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Fired from bar-job for not charging staff full price of pints

  • 10-03-2024 1:36am
    #1
    Registered Users Posts: 323 ✭✭Capt. Autumn


    My son has worked for the last couple of years in a very successful pub/restaurant in Leinster as a bar man and, at times, waiter staff, when required. He was fired last night for pulling two pints for two of the staff finishing their shift and charging them for glasses only.

    The manager spoke to the two lads who were consuming the drinks and asked the duty manager to check the till to see if they were charged in full. When it was discovered on the system that there was an under-charge, the bar manager instructed the duty manager to sack my son on the spot. He has already had a couple of verbal warnings for minor misdemeanors, on one occasion when making a cocktail during a busy shift he failed to measure one of the shorts and filled by eye. Verbal warning.

    I am in no way just here to defend my son and understand that some behaviours warrant an immediate firing but this seems overly excessive. He has been a dependable employee, punctual, professiona,l and dressed smartly at all times. He is in his final year of college and this is going to cause him major financial headaches. To add insult to injury my son heard through the grapevine that this establishment would not be furnishing him with a reference. As this was his first job, this puts him at a majordisadvantagee looking for new employment

    My question, particularly to those in the bar trade is this. Was the firing fair or excessive? Does my son have grounds for appeal and what are the chances he would be successful? Thanks for listening



«13

Comments

  • Registered Users, Registered Users 2 Posts: 201 ✭✭Cork29


    He must be very busy around the end of shift?



  • Registered Users, Registered Users 2 Posts: 7,611 ✭✭✭MrMusician18


    Summary firing is almost always an unfair dismissal, so there may be a case to be taken to the WRC.



  • Registered Users Posts: 323 ✭✭Capt. Autumn




  • Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 7,454 Mod ✭✭✭✭HildaOgdenx


    Mod - Moved to Work & Jobs.

    Local charter now applies.



  • Posts: 0 Mary Odd Sunset


    I’d say by the sounds of things OP he just ran out of chances tbh.

    Verbal warnings for things like eyeing measures amounts to taking the piss as far as general and duty managers are concerned. They have to keep margins low to keep a good % in the budget or the owners are down their necks.

    Shorting pints for staff is black and white theft and by the sounds of it your son is just a bar person/front of house, so basically junior staff. It was a pretty stupid thing to do without asking the managers. From their POV they just can’t trust him now because who else is he doing it for? Maybe no one but how can they know? As I said if he’s had a few warnings they’re not going to take kindly to other infractions even if it’s not major in the grand scheme.

    Not necessarily offering any opinion on whether he should have been sacked or not as really that’s not my place I have no idea what sort of job they did otherwise and what the warnings were for and how serious this place handles the problems they had etc. just what my experience of managers in hospitality they absolutely hate any kind of stealing from the company however big or small.

    I worked in a place where a chef got fired for eating too much. Decided he was costing more money than he was worth and to be fair he was either on purpose or by sheer incompetence burning or otherwise ruining a load of food and then eating it while working. Some places just don’t tolerate it I’m afraid.



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  • Registered Users Posts: 323 ✭✭Capt. Autumn


    Thanks for your input. Yeah, my son can be a bit of a maverick when it comes to rules, so he may have run out of road. All the same there are employment rights and I'm not sure proper procedure was followed by his employers.



  • Posts: 0 Mary Odd Sunset


    Depends on his contract and how long he worked there AND if he passed probation. If not he can be sacked on the spot for any or indeed no reason.

    Regardless stealing is considered gross misconduct which is almost always in the contract as being punishable by on the spot dismissal.

    Regardless you have to consider the irony at least of taking a case to the WRC because you were sacked for knowingly shorting the business. Not to mention the prospects for any positive outcome for your son.

