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National Broadband Ireland : implementation and progress

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Comments

  • Moderators, Motoring & Transport Moderators Posts: 265 Mod ✭✭✭✭OSI


    Finally got installed there last week and have to say the Circet guys were very good. Brought it into the plant room in the middle of the house so it's well hidden and after a good chat the installer was good enough to let me have the PPPoE details so I could use my own network gear instead of the modem that was sent.

    2Gbps Down and 200 Mbps up via Aptus broadband and it's living up to the promises.




  • Registered Users, Registered Users 2 Posts: 297 ✭✭dollylama


    Does anyone know is the 2Gbps product running over a 10Gbps XG-GPON link or is it just GPON maxed out? That's a serious result posted either way!



  • Registered Users, Registered Users 2 Posts: 34,118 ✭✭✭✭listermint




  • Registered Users, Registered Users 2 Posts: 15,682 ✭✭✭✭The Cush


    Post edited by The Cush on


  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    Always curious about the high-bandwidth users...

    Do you actually need this speed or is it "because it's there" you got it? 😀



  • Moderators, Motoring & Transport Moderators Posts: 265 Mod ✭✭✭✭OSI


    Backups and file transfers are a big thing for me. I have a couple of NASes here that I replicate to matching units in my folks house so the upload is very beneficial for that, and then I have an object storage bucket that I store a lot 4K video in so the download and upload comes in handy then. That and Steam :D



  • Registered Users, Registered Users 2 Posts: 1,218 ✭✭✭dexter647


    Hi folks just a quick question here..Got hooked up on Thursday by Circet and decided to go with eir. I wasas told connection good but eir still had to set up acc that would take 20 minutes. Later that evening rang eir to be told it would bw 24 hours and then next day told it would be 48 hours. As of today still not up and running..Is this normal with eir?



  • Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    Got my NBI installation last week in the Kilgarvan DA, Kerry. It was initially scheduled for the 30th, but when I called to confirm in response to the installation confirmation text I was offered a cancellation for the next day. I am absolutely thrilled with it. Installation was last Saturday week 25/11/23.

    The Circnet technician arrived around 10:30am and was in and out in under 2 hours, I went for the overhead cable route mirroring the Eir Landline from the DP on the pole, an underground install would be extremely difficult; needing to trench tarmac and cut footpaths, it would be totally crazy in comparison to what we did.

    The fibre cable went into the attic and down to the opposite end of the house where it entered pre existing cable trunking, with the ONT Wallmounted just above the former EIR Mastersocket.

    I had as much prepwork as possible done ahead of the installation. I had trees cut back, a clear pathway for the cable made. The technician clipped it on the purlin all the way down the attic which is floored and lit, an abandoned loft conversion which never went all the way. He dropped the cable down and into the cable trunking. It was an incredibly neat and tidy installation and the guy was very precise and exact in his job. He used 52m of fibre cable and photographed different sets of the work into his system ipad, there is a big database so that NBI can see exactly the setup in each premises, from the cable entry and location of the ONT etc. This will greatly help in future repairs and fault finding.

    Timeline of my installation:

    NBI website with my eircode changed to available to pre-order: 13/10/2023, a friend of mine pre-ordered the next day on 14/10/2023 and was installed on 20/11/2023

    I myself ordered on 20/10/2023 from a salesman from Vodafone who doorstepped me and I went for the 500mb package for €40 + €5 per month for the Voip landline for a total of €45 a month. I could have subsequently got cheaper deals from Sky and on Black Friday but for the first time in years I feel I'm getting value for my money.

    I was offered an installation date from Circnet on behalf of Vodafone for 30/11/2023, I accepted.

    Fast forward to 24/11/2023 I received an SMS text from Vodafone to confirm the 30/11/2023 installation date, I called up to confirm and was offered a cancellation of the next morning, I accepted and I had it installed on 25/11/2023. Placing my order to active service 20/10/2023 to 25/11/2023.

    To say I am happy is a huge understatement, I have watched a few hours of youtube and netflix without buffering, done some great high quality video calls and a Zoom call to make up for lost engagement in Dublin due to the riots last week there.

    I was contemplating getting Starlink as its prices dropped but as the timeline for Fibre emerged and activity locally increased with DP's mounted and fibre starting to be strung I clung on. My initial time for the last 12+ months was Oct-Dec 2023, the pessimist in me said St. Patrick's Day 2024 and I never expected to have FTTH for Christmas 2023 to be honest.

    My internet history in a nutshell:

    1998-2005: Dial-up 44.8kbps, Indigo go-free, Telecom Eireann Tinet, Oceanfree and finally BT Internet

    2005-2008: One way Satellite: Teles Skydsl a German Company 2mbs down with a 3gb allowance, using the Dial-up as upload/uplink, massive ping

    2008-2010: Local adhoc wisp, 7mbps shared by about 30 houses, later raising to 24mbps, using 5ghz radio antenna.

