Eir FTTH failed install, what's the next step?

How do I get fast broadband if I am not in the intervention area?

If your premises isn’t included in the rollout of the National Broadband Plan, but you cannot receive internet speeds of 30Mb or more from any commercial broadband provider, the following steps should be taken;

Contact your current retail service provider to investigate the issue and to determine the reason as to why your broadband speeds are slow or why a high speed broadband service cannot be provided.

Contact other retail service provider offering broadband services in your area to ascertain whether high speed broadband is available at your premises.

After the above checks are completed and if you are still unable to receive over 30Mbps from any retail service provider, then you can raise a query with the Department of the Environment, Climate and Communications (DECC) who will undertake an investigation on your behalf. For further details, please contact the National Broadband Plan division of DECC using the designated Web Form

This investigation will determine if high speed broadband can be provided to you by a service provider or whether your premises should be included in NBI’s fibre rollout.

Network Map - NBI