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Amazon

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Comments

  • Registered Users, Registered Users 2 Posts: 10,146 ✭✭✭✭Caranica


    Shower gel and most deodorants also stopped. I had them on subscribe and save



  • Registered Users Posts: 211 ✭✭Hagakure_irl


    Anybody having recent difficulty with packages from Amazon US that have cleared customs but stuck in some sort of infinite loop with UPS as a Warehouse Scan every night?


    Haven't ordered anything particularly spicy. Moondrop and Truthear IEMs.



  • Registered Users, Registered Users 2 Posts: 786 ✭✭✭cap.in.hand.


    Always found Amazon us excellent with quick delivery to Ireland..no problems with delivery 2 weeks ago anyway from Amazon us.



  • Registered Users, Registered Users 2 Posts: 972 ✭✭✭phunkadelic


    Looking to get a product on amazon, one that doesnt ship here as it has a lithium ion battery. Would always have got it sent to parcel motel up until brexit.

    Considering using address pal, but will I be charged big fees on a £300 item? I know that amazon cover all the fees if you get something shipped here but I presume and item shipped to address pal will mean big customs fees when it lands?



  • Registered Users, Registered Users 2 Posts: 6,914 ✭✭✭DopeTech


    https://www.buymeacoffee.com/dopetech.ie



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  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,023 Mod ✭✭✭✭whiterebel


    Addresspal will open it and return it if there is a LI battery in it. It’s on their prohibited list.

    And you would have to pay 20% UK Vat, and at least 23% Irish VAT, if not Duty as well.

    Post edited by whiterebel on


  • Registered Users, Registered Users 2 Posts: 972 ✭✭✭phunkadelic


    Cheers I won't be doing that then. Might head up north and get I argos instead



  • Registered Users, Registered Users 2 Posts: 17,067 ✭✭✭✭Tusky


    Hey folks. Anyone else noticing that Amazon are increasingly not delivering to Ireland? I keep getting the "cannot deliver to your address" message, often on Amazon's own items. Happened with the Ring camera and various other bits over the last week.



  • Registered Users Posts: 5 Kochanek


    Most Stuff ROI Customers Order off AmazonUK or AmazonDe is Shipped from their Warehouse in Baldonnell Dublin. I know this because I work there for 2 years. I think if you order from UK Site you are somtimes Customs charged & Shipping fee. Stupid really.



  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭NewClareman


    I tried to buy a Roomba i7 from Amazon.de Warehouse. It will ship to Ireland but the 30% discount is not applied. Has anyone found a workaround for this?



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  • Registered Users Posts: 535 ✭✭✭Antipathetic


    Sorry if this has been covered before but I bought a second hand motherboard through Amazon. It was sold directly by them on the German website.

    The problem however, is there are a few bent pins in the CPU socket clearly this is the reason why it was returned and Amazon didn't even bother to check it properly since you could clearly see the bent pins and the plastic cover that usually covers the CPU socket on a new board was out of place.

    I'll admit, I haven't spoken to a customer service rep at Amazon just used the online section of my orders to request a refund giving damaged or faulty item as a reason.

    Amazon expect me to pay for the return shipping and they will refund me up to €11, it was my understanding and for what it is worth, I have also confirmed with chat GPT that if item is faulty I should not have to pay anything for returning the item.



  • Registered Users Posts: 535 ✭✭✭Antipathetic


    Yes, unfortunately I've noticed that quite a lot myself recently if I remember correctly it was on items that contain batteries.

    Perhap someone can confirm if Amazon in the UK has stopped shipping items with batteries abroad?



  • Registered Users, Registered Users 2 Posts: 11,294 ✭✭✭✭Jim_Hodge


    I got packs of batteries, if that counts, last week.



  • Registered Users, Registered Users 2 Posts: 40,538 ✭✭✭✭ohnonotgmail


    It is lithium batteries that are the issue. Normal AA and AAA type batteries are fine.



  • Registered Users Posts: 535 ✭✭✭Antipathetic


    We'll see how true to their word Amazon is.

    Is it just me or have Amazon stop shipping most items in boxes and instead are opting for paper envelopes instead?

    Being cynical I could see this as being a move to make returns harder as you don't have a box to reuse.



  • Registered Users, Registered Users 2 Posts: 7,131 ✭✭✭The Continental Op


    You can't trust Amazon to have any sensible policy on packaging.