    2010-2023, Eir ADSL 2.0 giving 14.2mbps down and 0.9-1mb up, used this with Eir, Vodafone and Sky down through the years, usually jumping ship each year for the best deal.

    2019-2023, Eir 4G on my smart phone used for upload for any large files.

    2023- NBI Fibre to the home now, finally.



    Post edited by theguzman on


  • Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    Also I forgot to mention that the Circnet Technician supplied my Vodafone modem, they only supply modems for Eir and Vodafone wheras the other providers post out their modems to the customer in advance of installation.



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  • Registered Users Posts: 226 ✭✭baz9375


    Thanks for the post.

    Love to see these detailed installation posts :-)



  • Registered Users, Registered Users 2 Posts: 1,625 ✭✭✭celtic_oz


    Looks like another 2 to 3 years for me in Monaghan

    Our crews are out mapping routes and infrastructure to prepare for the rollout in your area. It is estimated that high-speed Fibre Broadband will be available in your area within the date range above. Sign up below to get regular updates.*

    Anticipated date for connection:January 2026 - December 2026



  • Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    These are my speed test results I forgot to include in yesterdays post.




  • Registered Users, Registered Users 2 Posts: 2,589 ✭✭✭newhouse87


    Finally got connected after 18months of back and forth, seems comreg do work as they lit fire under openeir. My speeds however are 280 and 10 upload i think, kn guy said its up to sky to sort that so may change provider if they cant get up to what i paid for.



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    Quick one, why did you call to confirm installation date? Only call to change from the SMS I got.

    I got the pre order email and then went with Eir last week as soon as received and received install date via SMS of 17th Jan. I'll take that. But if I call may I get a cancellation and sooner date?

    South kilkenny BTW and expected pre-oder date was originally July-Dec 2024. Love you post details. I hope something similar, into attic and then run down along attic floor maybe 25-30m's into a ducting down into the Comms room. Great in theory but they may not do that. Ducting will be near impossible.



  • Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    This was the text message I received on the Friday, when I called up as instructed I was offered the earlier date to due to a cancelletion/rescheduling of another customer.

    This is an appointment confirmation request from Circet on behalf of Vodafone Consumer for your broadband installation on Thursday 30/11/2023 between 12:00:00-16:00:00. Your availability for this appointment needs to be confirmed. Please call us on 015366939 to confirm your appointment. Please do not reply to this message



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  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    Thank you, I confused it with original text advising of install date. I'll keep eye out for a message in the new year so.



  • Registered Users, Registered Users 2 Posts: 946 ✭✭✭daraghwal


    If you signed up to eir and got emails from them their system automatically generates an appointment just over 6 weeks after you sign up with them, they also send another email from nbiprocessing-gp@eir.ie saying this:

    "Thank you for placing your eir Gigabit fibre broadband powered by NBI.

    NBI is currently only in a pre-order stage in your area meaning we do not have the confirmed installation date at this time.

    We have placed your NBI pre-order today. Please ignore the installation date notification generated with this order.

    Within the next 45 days you shall receive your confirmed appointment date once NBI goes live in your area. 

    We shall keep an eye on your account. Once your eir NBI service goes live we will cease your old services and reinstate your landline number as part of your new eir NBI bundle.

    Please be aware of up to 48 hours of downtime of your landline number. We will initiate this process within 5 working days of your service going live.

    Feel free to reach out with any queries you may have. Please reply to this email with a suitable time and day if you would prefer a callback on this matter."


    My neighbour signed up with eir and has heard nothing since (end Oct) whereas 2 day after NBI changing from pre-order to ready to connect for me digiweb rang me with an appointment for 2 weeks after that (tomorrow!!)



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    I've got the 2nd email/text with the install date of 17th January. Got the above email a week or so prior. So I take it the 17th Jan is install date? And Eir salesman called to my door the other day to sell the fibre as my house was on his list. He missed out on a sale by about 12 hours as only done it myself online the night before. He said install to be about 2nd week January and he was near bang on. But when they do their first visit, they will have to come back because the road and poles are across the field and I'm fairly sure new poles will need to be installed. The old copper connection into the house is nowhere to be found and the poles at rear of the house are for ESB.



  • Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    My neighbour who I mentioned in my earlier post had a huge battle also with Eir they tried convincing him that NBI was not available and that he should stay as he was. Why anybody would use Eir on NBI is beyond me, those cretins have held Irish comms back a good decade or more. I'd rather pay extra to someone else than give them a penny. Yet then a few days later Eir bombarded the local area with sales reps as did Vodafone.