    Look I’ll tell you this hospitality businesses don’t operate in a vacuum. Everyone knows everyone and I promise you if your son wants anymore work in the industry rightly or wrongly making a big deal out of this when he is absolutely in the wrong is a stupid move to be blunt. Im not insulting you in saying that by the way but it would be absolutely crazy to do so.

    just to be absolutely clear I am not trying to sound rude but your son is 100% in the wrong here and I think you should make him understand how he is rather than attempt to vindicate him as it does not impart a positive message.

    If you encourage him to feel wronged in this situation you are basically telling him it’s not fair you got sacked for breaking the rules repeatedly it’s definitely not your fault.

    Hes 18. An adult and should be treated like a big boy. He evidently displayed disrespect for his employers and got sacked. If I were him I’d be reflecting on my behaviour and addressing it going forward not looking for a gotcha against the place.

    Look I get you’re both upset but he should take it as a lesson for future jobs not stress about the process. You may well have a case to argue here but I think it’s one I wouldn’t seek to pursue personally were I in your position.



  • Registered Users Posts: 323 ✭✭Capt. Autumn


    Thanks for the advise. Tough love and all. I get what you are saying and it may be a case of lick your wounds and learn from the mistakes made. I get what you said about the incestuous nature of the business and perhaps it's best for him to move on.



  • Registered Users Posts: 1,304 ✭✭✭tomhammer..


    It's a clear case of theft at some level

    Why would he get a reference



  • Registered Users, Registered Users 2 Posts: 2,165 ✭✭✭Lewis_Benson


    Sounds like a life lesson learned tbf



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  • Registered Users, Registered Users 2 Posts: 5,566 ✭✭✭Clo-Clo


    you could say he was stealing from the company. Don’t think he has much come back on that

    Also if it was his final warning he has no chance. I wouldn’t be looking for a reference



  • Registered Users Posts: 172 ✭✭laketreeroger


    Just on the reference front I thought an employer is obliged to give at least a dates of employment reference. I know some companies won’t give an actual reference and they will just give X worked here from This date to that. Although I appreciate that’s probably not the norm in the hospitality industry and might look a bit odd. Although it might be better than nothing. But yeah I wouldn’t be going to the WRC over a cut and dry theft case.



  • Posts: 0 [Deleted User]


    I saw instant dismissals a few times way back when I worked in bars as a young fella, you wouldn't believe the number of people taken on that think they can throw out a few cheap or free drinks to their mates or even quietly lift a 20 or a 50 from the till and they think no one will notice.

    It's more common than you'd believe.

    Honestly I'd move on and call it a lesson learned.



  • Registered Users, Registered Users 2 Posts: 1,724 ✭✭✭Deagol


    I'd think about looking at this another way. Don't teach your son that when he does something dumb like ignoring the rules, that there is some way to blame others for his mistake.

    There's enough people in the world who believe no matter what they do wrong, it's always someone else's fault.



  • Registered Users Posts: 172 ✭✭laketreeroger


    I’d say nobody does notice 99% of the time alright.



  • Registered Users, Registered Users 2 Posts: 5,864 ✭✭✭donegal_man


    Unfortunately for your son I'd say he was already on the manager's radar having had previous warnings and this was just the excuse needed to get rid of him.

    Undercharging has always been seen as a reason for instant dismissal in the licensed trade.

    I'd also think he can forget about getting another job in a bar as everyone knows everyone else and any hint of dishonesty will scupper him.



  • Registered Users, Registered Users 2 Posts: 1,415 ✭✭✭JVince


    Frankly you should tell your son that he deserved it and stop Molly coddling him.

    He was caught on a fraud. He did it deliberately. He absolutely should have been dismissed on the spot.


    Running to mammy like a snowflake will not solve the problem he has.



  • Registered Users, Registered Users 2 Posts: 6,175 ✭✭✭Augme


    If your son is past his probation then if took a case he would 100% win it. You can't fire people on the spot, no matter what they do. It's a breach of fair procedure and the WRC will always hammer companies who breach this fair procedure.



