Amazon Prime Bargains - Chat Thread

My step ladder arrived today, fantastic quality. Fair play OP.

You're moving up in the world now

Good price for the dishwasher tablets. Got 4.

Ladder arrived today. Very impressed

Is that a ladder in your tights or a stairway to haven?

/Gets coat and leaves.

On the bottom of the page press customer service, press "something else" "contact us".

I edited that post so you should get to chat to someone.

tried to get a replacement set of bulbs instead of refund, but no go. got £5 gift card, a sincere apology and a promise to raise the issue with the warehouse management. had heard of this type of issue before, but first time experiencing it. I did think the price was a bit low, even for a warehouse order - i wonder did they hope that the difference wouldn't be noticed (and it nearly wasn't!)?

I wouldn't be in the least bit suprised if warehouse don't just send out the same set of bulbs again to a future buyer - I don't believe they make any checks. Recently ordered a keyboard (used like new) and a key did not work so had to send back again - surely the original purchaser told them this and either it should have been listed properly or returned to manufacturer. I put a post it on outside of box for the Warehouse staff. When I ordered I got the last warehouse keyboard, since returning a keyboard appeared, used like new and has been sold (i presume, as gone again) - potentially the damaged keyboard is off again - what a waste of postage costs.

My recent purchases from warehouse have been 50% returned so, I have given up unless there is a serious discount - I actually got a warning email from Amazon re my level of returns!

If its something I know will be missed by the guys in the returns warehouse I put a note inside the original packing (for the next buyer) but I've also found it a good argument for getting a full refund and keeping that item. If you tell the agent on chat that the issue can't be seen be someone in the warehouse unless they take it out of the box and try and use it they sometimes let you keep it ;-)

Good to know

they are Philips hue bulbs (unless they're counterfeit) - they did work, but weren't bright enough when i installed them, that's why i checked them.

I will put a note in the box when i return them

Update/correction to my earlier statement so as to not mislead any future readers.

So my new 4 pack of Philips Hue B22 colour 800 lumen bulbs arrived yesterday and to my surprise and similar to @ablelocks printed on the side of the bulbs and box is 570 Lumens @ 2700K but then in smaller print "9W 806lm @4000K 70mA" and then "220-240Vac 6.5W @2700k".

Checked versus various older Philips Hue bulbs I have and they just have 806 Lumen printed on the bulbs. The smaller print have some with "A60 9.5W 65 mA" and others with "A60 10W 70mA". Plugging both in to compare and there's no noticeable difference in brightness but the new ones are noticeably lighter so weighing them have the older bulbs at 132g versus 78g for the new. Very confusing though as to why the new bulbs have the lumen output shown for a reduced wattage on a warmer colour scale, why not have the max output shown at a standard 4000K or whatever level (all bulbs have a temperature scaling from 2000K to 6500K)

The 800 lumen bulbs are sufficient for my needs as 3 will be used in a single pendant light so I'll be keeping them. I was curious as to why delivery took so long however as I had ordered them from the UK on 03-Feb and received an email on 06-Feb to say the order had been dispatched so contacted Amazon last night. They confirmed they had no stock locally and shipped from an international location and since the order hadn't arrived on due date 12-Feb they're now refunding me 50% of the purchase price so a nice result.

Yes, I reckon they are as stated and 800 lumen at 4000K and not counterfeit etc so the equivalent of an old 60W incandescent bulb. Whether that's sufficient for your needs only you can determine but they do have newer 1100 lumen and 1600 lumen bulbs which maybe more suitable but at a hefty price premium.

I wouldn't return the items personally since you got them at such a good price so could look at selling them/some privately to fund the purchase of the stronger bulbs.

If it's been 2 weeks, just get onto CS Agent and ask them for refund. The proof you've posted it is sufficient.

I got my refund for a recent return a couple of hours after an post received it - didn't have to contact chat