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Virgin & Sky announce deal

2

Comments

  • Registered Users, Registered Users 2 Posts: 517 ✭✭✭feelings


    Doesn't appear to be in the case. Fiber only network here and only 1Gb available from Sky over VM fiber. VM are offering 2Gb though. Seems to be the deal they have?



  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    Looks that way. Virgin keeping the 2GB product for themselves.

    1GB is more than enough for the domestic setting though and the Sky new customer price is excellent.



  • Registered Users, Registered Users 2 Posts: 4,194 ✭✭✭bennyx_o


    Sky Broadband checker not working for me either - I'm also just on Virgins coax cable



  • Registered Users, Registered Users 2 Posts: 856 ✭✭✭raxy


    Sky tells me to get ready for superfast broadband:

    Up to 12mb/s.

    When I seen the sky/virgin deal I assumed it would be the entire network.



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭ADSLUSER


    I received confirmation from Virgin Media that my area now has FTTH and also noticed that the Sky Fibre broadband deals are available to me when I use their service checker. Virgin Media want to charge me €80pm to upgrade to their 1GB subscription but Sky offering the same for €40pm and it's essentially the same network! My only concern is any downtime to switchover since I work from home and can't afford any downtime. Just wondering if anyone has switched over to Sky Fibre yet from Virgin Media and was the switchover seamless? Did it require a Engineer or was it a self-service installation?

    One other thing, does the Sky modem/router allow bridge mode like Virgin Media, I know the older sky modem/routers did not in the past? Thanks



  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭pizzahead77


    On Fibre you should be able to delete the Sky router altogether unless you are using their phone service (you can on the regular OpenEir network)



  • Registered Users, Registered Users 2 Posts: 4,194 ✭✭✭bennyx_o


    I don't believe this is possible on Virgin but open to correction



  • Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    I have checked all the people I know who have Virgin in my area and the checker isn't working for any of them. Interesting 🤔🤔🤔 it is however working for people without Virgin.



  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    Have you coax into the house? I'd reckon they need to run fibre in. I can't see Sky operating over the Virgin coax network. Switchover should be seamless enough.



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  • Registered Users, Registered Users 2 Posts: 4,194 ✭✭✭bennyx_o


    Back working for me now, still the same 100mb/s offering though



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    Many areas running the non co-ax Virgin yet in Dublin?

    Better Born Lucky Than Rich.



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭ADSLUSER


    I think I only have Coax so expect they need to run the fibre in. How messy is it to run the fibre into the house? Would like to know if anyone had experience of getting fibre installed from coax?



  • Registered Users, Registered Users 2 Posts: 15,147 ✭✭✭✭loyatemu


    I assume you can't get fibre until they upgrade the network in your area and then they will run it into your house anyway. The fibre network is a replacement for the co-ax, they won't be running them alongside each other in individual areas, they want to get rid of the co-ax.



  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    Should be clean enough. I'll have them run it the same as my coax. It comes into the garden and then under a capping on a wall. Fibre will be the future so makes no sense not to bite the bullet with it now. I'd eventually see Virgin opening their network to other providers.



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭ADSLUSER


    Just a few days ago after my posting, a contractor came to our estate and upgraded the network in our area. He said all houses are now ready to subscribe and the exchange is turned on for fibre etc.. so all looking good.



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  • Registered Users, Registered Users 2 Posts: 14,347 ✭✭✭✭jimmycrackcorm


    I was going to change to VM but then they told me they needed to send out an engineer for the install. I queried why and they said they needed to install a new fiber endpoint. So I refused as every other fiber provider I had just needed to send out a modem. Now I'm trying to sign up with Sky and on the web side I cant get past entering my UAN. But using my phone Sky also say they need to send an engineer out.


    Also I can't find a number to contact them with



  • Registered Users Posts: 349 ✭✭yogibear77


    0818 500283

    Is the number I use, you will be on hold for a long time



  • Registered Users, Registered Users 2 Posts: 4,194 ✭✭✭bennyx_o


    That's likely because every other provider has been running of either Eir or SIRO but Virgin are running off their own network



  • Moderators, Science, Health & Environment Moderators Posts: 21,670 Mod ✭✭✭✭helimachoptor


    if you have a siro ont, you can hop between all the providers on siro with a new router, but if you want eir or virgin (or the providers that use them it means a new ont)


    in practicality in that example if you were with Digiweb on siro and wanted Sky, sky would never sell a new Ont connection via Virgin, it would be a transfer from digiweb to sky via Siro



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,075 Mod ✭✭✭✭bk


    Virgin's old network use coax cable into your home. The type of cable use for cable TV.