  • Registered Users, Registered Users 2 Posts: 19,058 ✭✭✭✭Del2005


    You can't give a bad reference and companies have been sued for giving good references to incompetent employees. So most companies these days only give worked from X to Y date written references. If the potential new employer calls for a verbal reference they still can't give a bad reference, but there is nothing wrong with answering the question would you hire them again with a No.



  • Registered Users Posts: 172 ✭✭laketreeroger


    Yeah I know but are you obliged to give a dates of employment reference? You should be in my opinion. It’s just factual. The new place can be wary of it if they want. I think with the increasing number of these non descript references it barely matters anymore. Back in the day did it actually help you get a job? Now it’s always way after the fact, just box ticking.



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  • Registered Users, Registered Users 2 Posts: 207 ✭✭Repo101


    A lot of tough love advice in here but very little advice around your son's rights. They can't sack him on the spot, he's entitled to due process and that clearly didn't occur. Your son would have a case but would it be worth it? I doubt it.



  • Registered Users, Registered Users 2 Posts: 861 ✭✭✭gk5000


    It's worth checking what the normal custom in that place was.

    IMHO, if your son was following usual and acceped practice then he has a case, and should not be singled out - otherwise doubtful

    Also, what written or oral instruction was given prior regarding conduct, theft, but also staff fringe benefits or accomodations.

    Was it clear prior that this was prohibited?

    Bear in mind each side pays own costs, win or lose, in WRC.

    I think it's worth figuring out what his rights are irrespective, and if he has a case - and then go back to the bar with that first.

    All cases can be found on the WRC website.



  • Registered Users, Registered Users 2 Posts: 5,566 ✭✭✭Clo-Clo


    Oh you can give a reference to say they worked from X to Y.

    Maybe he should of thought about the issues it might cause him before he had the minor misdemeanors and throwing out pints without getting people to pay correctly

    Do you not think stealing from the pub is behaviour that would warrant and immediate firing?

    Sorry if this sounds harsh but he doesn't really sound like a dependable employee at all, especially when you consider how hard some companies get to hire staff at the moment and I expect the post is glossing over his previous record.

    Also I wouldn't believe "the grapevine". The company will provide a reference as they have to but ireland is small, everyone knows each other in most business's so I think he should really look for a change of career, if he wants to work in a bar when he is finished college moving to another town/village will give him a clean slate.



  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭28064212


    You can't give a bad reference

    This isn't true at all. There is no law against giving a bad reference. The risk associated with giving a bad reference is the potential of being sued for defamation. However, if you can prove the statement that you gave is true, you can defend yourself against a defamation suit. The important thing to realise is that the burden of proof is on the person who gave the statement - they must prove that the statement is true, the plantiff does not have to prove the statement is false.

    In practice, companies don't give bad references because they are risk-averse. They don't want to have to defend themselves against a defamation case, even if they can

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  • Registered Users, Registered Users 2 Posts: 7,718 ✭✭✭Gusser09


    Totally incorrect to state that anyone can be sacked on the spot in ireland regardless of contract type or probation. It just cant happen. There 100% has to be due process. There is a case here for the WRC but OP maybe your son should just learn his lesson and get on with life. A WRC will be publicised and wont make him attractive to employers.



  • Registered Users, Registered Users 2 Posts: 4,708 ✭✭✭jackboy


    It doesn't have to be a bad reference. A reference that is anything less than glowing is a red flag. Easy to write a reference that is essentially useless.



  • Registered Users, Registered Users 2 Posts: 9,982 ✭✭✭Degag


    From someone in the trade for a number of years, it sounds quite harsh. Perhaps though there were quite a number of "misdemeanours" though?

    The warning for not measuring a spirit in a cocktail seems petty. Barmen need to adapt when it's busy vs quiet and many can't. Personally i'd see this as a fairly positive trait, only obviously if he has a good eye. Of course cocktails should be fairly exact.