    Certainly had a few paper envelopes recently but also had small items in huge boxes.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 17,067 ✭✭✭✭Tusky


    I thought the huge warehouse they opened in Ireland would result in a better service, but it's been worse! Hope Amazon.ie is on the hoirzon...



  • Registered Users, Registered Users 2 Posts: 7,131 ✭✭✭The Continental Op


    I don't see why they can't indicate items that are in stock in Dublin?

    Also why-tf don't they stock Lithium Batteries? From their own statistics (or are they lies?) they know the Amazon best sellers so why don't they make the effort to stock those items in Dublin?

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 11,294 ✭✭✭✭Jim_Hodge


    The Irish market isn't big enough to warrant an Amazon.ie or separate stock listings.



  • Registered Users, Registered Users 2 Posts: 7,131 ✭✭✭The Continental Op


    But they know where their stock is stored so they could easily highlight that for any customers that have an Irish delivery address set as default.

    Wake me up when it's all over.



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  • Registered Users, Registered Users 2 Posts: 11,294 ✭✭✭✭Jim_Hodge


    I repeat, not worth the effort for the size of the Irish sales.



  • Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,102 Mod ✭✭✭✭AlmightyCushion


    I have definitely seen a warning on some items that they don't deliver to my default address so they do it for some items.



  • Registered Users, Registered Users 2 Posts: 11,294 ✭✭✭✭Jim_Hodge


    There's a difference between saying an item is not deliverable to an entered delivery address and defaulting to indicating if an item is held in Dublin or not. Amazon UK, and their ,marketplace sellers, deal with countries other than Ireland.



  • Registered Users, Registered Users 2 Posts: 10,146 ✭✭✭✭Caranica


    I ordered a household item yesterday for a family member in rural Ireland, said delivery Thursday, grand. Delivered 10am this morning



  • Registered Users, Registered Users 2 Posts: 4,266 ✭✭✭Poochie05


    I refused delivery of an item a few weeks ago as suggested by Amazon as it was too late to cancel an order. Do I need to get in touch with them about a refund or will that automatically happen? The tracker is showing as refused by customer and now delivered to Portlaoise Mail Centre. Anyone here who has refused a delivery before remember the process? Thanks.



  • Registered Users, Registered Users 2 Posts: 1,552 ✭✭✭dohouch


    I did a few week back for same reason. I took about 7 days for money to get back, but during Christmas period so a bit of patience. I did not have to do anything my side.

    🧐IMHO, God wants us all to ENJOY many,many ice-creams , 🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦



  • Moderators, Technology & Internet Moderators Posts: 7,412 Mod ✭✭✭✭pleasant Co.


    It takes a while to get back to them when you refuse delivery, probably longer at this time of the year too.



  • Registered Users, Registered Users 2 Posts: 4,266 ✭✭✭Poochie05


    Thanks, was assuming it would be slower with Christmas alright but thought I’d check in case I was mistaken in just waiting for something to happen.



  • Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭NewbridgeIR


    Anyone have experience of this issue?

    Relative living in US orders items (children's presents) from Amazon.com for delivery to her parents' address in Ireland.

    She gets the eircode wrong and includes her own married name on the label rather than her parents' names.

    Didn't arrive. Disappointed children.

    The mother chased it up with local An Post sorting office who told her that they sent it back to the US as they couldn't work out who it was for.

    Will Amazon just refund when it eventually makes it way back or will they contact the person who made the order and ask for an alternative address?



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  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,023 Mod ✭✭✭✭whiterebel


    Sometimes Amazon are peculiar with returns. They have tried insisting in the past that they would refund when they receive it at their own premises in Dunfermline, which could be months after receipt in Port Laois. I'd get on to their Customer Service to ask them.



  • Registered Users, Registered Users 2 Posts: 13,913 ✭✭✭✭mrcheez


    Still trying to figure that one out.

    I wanted to order 12 batteries on Amazon UK along with a few other items, and not allowed, yet I am allowed to order the original product that comes with the exact same 12 batteries.



  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,023 Mod ✭✭✭✭whiterebel


    From a UK Courier company

    “Can lithium batteries be sent on their own through the post?

    No – you are not able to send lithium batteries on their own through domestic or international post.

    You can only send lithium batteries in the UK or international post only when they’re contained in a device.

    They must be packed in a strong rigid outer packaging unless when contained in equipment, the battery is afforded equivalent protection by the equipment in which it is contained“

    Amazon seem to treat all batteries as Lithium Ion to be on the safe side.



