Vodafone offering 2000Mbps

Thanks guys I appreciate the reply.

The 10gig port is the one of the Vodafone supplied modem itself so I cant see a way to check if theres a way to see if its limiting speed. Only thing perhaps I can see is it referencing 'Physical Interface10G Ethernet SFP' (the device is SPF+ for 30meters)

I run the latest driver from above and checked the usbc's settings - these are plugged into a Mac Mini M2 (only few months old) which was USBC3 and above only port wise.

Cable wise its all Cat7 or Cat8 I've been testing it with.

I rang Vodafone and after 45 minutes they gave up and said they would send an engineer but the tech support sounded deflated and like they just wanted to go - so I hope I do actually get an engineer out - they said id get a call the next say but alas nothing yet (obvs its chrimbo so that might delay it but this was end of last week)

LAN aside, even with a wifi6 enabled device connected to the box (which is also wifi6) I'm only getting pretty much what I would have gotten on the old 1gig line also - so its making me think is it possibly something to do with the line / Gigabox+

Not sure how long I'll be waiting for an engineer - and I know this is totally first world problems 1gig is more than enough for anything currently - its moreso I'm a nerd, and the principle that I'm paying for something and should be getting that service etc

Hey thanks for this - so how would one go about getting the actual 2gig speed? Or might there be another workaround do you think.

I just had the engineer here (KN Group) and he replaced the box but exact same result, I think the poor lad knew less about the 2gig that I did - so he said get back onto vodafone again, have just done that so will see what happens now.

Such a shame - like I know it'll be grand I can happily live with the 1gig no problem - but moreso, why advertise the 2 gig and provide 2 gig hardware if it dont work out of the box like it should.

Again, even using wifi 6 device with the box I'm still only getting the same speed with as I was on the 1 gig line also -.

Heya yes thats correct, they are all right beside each other with 1m or so Cat7 / Cat8 cable (which i've swapped out to rule out also). And yea my thoughts too were moreso the speed coming in only maxing at 1gig for some reason.

My cooling off period was the day that the engineer came - I'm confident enough though that as I logged the fault the day the router arrived that I could complain and wrangle my way out of it or at least just go back to the 1 gig plan if the 2 isn't available.

I might check with blacknight out of curiosity to see what thry say about available NBI speeds here

yea its 70e a month for the 2 gig compared to the 45e a month for the 1 gig but I just searched the eircode here again and its bringing up some offers at the moment too:

UPDATE!

So, I finally managed to get a manager callback today - and it turns out, the exact thing I highlighted to the on my very first call to them - was in fact correct and what has been causing the issue. When I initially spoke with Tech Support I asked them is it possible that a setting on their side was limiting the speed coming through to me - and they said no, I was on the correct 2gig package and all should work. I pushed them further asking though if theres a further way for them to limit speed on a connection like there is on copper wire etc. Anyway they said no again that once I was on the right plan thats all that was needed.

Today - the manager rings me and low and behold, he explains that I was correct all along, in addition to changing the plan there is another portal internally that is specifically for NBI that has 3 tiers of speed and that my speed tier within the NBI portal had not been updated from the premium (1 gig) to the Elite (ie 2000mbs ) package on NBI's side and this is what was causing the issue. He updated it there and then for me instantly.

So I give you ... my 2gig NBI connection !!

NEVER GIVE UP lol

And these are the base offerings from NBI currently:

I know Vodafone are anyhow! https://n.vodafone.ie/business/products-and-solutions/fixed-communications/single-line.html

Heya no the table above is specifically NBI only, if its an enterprise plan offering 2gig down it should then be the 400up - they've had that business plan around for a good bit longer than the consumer / residential plan so all should be hunky dory - the speed banding are set by NBI themselves

have any of you that recently signed up to 2gb actually been issued a gigabox+ modem? i signed up about a month ago and they gave me a regular gigabox. now sure i use my own router (udm pro) so i dont care about the wifi 6 on the gigabox+ only really to use it as a modem to offload all the pppoe stuff to the vf modem. as far as i can tell they removed everything about the gigabox+ from their website other than a support page.

As I am using an Orbi Mesh system, it looks like that was the problem, re speeds and other disconnection issues.

Just connected (wireless) to the Gigabox Plus and the speeds have improved!

Very happy!

yes, I have read that as well, but only using WiFi so never saw a need for it.

VF since Feb i have applied for 2GB in Glanmire cork. The contract has been cacnelled 7-8 times, the order has been placed 11 times, to date they show i have been upgraded to 2GB on the VF app - but still i get 1GB cap, i have had multiple support sessions , and VF trying to tell me my 10GB and 2.5GB products will not see faster than 1 GB per device.

I am VF on open Eir not Siro, my conenction is on Xpon not Gpon. I am at my wits end with VF and I am now proceeding towards comreg for non delivery of service - hopefully go to an ISP that has a clue of what it is they are selling .

(Durng one of the support sessions - on the expert mode of the system status page - i can see the speedtest they ran from the gigabox+ and it is also limited to 1GB down with around 100Mbps up.)

Sick to death of delaing with India, the constant lies and bullshit they spout.