    He shouldn't be undercharging staff. I'm surprised by the way you speak of the establishment though that they allow staff to drink there.

    My advice would be for him to move on. The hospitality trade are crying out for staff and the fact that he has experience is a big thing. Wouldn't worry about a lack of reference.

    I think he's obviously made mistakes but they don't seem like a very nice place to work for either.



  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭28064212


    Oh I know. I was just addressing the myth that a bad reference can't be given

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  • Registered Users Posts: 380 ✭✭Iodine1


    Indeed, and when he has spent the small win (short term employee, etc), his case will be forever on the web following him around. Dismissed as having admitted to being an undependable dishonest staff member really won't look good. He was warned about measuring out the merchandise, yet he felt he could dispense it any way he liked. Of course they let him go.



  • Moderators, Business & Finance Moderators Posts: 10,456 Mod ✭✭✭✭Jim2007


    Employers have right too, one on them being that those they employ don't steal from them.... So far it seems they have not made a criminal complaint. But you if decide to go down this road, you would be very well advised to get good legal advice, because it many go in a very different direction to what you expect.



  • Moderators, Sports Moderators Posts: 25,241 Mod ✭✭✭✭CramCycle


    Tell him to let it go, hopefully get a reference from one of his friends in the bar. If he was in anyway decent, someone will put their name down for a phone call. If he gets asked why he left, he has loads of excuses. Easiest is that it is his final year in college, and he wanted to focus on exams. He can then write off the reference as his line manager has actually left since he was there. Unless he plans on being a barman after college, references for his next job afterwards will be probably academic in nature so doesn't need the bar there either.

    Might win a case in the WRC, say it was established practice for staff, etc, etc but at his age, he will get nothing out of it except something a simple google search will show up and put off future employers.

    Plenty of places looking for waiters/serving staff if he is looking for short term work.

    I also suspect your son isn't giving you the full story, particularly if he has had a few verbal warnings already. Had a parent come in to me before, they were surprised to learn that their kid had more sick days than working days, routinely didn't show up and was not reliable.



  • Registered Users, Registered Users 2 Posts: 26,125 ✭✭✭✭Mrs OBumble


    There is no legal requirement to give anything.

    In this case, an honest reference might say

    "Mr X was employed by us as bar- tender from DATE until DATE when he was dismissed for theft."

    That would be totally legal to give, because it is just a statement of the facts.



  • Registered Users Posts: 172 ✭✭laketreeroger


    Should be a legal requirement to give dates of employment. Yeah that case they could, they wouldn’t bother tho.



  • Registered Users, Registered Users 2 Posts: 9,211 ✭✭✭893bet


    I think is is likely it.


    Worked in pubs years and there was always drinking moving in random directions. Management know and usually tolerate the “wastage”. Charging for a half actually covers the cost of the raw materials.


    They wanted him gone.



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  • Registered Users, Registered Users 2 Posts: 26,125 ✭✭✭✭Mrs OBumble


    Agree, it should be. Talk to your TD if you feel strongly about it.

    However right not, it's not required.



  • Posts: 0 Mary Odd Sunset


    That is absolutely false. You certainly can be sacked on the spot for gross misconduct in any job.



  • Registered Users, Registered Users 2 Posts: 6,742 ✭✭✭Wanderer2010


    So many people here proclaiming one mistake in the industry and you are finished forever. Yes, Ireland is small, yes word can travel but if it were the case that anyone who was fired from the hospitality industry would not work again, the industry would totally collapse.

    How do all the people who were fired from a job in Ireland get another job? Reading these comments you would swear the country was filled with people confined to their rooms, never entering society again because of one mistake!