  • Registered Users, Registered Users 2 Posts: 1,187 ✭✭✭johnnykilo


    Firesticks seem to be reduced on the Amazon.es website currently. Has anyone used a Spanish equivalent of Mailboxde before that they could recommend?



  • Registered Users, Registered Users 2 Posts: 13,913 ✭✭✭✭mrcheez


    I bought a some items from Amazon UK and want to return a few but Amazon had split up the single order into 2 orders, so some of the items are in one order, and some in the other.

    I want to return them in a single box, so is the approach that you stick both return labels on the outside?



  • Registered Users, Registered Users 2 Posts: 3,487 ✭✭✭VG31


    Are you sure they split it in to two orders? They may have dispatched separately but it should still be the same order.



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  • Registered Users Posts: 5,681 ✭✭✭obi604


    Looking to buy a power bank from Amazon uk. It seems no one ships, I guess to do with battery and postage etc.

    any other avenues here?



  • Registered Users Posts: 535 ✭✭✭Antipathetic




  • Registered Users Posts: 43 flipper2009


    I buy from Amazon.de and Amazon.fr, never from Amazon.co.uk

    However the price changes when it gets to delivery. The price usually goes up by a couple of euro. This is before the delivery charge is applied.

    Anyone know what that is about ? Thanks



  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,023 Mod ✭✭✭✭whiterebel


    Different tax rate?



  • Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭NewbridgeIR


    German VAT is 19%

    Irish VAT is 23%

    When you move to checkout, the German VAT is deducted and the Irish VAT added on.

    Amazon UK works the same way - there UK VAT is 20%. I have Prime for Amazon UK so free delivery. There are no additional charges so I only use Amazon.de if the price is significantly cheaper as I have to pay for delivery there.



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  • Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭NewbridgeIR


    no customs charge on Amazon UK once you don't use a 3rd party seller.

    they deduct UK VAT and add on Irish VAT. There are no other charges aside from shipping. And if you have Prime then that's free.



  • Registered Users Posts: 43 flipper2009


    So how do I know if I am using a 3rd party seller ? Is that when I go to More Buying Options?

    The reason I don't use amazon.co.uk anymore is because I had to pay customs once on an expensive item. Are custom charges applied depending on the value of the item or has that changed recently?



  • Moderators, Computer Games Moderators Posts: 10,443 Mod ✭✭✭✭F1ngers


    Items under €22 used to be exempt.

    Now everything is charged.

    AfaIk, you'll know it's a 3rd party seller when it's not "sold by amazon".



  • Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭NewbridgeIR


    Item needs to be sold or fulfilled by Amazon.

    If you add a 3rd party seller's item to your basket then there is no VAT adjustment - that's another way of knowing.

    I only order 3rd party items from Amazon UK as a last resort - usually a physical media item that's unobtainable elsewhere.



  • Registered Users, Registered Users 2 Posts: 13,913 ✭✭✭✭mrcheez


    Yeah different order numbers and different items in the "return items" screen


    Also email said it split the order. Maybe because there were several things in it.



  • Registered Users, Registered Users 2 Posts: 3,487 ✭✭✭VG31


    Strange, haven't seen that before. If you have prepaid An Post return labels I'd just return them separately with one box for each label.

    If you are paying for the postage then just make sure you include both pages with the barcodes/return information in the box.



  • Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭chasm


    The amount of items that show as available for delivery to my saved address and then once I get to checkout it tells me there is a problem and to change my address! Most of it is sold and dispatched by Amazon! This is why my amazon spend has dropped by so much!



  • Registered Users, Registered Users 2 Posts: 7,131 ✭✭✭The Continental Op


    I think it might be the location of the fulfillment center that holds the stock? I believe some fulfillment centers don't supply items to Ireland, well thats the excuse I've had for items I have managed to order that were in stock and available to UK buyers but went on the long finger as far as dispatch went when ordered for an Irish address.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 13,913 ✭✭✭✭mrcheez


    You can get prepaid An Post labels now???


    When did this start? Do I need to specifically request them?

    It's always the case that I've had to pay for postage back to amazon UK and then get a refund after.



  • Registered Users, Registered Users 2 Posts: 507 ✭✭✭tiegan


    Depends what you are sending back - if the return is going back to Ireland they will give you a prepaid an post label - if Scotland you pay yourself and get a full refund - I just returned a printer which cost me 30e to send back tracked. Got it all back.



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