    An Eir rep came to me after I'd signed up with Vodafone and told me he couldn't sign me up to NBI as I was a pre-existing Eir copper customer even if I wanted to. It's a great feeling to no longer be dependent on Eir or be giving them money after all the harm they did to Broadband in this country.



  • Registered Users, Registered Users 2 Posts: 4,098 ✭✭✭Jofspring


    Ya Eir were in my area literally the day they knew the lines would be going live within a month. I initially was signing up as the offer seemed pretty decent. After thinking about it for a day I changed my mind and pulled the plug straight away. Too many previous bad experiences with them and the initial sign up was not all as it seemed. Have gone with sky and have an installation date for December 16th.


    Have heard a few neighbours signed up to eir and have been having problems already.


    Eir are cowboys.



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  • Registered Users Posts: 148 ✭✭Shadow Dancer


    Hi all. I'm looking at suppliers at the moment, as we are now at the pre order stage. One of the companies I am thinking of using is E broadband https://ebroadband.ie/nbi/.

    Anybody here have any experience of them?

    Thanks!



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    I looked around but Sky estimated install date was the middle of March, Vodafone likewise. And I'm with sky already so would be renewing my TV contract which I don't want either as that will be cancelled next year. Went with Eir, and initial install / 1st visit is middle of January. I know for sure a 2nd visit will be required so at least a bit ahead getting the ball rolling. I've dealt with Eir before and know exactly their carry on but a few months earlier made the difference as I'm in bad need of the fibre as the three mobile coverage is gone to sh*t over the last few months especially with 2 of us WFH FT.



  • Registered Users, Registered Users 2 Posts: 2,589 ✭✭✭newhouse87


    Update, my sky installation Monday, the speeds up to 480 on the mobile, laptop was connected to work vpn hence why it was slower. Sky sending me signal booster free of charge as modem in back bedroom. Sky nice to deal with, eir a shower of bleep.



  • Registered Users, Registered Users 2 Posts: 4,098 ✭✭✭Jofspring


    Broadband installed today. NBI had been saying Jan 2024 -April 2024. Went live the end of November and installed today.


    Went with Sky. KNCircnet arrived today and were gone in Under two hours. Up and running immediately and speeds of 553 Down and 52 Up over Wifi. On the 500mb package with Sky €35 a month for 12 months.


    Also the fact I was already with sky it has made the sky mini boxes I had wifi extenders seamlessly. I didn't have to do any messing around it just worked straight away which is very handy. All my boxes are connected via Cat 5.



  • Registered Users, Registered Users 2 Posts: 392 ✭✭Tommy Lagahan


    Just got another seasonal "We're surveying in your area!" email, I got one for autumn and summer as well lol (Donegal town DA). I haven't seen them about personally. Schroedingers survey?



  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    Got a similar one despite survey 6 months back

    Your current status is January 2026 - December 2026

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    Yup got the same one ... lots of surveying going on (according to the email subject):

    The summer update had me at Jan 2025-Dec 2026, but the autumn one changed to Jan 2025-June 2025 and it's still the same now.

    There had been some poles replaced and tree pruning along my road a few weeks ago.

    Hollyford DA.



  • Registered Users, Registered Users 2 Posts: 1,457 ✭✭✭FastFullBack


    Got NBI email this morning also. But great news for me, Network build has started. So hopefully only 12-18 months away now. Clonakilty area in Cork.



  • Registered Users Posts: 127 ✭✭kenny111


    got connected with Eir yesterday but it did not go live, rang Eir today and was told I have to call back again on Monday as the team i need to speak top does not work today.



  • Registered Users, Registered Users 2 Posts: 2,894 ✭✭✭Nolars


    Hi All, any idea how long it takes to get a site surveyed in an area that is already live? Eircode was got in August and NBI website is saying we have received the eircode for a good few months.



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  • Registered Users, Registered Users 2 Posts: 469 ✭✭JonMac


    NBI have finished the ground works and installed a concrete chamber. No fibre run to it yet.

    I plan to use the existing duct that has the copper in it for when the connection is made to the house.

    Do the installers need a draw rope to get the fibre to the house? At the moment there is only the copper inside the 50mm duct.

    Should I pull out the copper and use it to pull a draw rope?

    Thanks.



  • Registered Users Posts: 13 moshaknks


    I was supposed to be going live today but there was a problem with the old ducting that was there for the old telephone line. So they did a survey so that some lads can come back and create a new duct. Anyone have this same issue and if so I've a couple of questions:

    1) did it take long for them to come back and

    2) Did they do a good job of digging up. For me they will be going trough a front lawn, paving and a tiny bit of concrete to get to the house!!! The engineer is telling me I won't even notice and I'm hoping he is correct


    Thanks



  • Registered Users Posts: 164 ✭✭johndoe11


    Currently building in my area, but still staying won't be connected until April 25. Is it typically that long to build?



