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Bought a terrible car

pmac180

Hi everyone, and thanks for any advice. I recently bought a car from a dealership in Dublin. Quite expensive as well. Almost 20g. I have had nothing but trouble with it since I bought it. I have several issues. I think it was crashed and poorly repaired. The dealership is SIMI registered if that is any importance. I want to return it but the guy said not a chance. He said he will fix any issue. But so much is wrong I have lost complete confidence with it. I only have car 2 weeks, can I return it. Thanks

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carfinder

OP, there is likely no way to fix your car cheaply. It could well be an insurance write off that was badly fixed on the cheap. The idea of letting the garage fix whatever is wrong here is not in your best interests. Formally write to the garage demanding a refund. I would send the demand by email, by hand and by registered post so that your formal demand doesn't get "lost".

This is then a job for a solicitor and also report to CCPC - they will need documentary evidence of the issues so, like a previous poster advised, get a reputable mechanic to do an assessment of the car. Also get a history check report of the car - it might be recorded as an insurance write off which will help you case. See if you can save a copy of the ad or Web listing that advertised the car - all of this will help with your case. If the facts are as you allege, you have been defrauded.

dickdasr1234

https://www.boards.ie/discussion/comment/121604879#Comment_121604879

Hehe, probably a good job you're only reading them now. I'm sitting here praying you're still within the 30 days.

sligopaul

Any pictures of the areas of concern around the car , panel fit, missing clips etc

Bass Reeves

https://www.boards.ie/discussion/comment/121605098#Comment_121605098

If the car was crashed and he was not informed when he purchased it the 30 rule days is immaterial. However if he is within the 30 days I be using that as well.

pooley124

It may have been crashed but not recorded as a write off. In that case the dealer doesn't have to inform him.

User1998

https://www.boards.ie/discussion/comment/121605616#Comment_121605616

And without a write off status its difficult for OP to prove that the car was in that condition when it was sold to them. They could have crashed the car soon after buying it.

OP you never answered when I asked did you do a history check on the car before purchasing?

Bass Reeves

https://www.boards.ie/discussion/comment/121605616#Comment_121605616

Not correct ignorance by the dealer is no defence. They are considered the professional. If you discover a serious issue within the first six months it's the dealers responsibly to prove it was caused after sale, its assumed the faulty was there pre sale

Bass Reeves

https://www.boards.ie/discussion/comment/121605780#Comment_121605780

From the OP first post he said he had the car two weeks that was posted Wednesday. So he has the car less than three weeks.

He would have being going well to have it crashed and repaired. When you are dealing with reputable dealers (SIMI) you should not have to do history checks.

I have bought privately ( always do a check) off a reputable dealer I would not

HBC08

https://www.boards.ie/discussion/comment/121605821#Comment_121605821

Its basic due diligence to do a cartell or similar check before buying.Id do this whether it was from a dealer or not,being in SIMI means nothing as we have seen on here lots of times.

pooley124

https://www.boards.ie/discussion/comment/121605797#Comment_121605797

Ignorance or not, if the car isn't recorded then the OP has no evidence that it was ever crashed.

Bass Reeves

https://www.boards.ie/discussion/comment/121605865#Comment_121605865

I agree to an extent but its not a requirement in law for the buyer to do that. There tends to be a misunderstanding within the car sale industry that consumer rights do not apply.

For instance in the case of a car being crash the dealer is OBLIGED to inform.the buyer. Its should be noted on the sales contract and if it had a write off category that should be noted as well.

So if I buy off a dealer I should not need to do a history check. I have bought cars where I was informed of the damage done and one case was 40 years ago.

Bass Reeves

https://www.boards.ie/discussion/comment/121605910#Comment_121605910

If the OP gets a mechanic or Auto engineer to check the car and they confirm that it has been crashed then the dealer has to take back the car and refund the owner unless he can prove the damage was caused by the buyer

pooley124

What do you classify as a crash though? The car may have had a damaged door which was replaced, is that a crash? I reckon quite a lot of dealers would say nothing in that case.

The next thing to do is a history check. If that shows up nothing then he will have a hard time proving it was crashed. Better off concentrating on the faults that the car has and getting them fixed. If they can't be fixed he's entitled to a refund.