    There are other bars in towns up and down the road, you could ask a buddy to pretend he was your boss to get over the reference thing. You can leave it off your CV altogether and claim you went travelling for a few weeks. Ask friends and family for contacts and see who needs some help, even if it's seasonal. I wouldn't recommend going down the road of WRC for this. See it as a life lesson for your son to take on the chin. But take no notice of all these doom sayers in the thread who insist that every single person in the bar and hotel trade all know each other. Its not true. Ireland may be small but we still number a few million so it's not that small.



  • Registered Users, Registered Users 2 Posts: 25,947 ✭✭✭✭Strumms


    He risked his job to save a couple of other lads about €3.00 each ?

    lesson learned,



  • Posts: 0 Mary Odd Sunset


    Not really what people are suggesting and certainly not myself anyway.

    I think if you read again you will see people are advising that taking a case to WRC or making any kind of big deal about being sacked when they STOLE from the business is utterly stupid.

    You’d have to be soft in the head to not realise that Bar Owner A is very likely good friends with Bar and Hotel owner B and C and they’re good friends with restaurant owner D and gastro Pub owner E etc etc.

    Go ahead make a big deal about it and I promise you as sure as the sky is blue that fella is finished in his local area for hospitality jobs. Barmen and etc that get a rep for thieving don’t get jobs.



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  • Posts: 0 Mary Odd Sunset


    Like I’ve got the sack from Kitchens and it’s never affected me much. I’m not inclined to get a job in that hotel again or any partner hotels but I don’t care.

    I deserved it as well. Told the bar manager “I don’t speak English, fcuk off” because she lectured me on “manners” in a busy service.

    What I didn’t do was go crying to the WRC. If I had done that I’d be working in a different industry atm.



  • Registered Users, Registered Users 2 Posts: 440 ✭✭Ted222


    It’s not absolutely false. Gross misconduct still has to be proven, not assumed. This requires an investigation, however cursory.

    Admittedly, the case in question is open-and-shut and no big investigation is required but an employee is entitled to due process.



  • Registered Users, Registered Users 2 Posts: 408 ✭✭TheSunIsShining


    What are grounds for instant dismissal?

    Gross misconduct can lead to instant or immediate dismissal without notice or pay in lieu of notice. Examples of gross misconduct include:

    • Assault
    • Drunkenness
    • Stealing
    • Bullying
    • A serious breach of your employer's policies and practices


    From Citizen's Information



  • Registered Users, Registered Users 2 Posts: 1,415 ✭✭✭JVince



    You absolutely can be sacked on the spot. I did it to a staff member caught stealing from another staff members bag. She was dismissed on the spot and paid up to that hour and not a cent more. I double checked afterwards with the company's solicitor and was told it was one of the reasons you can do an instant dismissal (assuming the theft was proved)



  • Registered Users, Registered Users 2 Posts: 440 ✭✭Ted222


    Yeah but it still needs to be capable of being defended subsequently and that requires an investigation.



  • Registered Users, Registered Users 2 Posts: 440 ✭✭Ted222


    Yes. And proof of the theft required a process



  • Registered Users, Registered Users 2 Posts: 6,175 ✭✭✭Augme


    Thats fair enough, its exceptional though and this wouldnt be an exceptional case of it.



  • Registered Users, Registered Users 2 Posts: 27,290 ✭✭✭✭breezy1985


    Check the till and check the camera if available. What more investigation do you need.

    I've never sacked someone for giving out cheap drinks to staff because it was always some kid who didn't understand that only me (the manager) could do that.

    I have sacked for theft and other gross misconduct though and it was always the same. They always admitted once challenged and just walked.



  • Registered Users, Registered Users 2 Posts: 1,415 ✭✭✭JVince



    caught red-handed. Process took 5 seconds.

    Option 1 - you are sacked on the spot

    Option 2 - we'll call the gardai and have you arrested and charged with theft. (Staff member who was victim did not want that.)

    That a fair a process as a thief deserves.



  • Registered Users, Registered Users 2 Posts: 7,718 ✭✭✭Gusser09


    So no due process then? You are wrong .100% wrong.



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