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    Awaiting KN to rock on today, look at the house and say "we need a few poles / ducting to be placed". Yes, this is exactly what I told ye on the phone for the last month anytime ye rang to confirm "instillation". Waste of time the installation crew coming today. House is a solid 600m's from the road where the Fiber is hooked up, nothing in-between to the house. A day off work for a 10 minute chat in the garden, which could have been done over the phone or just get a surveyor to call out first and see what needs to be completed.



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    As expected, 2 min chat in garden. Civils and surveyor need to call. No idea where ducting or old copper Eircom connection was coming into house. There's a ducting of some sort but I've spend 12 months trying to find it and no joy.



  • Registered Users Posts: 48 shane14


    Got fibre line connected yesterday by KNcircet, 24hrs later eir still have not made it live. Is this wait normal? I rang yesterday evening and again earlier today and was told they will escalate it with openeir. I know we’re only talking a day or 2 but after years of waiting this is frustrating having it all connected up and not yet live!



  • Registered Users, Registered Users 2 Posts: 2,964 ✭✭✭tinofapples


    Contractors been out on our roads clearing telephone lines on behalf of NBI the last few days, any indication of a rollout or could this be just "surveying" ?



  • Registered Users, Registered Users 2 Posts: 316 ✭✭Eleusis


    Heard this lots. . And always with Eir. I was connected the instant the installers were finished. . With Sky



  • Registered Users, Registered Users 2 Posts: 15,682 ✭✭✭✭The Cush


    Beyond surveying, hedge cutting in preparation for the rollout of fibre.

    This is hedge cutting season, until the end of February, then closed until the end of August.

    So any planned fibre rollout for spring, summer and into the autumn, the hedge cutting has to be done by the end of February.



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  • Registered Users, Registered Users 2 Posts: 1,218 ✭✭✭dexter647


    I was installed on a Thursday and only connected the following Monday with Eir...All great now and happy, but at the time the installers said this only happens with Eir form some reason.



  • Registered Users Posts: 48 shane14


    Hopefully it’s go live sometime today, wont be happy if it goes on until next week.



  • Registered Users Posts: 127 ✭✭kenny111


    it took my connection 10 days to go live after install, because extra work was required after the "ready to connect" date my order was on hold and it took multiple calls to eir before someone used a contact in Openeir to make it go live.



  • Registered Users Posts: 48 shane14


    Thanks for this info, hopefully it won’t be that long but it’s not happening today, I’ll call them again on Monday



  • Registered Users, Registered Users 2 Posts: 5,559 ✭✭✭Clo-Clo


    Sorry to jump in mid thread but I have no idea how to search.

    So NBI is finally getting to our area, we had the preorder this week because seemingly it will get installed in next 2 months.

    In the house I think we have a phone line but it is not active. I don't even know where it comes in because we bought the house and never looked.

    I am just wondering do they come in over the telephone line or how do they connect into the house? can I also get them to change from the current location if we find the telephone line? I have a comms rooms connected to a house wifi network. Would I be able to get them to run to that so I can connect the new wifi router to it? Thanks



  • Registered Users, Registered Users 2 Posts: 946 ✭✭✭daraghwal


    Has anyone else had issues with NBI when it's windy? Dropped 10 times in last hour with me but back to 550/50 with a ping of 12 when it reconnects, also noticed it intermittently on other windy days, and could often go days without any disconnect. Is there a direct splice on the pole with NBI or a connector that would explain it? Reported to Digiweb anyway but just curious.



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  • Registered Users, Registered Users 2 Posts: 15,682 ✭✭✭✭The Cush


    The copper phoneline is now defunked.

    They will run a new fibre line to the house overhead or in an existing duct from a nearby pole with a new fibre distribution box or from an underground chamber.

    If there is an existing duct it might be a good idea to see where it is running.

    Officially they run the fibre 1m into the house and terminate at an ONT, this will be located close to a power socket.

    You can discuss with the installer on the day options on how and where the fibre cable will run.



  • Registered Users, Registered Users 2 Posts: 420 ✭✭fman


    On the wind comment I had some buffering today while watching streamed stuff. The first non wifi related buffering I've suffered since NBI was installed. I couldn't say there was a disconnection or even state for sure speed dropped but definitely something coinciding with the wind.



  • Registered Users, Registered Users 2 Posts: 257 ✭✭Sponsorgate


    Cutting trees in Timoleague area (West Cork) last few days.

    Anticipated date for connection:July 2025 - December 2025. Great to see movement all the same.



  • Registered Users, Registered Users 2 Posts: 34,118 ✭✭✭✭listermint




  • Registered Users, Registered Users 2 Posts: 257 ✭✭Sponsorgate




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