    The new Virgin network uses Fibre cables, called FTTH. If you want to use this new service and the higher speeds offered, then they need to run the new fibre cables into your home.

    Sky making use of the Virgin network is only the NEW Virgin fiber network, not the old coax network. It isn't possible to resell services on old coax networks.



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  • Registered Users, Registered Users 2 Posts: 383 ✭✭Saudades


    I would like to switch from Virgin to Sky as Sky is half the price but the process doesn't seem straightforward.

    I'm not sure if I have coaxial or fibre. My broadband is coming from a UPC box so I always thought that was coaxial. But my Virgin internet is called 'Fibre Power Broadband' - maybe that's just a name.

    The Sky website state that if you live in a flat or apartment, an engineer needs access to phone lines through the building's telephone distribution point, which I'm not sure is something I can easily organise. It would mean the caretaker (who I see once or twice a month) having to wait around for a Sky engineer to arrive to grant that access? Can't see that happening.

    I'll contact Sky tomorrow anyway, but just to be prepared, can I still receive Sky broadband even through just a coaxial?



  • Registered Users, Registered Users 2 Posts: 15,147 ✭✭✭✭loyatemu


    my Virgin internet is called 'Fibre Power Broadband' - maybe that's just a name

    it's just a name, all ISPs are using fibre in their core network and out to the cabinets on the street, but from the cabinet to your house may still be copper (co-ax for Virgin, copper DSL phone line for old Eir connections)

    I'll contact Sky tomorrow anyway, but just to be prepared, can I still receive Sky broadband even through just a coaxial?

    the consensus seems to be no.



  • Registered Users, Registered Users 2 Posts: 5,094 ✭✭✭Daith


    Ah I imagine external insulation on the house is going to make it a pain to move from Virgin co ax to virgin fibre so.


    Such a pain. The speeds with Virgin are fine for me, just wish I could switch around.



  • Registered Users, Registered Users 2 Posts: 14,347 ✭✭✭✭jimmycrackcorm


    It's actually OpenEir that installs the Fibre line through the ducting that your telephone line would have been through. My long time internet was with VM cable broadband. but one day Eir sent around leaflets saying I could get actual Fibre. Strange how they knew in advance.

    But of course who is willingly going to go with eir.



  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    Anyone manage to sign for this lads? I can't see the packages on the sky website anymore.



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_




  • Registered Users, Registered Users 2 Posts: 189 ✭✭nursewally


    We have FTTH available in our area now. I only found out by checking the website for available offers. Before it said only up to 100mb available (with max speeds 30mb) and now it’s giving me up to 1/2gb


    stick your eircode into the eir or Vodafone broadband website.



  • Registered Users, Registered Users 2 Posts: 15,147 ✭✭✭✭loyatemu


    this checker will show you Eir, NBP and Siro




  • Registered Users, Registered Users 2 Posts: 4,194 ✭✭✭bennyx_o


    Not up to date anymore - I get SIRO is unavailable for an address I know it's available for and 'last updated 24.02.2022' under it



  • Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭ADSLUSER


    I was planning to upgrade to fibre this week and then when I checked on both Virgin Media and Sky, all the fibre options are now no longer available. Even though my next door neighbour has SKY Fibre installed - it looks like they are scaling back the rollout due to the bumpy rollout to date. Our estate is enabled but they have been unable to cope with the demand.

    Post edited by ADSLUSER on


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  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    Looks as if the deal isn't going ahead anymore. Which is a shame. I have fixed to Virgin for the next 12 months on the 1GB @ €65 a month. Happy enough to be fair as it's a solid service.



  • Registered Users, Registered Users 2 Posts: 5,094 ✭✭✭Daith


    Ah that would have been nice. I think my option after this year is mobile broadband



  • Registered Users, Registered Users 2 Posts: 856 ✭✭✭raxy


    We cancelled virgin & got 3 5g broadband. Only in about a month but ni issues so far. Had the professional instillation so a box installed outside connected to a router.

