


    Yes

    Quite a few of my orders are over 150 and are treated exactly the same way as outlined in earlier post.



  • Registered Users Posts: 38 2022work




    How do I know it's amazon selling it or not. See screenshot. Is it worth my while buying it and getting it sent to here in the South. I also have an address up north and will be using this tool up there aswell.






  • Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    The information on the seller is further down in the listing




  • Registered Users Posts: 2,596 ✭✭✭newmember2


    I'm presuming I'm not the first person to ask this, but what's the story with searching for items on Amazon, seeing the item you want at the price you want, and then when you go to 'See All Buying Options' you see that there is no actual 'buying option' to purchase the item at the price initially listed?



  • Registered Users Posts: 6,781 ✭✭✭The Continental Op


    You live in Ireland, you have to put up with that. There is no buying options filter that Amazon use for their Irish customers. Often you see a price click the link and find the item isn't available at all, thats the point Amazon look at your address and figure out you are in Ireland and don't want to ship to you.

    Wake me up when it's all over.



  • Registered Users Posts: 2,596 ✭✭✭newmember2


    Yeh, although only last night something similar to what you're describing happened me where I looked and found an item on Amazon UK and when I went to buying options the item in all its sizes was 'currently unavailable', so then I went to Amazon DE and bought it there instead.



  • Registered Users Posts: 1,701 ✭✭✭Sugar_Rush


    I've noticed this has been introduced on a bunch of items just now.

    Items I bought before are no longer shipping to Ireland.

    Curious if this is Brexit or something?

    In physics we trust....... (as insanely difficult to decipher as it may be)



  • Registered Users Posts: 1,097 ✭✭✭dam099


    Some items seem to have coincided with Brexit like food items (which I get given the regulation around such items) but others items I purchased before like camera batteries and power banks also disappeared around the same time but seem unlikely to be Brexit related (as Amazon.de won’t ship either).

    Much of this may be down to heightened concerns about shipping lithium batteries but Amazon don’t seem interested in making any effort to work around these (presumably putting processes in place to ensure they don’t go by air). I can get camera batteries from an independent retailer in the Netherlands so it can be done if the will is there so seems to be down to indifference.

    Some of these items could presumably be stocked in the Irish warehouse either but again they don’t seem to care enough to facilitate. Also not sure how much they are using the Irish warehouse, my own orders rarely seem to come from there.



  • Registered Users Posts: 10,116 ✭✭✭✭Caranica


    Shower gel and most deodorants also stopped. I had them on subscribe and save



  • Registered Users Posts: 211 ✭✭Hagakure_irl


    Anybody having recent difficulty with packages from Amazon US that have cleared customs but stuck in some sort of infinite loop with UPS as a Warehouse Scan every night?


    Haven't ordered anything particularly spicy. Moondrop and Truthear IEMs.



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  • Registered Users Posts: 741 ✭✭✭cap.in.hand.


    Always found Amazon us excellent with quick delivery to Ireland..no problems with delivery 2 weeks ago anyway from Amazon us.



  • Registered Users Posts: 965 ✭✭✭phunkadelic


    Looking to get a product on amazon, one that doesnt ship here as it has a lithium ion battery. Would always have got it sent to parcel motel up until brexit.

    Considering using address pal, but will I be charged big fees on a £300 item? I know that amazon cover all the fees if you get something shipped here but I presume and item shipped to address pal will mean big customs fees when it lands?



  • Registered Users Posts: 6,797 ✭✭✭DopeTech




  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,910 Mod ✭✭✭✭whiterebel


    Addresspal will open it and return it if there is a LI battery in it. It’s on their prohibited list.

    And you would have to pay 20% UK Vat, and at least 23% Irish VAT, if not Duty as well.

    Post edited by whiterebel on


  • Registered Users Posts: 965 ✭✭✭phunkadelic


    Cheers I won't be doing that then. Might head up north and get I argos instead



  • Registered Users Posts: 17,065 ✭✭✭✭Tusky


    Hey folks. Anyone else noticing that Amazon are increasingly not delivering to Ireland? I keep getting the "cannot deliver to your address" message, often on Amazon's own items. Happened with the Ring camera and various other bits over the last week.



  • Registered Users Posts: 5 Kochanek


    Most Stuff ROI Customers Order off AmazonUK or AmazonDe is Shipped from their Warehouse in Baldonnell Dublin. I know this because I work there for 2 years. I think if you order from UK Site you are somtimes Customs charged & Shipping fee. Stupid really.



  • Registered Users Posts: 1,474 ✭✭✭NewClareman


    I tried to buy a Roomba i7 from Amazon.de Warehouse. It will ship to Ireland but the 30% discount is not applied. Has anyone found a workaround for this?



  • Registered Users Posts: 510 ✭✭✭Antipathetic


    Sorry if this has been covered before but I bought a second hand motherboard through Amazon. It was sold directly by them on the German website.

    The problem however, is there are a few bent pins in the CPU socket clearly this is the reason why it was returned and Amazon didn't even bother to check it properly since you could clearly see the bent pins and the plastic cover that usually covers the CPU socket on a new board was out of place.

    I'll admit, I haven't spoken to a customer service rep at Amazon just used the online section of my orders to request a refund giving damaged or faulty item as a reason.

    Amazon expect me to pay for the return shipping and they will refund me up to €11, it was my understanding and for what it is worth, I have also confirmed with chat GPT that if item is faulty I should not have to pay anything for returning the item.

    Don't let the terrorists in Israel win. Please donate to UNRWA now!

    https://donate.unrwa.org/-landing-page/en_EN



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  • Registered Users Posts: 510 ✭✭✭Antipathetic


    Yes, unfortunately I've noticed that quite a lot myself recently if I remember correctly it was on items that contain batteries.

    Perhap someone can confirm if Amazon in the UK has stopped shipping items with batteries abroad?

    Don't let the terrorists in Israel win. Please donate to UNRWA now!

    https://donate.unrwa.org/-landing-page/en_EN



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