HBC08

https://www.boards.ie/discussion/comment/121605916#Comment_121605916

Of course but you are relying on the garage doing what they're obliged to do.

I bought my last car from a reputable maindealer. I did a car check and it turned up that there was 2 previous owners rather than 1 as advertised. It seems this was a genuine oversight on their part (ill never really know) but we then negotiated this into the price.

Being a member of SIMI is not a good barometer of whether somewhere is a reputable garage or not.Its €20 to do a car check,to not do that when buying a car from anybody is reckless.

Smee_Again

https://www.boards.ie/discussion/comment/121605910#Comment_121605910

OP doesn't have to show it was ever crashed, all he has to show is that it is faulty and he is within the 30 day period.

mickdw

This sounds like a dog rough car.

The garage won't turn a rough car I to a tidy one so I don't see the repair option being realistic.

Spend a few quid on legal advice and go from there.

My thinking would be Engineers report, if that confirms multiple areas of damage, reject car via solicitor.

Overspray, door feeling odd, dodgy panel gaps and bumpers loose suggests there was a major accident in its history. Add issues with heater and seat belt notifications and it's looking like dash was possibly out for airbag repair.

Bass Reeves

https://www.boards.ie/discussion/comment/121600867#Comment_121600867

It may not a good idea to get a car checked pre purchase by a Mechanic. It may actually negate your consumer rights as he is a profession and should spot any issues

Bass Reeves

https://www.boards.ie/discussion/comment/121606145#Comment_121606145

he just needs to be aware of the 30 days its the easiest refund path. Get a mechanic/engineers report ( or even a Toyota dealer mechanical/diagnostic check) and demand a refund in writing, by email and registered post (just make sure its within 30 days) note all faults.

All he has to do is quote consumer rights, 30 day rule and return the car.

[Deleted User]

https://www.boards.ie/discussion/2058330724/bought-a-terrible-car

Hi,

Under the sale of goods act you have a full month that if you are not satisified with the good as being of merchantable quality you are allowed to cancel the sale and get a refund.

mickdw

https://www.boards.ie/discussion/comment/121606584#Comment_121606584

Are we definite on this though.

Either way, I'd be using a soli it or to make sure the rejection was done correctly.

[Deleted User]

https://www.boards.ie/discussion/comment/121606605#Comment_121606605

I am nearly positive there has to be evidence it’s not of merchantable quality. Ie a mechanics report.

[Deleted User]

https://www.boards.ie/discussion/comment/121606605#Comment_121606605

Yes, both the sale of goods act and the consumer rights protection will cover you.

Yes, need to show that the car is not as described or as expected for the price, quality etc one would expect NORMALLY of something of a similar price range.

Need to document the initial complaint to the dealer, this will in effect hold your 30 days.

[Deleted User]

https://www.boards.ie/discussion/comment/121606671#Comment_121606671

Yes, would need this, a report etc.

Sorry I didnt read all the thread, has the OP not gotten this done#?

hoodie6029

https://www.boards.ie/discussion/comment/121604879#Comment_121604879

Hopefully you get this sorted quickly, for your own sake.

You’re not the first person this has happened to and you won’t be the last. It would be great if you could post the outcome here, it may help others in the future.

pmac180

Ya I will post the outcome. I'm bringing a mechanic the next time I'm spending big on a car. Thanks again for helping

Bass Reeves

https://www.boards.ie/discussion/comment/121620344#Comment_121620344

Not necessarily a good idea. If you bring a mechanic and he checks the car it's assumed you are aware of any problems with the car

[Deleted User]

https://www.boards.ie/discussion/comment/121620398#Comment_121620398

What? 🤣

would you stop.

hoodie6029

https://www.boards.ie/discussion/comment/121620398#Comment_121620398

I think you need to reassess who you bring to view a car with you 😂🤣

_H80_GHT

https://www.boards.ie/discussion/comment/121606146#Comment_121606146

I've read some bad opinions before and this is right up there.

[Deleted User]

The bringing of a mechanic in no way stops your legal rights.

Yes, you will get some smart ars3 who will say it to you to try and cop out, but you are protected by the law