    The Router is better than virgins so have had less issues using wireless compared to when we had virgin.

    Virgin called back after we'd cancelled & offered half price for 12 months but I said no.



  • Registered Users, Registered Users 2 Posts: 19,058 ✭✭✭✭Del2005


    I'm currently on Virgin 500Mb Unlimited Broadband and when I check my Eircode on Sky it says I can get Sky 500Mb. Will that be over the Virgin fibre or the phone? I checked the Airwire site, it says that FTTH and Siro Urban Fibre is available



  • Registered Users, Registered Users 2 Posts: 7,717 ✭✭✭Gusser09


    I see Sky are now offering packages using the Virgin infrastructure.



  • Registered Users, Registered Users 2 Posts: 240 ✭✭NU8


    I'm seeing both Sky and Vodafone available over Virgin owned fibre in my area.

    Before they have me a discount to stay, the Virgin representative told me Sky don't get access to the full bandwidth on the line. Pretty sure it's not true but they also offered 1 year of 1GB over fiber for €40 pm so I went with them regardless.



  • Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭Delta2113


    Virgin have to treat Virgin Customers and Sky and Vodafone on Virgin Network the same. If you can prove that they are not doing this they can be fined.



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    Finally got the email from Sky to say my home is now available for the full fibre on the Virgin network.


    Better Born Lucky Than Rich.



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    Current router for 1gb Virgin is amazing, wondering what Sky’s router is like on the full?

    Better Born Lucky Than Rich.



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  • Registered Users Posts: 984 ✭✭✭gabbo is coming


    Hi

    Facia now has virgin fibre and we've been told its upgraded. But connection is still coax. Can we avail of sky on VM?



  • Registered Users, Registered Users 2 Posts: 15,147 ✭✭✭✭loyatemu


    put your Eircode into Sky's website. If you're still on a coax connection into the house it would suggest the upgrade isn't complete yet.

    I had a Virgin engineer at the house recently surveying the coax in the estate for future replacement - he was non-commital on how long it would be before the fibre was run though.



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    Area was installed with fibre about a year ago and even then the installer lad said it would take a year to get it live in the area.

    He was in fairness on the button

    Better Born Lucky Than Rich.



  • Registered Users, Registered Users 2 Posts: 517 ✭✭✭feelings


    Does anyone know what modem/router SKY provide for the 1Gb FTTH (over VM fiber)?



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    I’m getting installed next Wednesday and will post info and pics if it helps

    Better Born Lucky Than Rich.



  • Registered Users, Registered Users 2 Posts: 64 ✭✭pacman114


    Anyone having problems ordering Sky on their site? I put in my eircode and select 1GB, then get to enter my details. The next page 'Additional Information' has a continue button which does not work! Have tried multiple PCs etc



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  • Registered Users, Registered Users 2 Posts: 517 ✭✭✭feelings


    Seems that either VM (or whichever provider I go with) will have to install an ONT on the wall. Can you ask the installer which company he works under! Whether he's a VM tech, or just a Sky installer.



  • Registered Users, Registered Users 2 Posts: 417 ✭✭Manc-Red_


    Actavo working for Virgin have come to install my Sky fibre lol.

    Received my hub yesterday from Sky.

    Will get back on here to see how she performs. Unfortunately my kitchen is at the front of house and that’s were the install will only go too.

    Better Born Lucky Than Rich.



  • Registered Users, Registered Users 2 Posts: 15,147 ✭✭✭✭loyatemu


    interestingly VM emailed me to say I was getting a free upgrade to 500Mb from the current 240Mb. They haven't run the fibre yet so I guess this is on the cable, maybe to dissuade me from jumping ship when the fibre does arrive…



  • Registered Users, Registered Users 2 Posts: 9,819 ✭✭✭lertsnim


    I got that email myself today. A nice surprise.



  • Registered Users, Registered Users 2 Posts: 69,730 ✭✭✭✭L1011


    They cleaned up the really old sub-240mbit speeds a while ago; presumably excepting any areas with speed restrictions. Wonder if they'll ever bump the 250mbit customers; 68 quid for just internet is obscene at that price.



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